I usually don't have bad experiences at a regular Walmart, but this one had terrible customer…read moreservice. I won't be going back, that's for sure.

This is the typical Wally World in every town America. While they had employees stocking the store…read more(more than I can say in Nevada), store felt somewhat dirty and disjointed. Parking access was terrible and not clearly marked. Not sure that this is different than any other Walmart

Outstanding customer service. Jocelyn, Janet, Emily, Dawn, Jamie. Always make my day go much…read moresmoother.

I thought they would be better than Walmart, I was soooo wrong. Good luck getting a hold of them…read more They never answered their phone. They tried to charge me $52 for a prescription and I could get it somewhere else for cheap cheaper. I had them move all my prescriptions to Wasatch Pharmacy and they are 10 times better than Smiths.

They always treat me well ,and refills are done quick!!!They treat customers quite fast and with a…read morelot of respect, the technitions are very nice and friendly,

This is one nice Wal-Mart…read more Why is this the only one in the US that doesn't make you wait so long that your food doesn't spoil on the cart when checking out???

ZERO STARS!!!!!!!!!!!!!!! This pharmacy is a complete joke!…read moreSlower than a growing tree! Never able to fill a prescription, always out of stock! Been waiting over a week to get something filled! It's excuse after excuse and I'm done wasting my time giving them my business. They have no idea the meaning of customer service, poorly managed, piss poor attitudes and are always full of excuses!

If I could give ZERO stars to this Pharmacy location I would…read more I have been coming to this location for years, but about 6 months ago this location took a serious nose dive. First, they are closed more often than open. Closed at 7pm, closed on the weekend, plus randomly closed at any given time. Second, don't expect to try and call with any questions or concerns. They stopped answering the phone about a month ago, like ever. You'll wait on hold for 30 minutes before giving up. When I ask about the phone in person, I'm told they are too understaffed to answer the phone or there is some "mysterious issue" with the phone lines they are trying to figure out. Lastly, It's a huge hassle EVERY month to get my medication refilled. There is always some problem or another that takes me several trips to the location. To get ironed out. Usually taking a week or more to finally get them refilled I have been a Walgreens customer for a more than a decade, but that is now over. I have requested ALL my medications to be transferred to Walmart immediately! Walgreens has lost my business permanently.

Horrible!!! I've tried to be patient and a polite customer for over 2 years. I'm so done. Utah…read morebranches suck. I will no longer give CVS my money. They return meds, they don't give you more than 7 days to pick up. You wait hours in line, you ask for medications to be transferred to another provider-NOPE. Run far and fast. Do not choose them.

If it was possible to give 0 I would. The drive thru was closed, you had to go in with all the…read moregerms. I only had my prescription sent there bcz it was close to my work. Tried to go on my lunch break and it took over an hour! Worst service ever! Will never have a prescription sent to CVS again! Unacceptable

I've always gone to Walgreens pharmacies, I moved to Ogden a year and a half ago and have since…read morebeen visiting the 12th street pharmacy. And every time is a terrible experience where I have to clench my jaw because it's just so infuriating. It says they're understaffed now and I understand that, but I've had terrible experiences even when they weren't short staffed. They can have a line of 8 people with only one tech checking people out and they literally don't even care. And no matter what time you go there's a huge line. They'll slowly walk across the pharmacy, don't care at all about making you wait. One of my visits I saw a tech getting angry with an old man who didn't understand his prescriptions. I've Had to wait 30 minutes standing in line for my prescription here. It's ridiculous. Go literally anywhere else.

Not answering phones. Website not working to make COVID appointments. Then after waiting about 30…read moreminutes on hold somebody finally picks up the phone and says "pharmacy please hold." Then I wait another five minutes before being disconnected. I know there is a pandemic going on but this is not acceptable even in the worst of times.

This is the slowest pharmacy, it takes around 5 minutes for each car to get through, go inside and…read moreno faster. My scripts take 2 minutes when I get help

I love this Smiths location and even though there are 2 other Smiths that are closer to me,…read moresometimes I will frequent this location because it's bigger and has an expanded selection of groceries and goods like shoes, clothing, and household items.