No pharmacist on staff for weeks at a time. You won't get your prescriptions filled when you need…read morethem.

Be aware, the pharmacy cashier told me my Covid vaccine would cost $167. She kept insisting even…read morethough I told her it doesn't cost anything. She obviously wasn't trained very well. Nobody has to pay for it. I had the vaccine there in 2023 so they should have had my Medicare card on file. The cashier asked me for my red, white and blue card, and I said if she meant my Medicare card, I told her they already had it but she didn't see it. She looked at the computer monitor again, said something about 'fixing it', and when I asked 'fix what?' she got very irritated and wouldn't tell me, except that now the cost was $0. I got the vaccine and the Pharmacist printed who they billed the vaccine to in 2023 and it wasn't Medicare, it was something I never heard of but found out it's related to my Medigap insurance. They didn't pay for it. They filed with the wrong insurance in 2023, didn't get paid, didn't refile with Medicare and tried the same thing again but it was denied. The cashier didn't ask me about my insurance and she didn't know to file it with Medicare and she didn't ask anybody for help. it was very frustrating for me. The girl needed a lot more training.

In 2020, the year that we all stayed home, Walmart started a delivery service. It was sparatic and…read moreconfusing at first, eventually they worked it all out. I'm in a wheelchair, and getting to and from the store is a big to-do, not something I look forward to. So I order delivery and have my medicine delivered too. If no one is around to help me I ask that they bring the food inside and put it on the table. I know they'd put it away for me if I asked, since several have stated they would be happy to help me. For someone who is vulnerable, in a chair, and someone tells me they'd be happy to help, that's amazing and so kind.

I usually don't have bad experiences at a regular Walmart, but this one had terrible customer…read moreservice. I won't be going back, that's for sure.

Outstanding customer service. Jocelyn, Janet, Emily, Dawn, Jamie. Always make my day go much…read moresmoother.

WTAF? My husband…read morewent to get gas at this location and the marquee said $4.19 and the pump charged him $4.39. When he questioned it the attendant accused him of saying it was her fault for the blunder!!! What the hell Smiths!!? This is beyond unacceptable customer service!!! Get it together!!!

I am always greeted with a hello and a smile. The Pharmacist and all of the Technicians have become…read morelike family to me and my husband. I have even met Lindsey's husband, Ben, and I know that he fully supports his wife in her profession. I hardly ever wait for anything. i enjoy, around holidays, to say my thanks by giving them a bag of candy to share. Great crew!

They always treat me well ,and refills are done quick!!!They treat customers quite fast and with a…read morelot of respect, the technitions are very nice and friendly,

Terrible...pharmacy is randomly closed on days it is supposed to be open. Can't even give one starread more

moved to no. Ogden from Wisconsin where you could call in for a refill two days in advance and it…read morewould be ready for pickup same day even if it required a Dr. approval to renew. i called Monday so I wouldn't run out and told it would be ready 11am Wednesday. Today, is Thursday still no refill and i'm all out. I was recently hospitalized with blood clots in one leg and both lungs and I had to call insurance company myself after the pharmacy did not fill my life saving blood thinner medication after 10 days. because they prescribed a 7 day x2 double dose daily medication in addition to a 30 day dose. they couldn't be bothered to followup with insurance company or doctor. think I'll be moving over to Smith's starting next Dr. appt.

Horrible!!! I've tried to be patient and a polite customer for over 2 years. I'm so done. Utah…read morebranches suck. I will no longer give CVS my money. They return meds, they don't give you more than 7 days to pick up. You wait hours in line, you ask for medications to be transferred to another provider-NOPE. Run far and fast. Do not choose them.

If it was possible to give 0 I would. The drive thru was closed, you had to go in with all the…read moregerms. I only had my prescription sent there bcz it was close to my work. Tried to go on my lunch break and it took over an hour! Worst service ever! Will never have a prescription sent to CVS again! Unacceptable

I've always gone to Walgreens pharmacies, I moved to Ogden a year and a half ago and have since…read morebeen visiting the 12th street pharmacy. And every time is a terrible experience where I have to clench my jaw because it's just so infuriating. It says they're understaffed now and I understand that, but I've had terrible experiences even when they weren't short staffed. They can have a line of 8 people with only one tech checking people out and they literally don't even care. And no matter what time you go there's a huge line. They'll slowly walk across the pharmacy, don't care at all about making you wait. One of my visits I saw a tech getting angry with an old man who didn't understand his prescriptions. I've Had to wait 30 minutes standing in line for my prescription here. It's ridiculous. Go literally anywhere else.

Not answering phones. Website not working to make COVID appointments. Then after waiting about 30…read moreminutes on hold somebody finally picks up the phone and says "pharmacy please hold." Then I wait another five minutes before being disconnected. I know there is a pandemic going on but this is not acceptable even in the worst of times.

The workers here are the best. They Are fast about gilling/refills, and remember me by name, and…read moreare super helpful. Only part of this store that hasnt gone down hill after the Management switch.

Great people Nice store…read moreAlways in stock Fun place to bring kids to fill the cabinets Clean parking lot

DONT GO HERE! It's priced way too high and the customer service is terrible! I worked there and I…read morewould highly recommend NEVER WORKING THERE! it's a toxic environment and they treat their employees like crap! The management is horrible and targets ppl and makes work life impossible! Don't go here. they are invasive and passive aggressive. Thanks!