No pharmacist on staff for weeks at a time. You won't get your prescriptions filled when you need them.

Be aware, the pharmacy cashier told me my Covid vaccine would cost $167. She kept insisting even though I told her it doesn't cost anything. She obviously wasn't trained very well. Nobody has to pay for it. I had the vaccine there in 2023 so they should have had my Medicare card on file. The cashier asked me for my red, white and blue card, and I said if she meant my Medicare card, I told her they already had it but she didn't see it. She looked at the computer monitor again, said something about 'fixing it', and when I asked 'fix what?' she got very irritated and wouldn't tell me, except that now the cost was $0. I got the vaccine and the Pharmacist printed who they billed the vaccine to in 2023 and it wasn't Medicare, it was something I never heard of but found out it's related to my Medigap insurance. They didn't pay for it. They filed with the wrong insurance in 2023, didn't get paid, didn't refile with Medicare and tried the same thing again but it was denied. The cashier didn't ask me about my insurance and she didn't know to file it with Medicare and she didn't ask anybody for help. it was very frustrating for me. The girl needed a lot more training. read more

I went in to the Walgreens on the corner of 12th st. and washington boulevard, at 2:00 in the afternoon. 11 February 2026. I wanted to get money put on my chime card. I gave the cashier money and he said ok go ahead and swipe the card. I did it wrong so I turned the card around and was getting ready to swipe again when some rude female cashier came up and said, "you've reached your limit, it wont work". I asked what limit? She said I could only load my card to a certain amount (limit). I told her this is my first time! She said "well whatever, it wont work we cant do it! REALLY?! without knowing anything about what was going on she shut me down! I had to drive all the way to the Walgreens on 36th street from 12th street to load my card! I swear that female should be fired the way she treated me. I SWEAR AS GOD AS MY WITNESS ILL NEVER GO TO WALGREENS ON 12TH ST IN OGDEN AGAIN! read more

Made appointments 2 weeks in advance to get my son the Tdab vaccination so I could turn it in to his school during registration. During those 2 weeks I received several text and email reminders from Walgreens not to forget our appointment. The day of the appointment, I take off work early, bring my son into Walgreens, only to have the pharmacist tell my they don't have any vaccinations in stock and would have to special order them which would supposedly take 2 to 3 weeks. Thanks for nothing but a hassle. read more

Should have checked reviews prior. Bate and switch. Transferred prescription because they were supposed to be cheaper than Walmart. Charged me more than Walmart. Ugh! read more

Robby has excellent customer service and was super friendly! I have never had a problem at this pharmacy, all the techs and pharmacists are great! read more

The pharmacy customer service and system is bad could not get my prescription that was resent multiple times and they were no help.

This store is a joke. they decided to not be open on weekends because there under staffed. They sent no notice of any kind to the customers. They also made it so I can't transfer scripts since they some how filled it when there closed and now it's the weekend and I can't pickup till Monday. The customer service is terrible. This is the North Ogden Walgreena They don't care some people will be sick from not having there meds, I'm in the same boat. Walgreens should be stripped of the License to provide prescriptions. read more

this pharmacy is unbelievably rediculous!! it doesnt take 6+ hours to fill 1 f**** rx!! and its every month not just once in a while!! is always and it doesnt matter what the rx is..firextremely rude the staff is lazy and if you go inside and tell them your waiting they do not rush for you!!! walgreens pharmacy needs to be out of business!!! read more

The worst pharmacy ever, who cares that you're short staffed. People need medications and can't afford to wait five plus hours for it to be filled. Because this place is so bad at filling my prescription I'm probably going to have to miss more work than I wanted to because I'm really sick right now and need my antibiotics. I've been sitting for hours now in incredible pain because I don't have my inhaler. Please hurry up and do your job correctly. Also the woman who answered the phone for me today was extremely rude and kept hanging up on me even though I wasn't done talking. If you don't like to work here that much maybe they should just shut this pharmacy down since they don't do anything for anyone. read more

if I could give negative stars, I would!! this store has the absolute worst customer service that I have ever seen. My daughter and I walked in and planned on getting a few house items.. we were smelling some sprays. We could hear the manager and another associate talking about us. Then she turned and got all loud and crazy and said you really need to stop smelling and testing the product and just pick something out already.!! like when has it been a bad thing to smell before you purchase it?? we weren't damaging the product or making it where it couldn't be sold. I then left everything that I was gonna buy and didn't purchase anything.. my 11-year-old daughter was so upset. She was like mom these kind of people don't need to work in stores like that if they're gonna be so rude.. We didn't even make it back to our car before they turn around and start talking about us again.. never going to support or spend a dollar in this store. read more

Poor service. There has never been an easy pickup from this pharmacy; there is always a difficulty. Furthermore, they never answer the phone. I've previously been on hold for well over an hour with no results to show for it. You should go somewhere else. Even though the drive is longer, it will save you time. read more

Five starts go to the top. 4/4/24 showed up after being notified about my prescriptions being ready. The power was out so I opened the front door to immediately be treated like complete shit asked how I get my prescriptions when I was told that wasn't their problem. While I was walking to my car the door opened for the guy whom I suspected to be the manager, told me to drop the energy I was giving and to basically fuck off. I go to this Walgreens constantly for almost everything. To be treated like this was completely uncalled for. During this I was not some saint either I was very angry when being treated like complete shit. This guy is about 5'8 215lbs seems to be pretty new, I frequent this Walgreens and haven't seen him before. Just letting you all know if you see this guy he'll treat you like shit. So be aware. read more

This place is awful!!! Ever since I moved to Ogden I have attempted to get my prescriptions filled at this Walgreens. They have consistently made me feel like a second-class citizen or some sort of junkie. Because of an illness I had years ago I I have to take a medicine that can only be in a muscularly injected. I was also in a severe accident where I almost lost my legs and I take a non narcotic painkiller. It just so happens that this pain reliever is something that is sometimes prescribed to people getting off of opiates. The second they see this medicine or if I go to get my syringes refilled I am made to feel like I've done something wrong. These people make me jump through a million hoops to get the equipment to take my meds, all the time looking down there nose at me like I'm some sort of druggie. I've taken this medication for years with the same type of syringe but today I'm told that "sir that's the wrong needle for what you CLAIM to need it for" wtf. I understand there is an opioid crisis I understand wanting to do your part to keep people from doing drugs. I think that's great but if they think that for one second denying someone syringes helps in the least bit they are as stupid as their haircuts. The only thing they have accomplished is making real drug addicts continue to use dirty needles or even worse to share them with one another and make someone who already hates having to take this type of medicine take their business elsewhere. read more

Wish I could give less than one star. DO NOT use this pharmacy. I made an appointment for two vaccinations at 4:10pm and didn't end up leaving the place until after 5:10pm. Seeing people come in and out while I was waiting. After being patient for over an hour I walked up asking what is happening and one of the ladies said "sorry but I wasn't the one helping you".... It took them about 20-25 minutes just to "check me in"... they looked confused and inexperienced. Which made me worried. Since I had the appointment made, and was waiting for a long time, I should have been priority. That was not the case. They helped other costumers while keeping me waiting.... So unprofessional. I usually don't write bad reviews, but this was beyond terrible customer service. I will be using other locations in the future. There is a reason this place has a very low ranking. AWFUL!!!! read more

Absolutely terrible I drop off a couple of prescriptions and am told to wait an hour, alright that's reasonable so I come back and they say ok wait 30 more minutes and I sit and wait for TWO HOURS until they can finally get me the pills for my wife. I don't care if it's going to take 3-4 hours, but I shouldn't have to waste my day off waiting in a parking lot for the promise of 30 minutes. I am never going back and if your smart you won't either! read more

If you're coming here for the front end, it's pretty much what you would expect for a Walgreens. If you're coming here for a prescription or a vaccine (as I was) expect a very long wait. It took almost 40 minutes before I got the paperwork I needed to finish the check-in process. Then it was another 30 minutes for them to catch up enough to step out from behind the counter to give me my vaccine. After scheduling a 5pm appointment, I expected to be getting my vaccine around 5pm instead it was closer to 5:40pm even after I showed up 30 minutes before my scheduled appointment. read more

I guess I'm not the only one having issues with getting my prescriptions filled. My prescriptions are sent in at 11 AM today, and I went in a few hours later to see if they were ready to be picked up they said they would send me a text when it was ready. I never got a text, so I decided to call them and sat on the phone for about 30 minutes before anyone picked up, mind you I'm sitting here with a fever of 103 having to run in and out of the house finally sending my boyfriend out to go pick them up for me because I just don't have the energy anymore they said it would be ready at 4:22 PM, he still sitting there waiting. This isn't the first time I've had an issue with trying to get a prescription filled here. Looks like we will be going to a different pharmacy from now on. read more

I've been shopping and filling my prescriptions at this store for years. Between insurance and my copays. I have spent several hundreds of dollars there. I turned in an RX and rather than wait. I said I'd pick it up the next day. I came back the next day and it was never filled. As I was waiting and looking at items on the aisle. The Pharmacist (very rudely) told me he won't fill my RX unless I take a seat and wait over there. I let him know how rude he was being and had to get the store manager involved. I had never had a single problem before this and was incensed by his actions. I called the customer service 800 number and was put on hold for 20 minutes. I finally spoke to somebody who told me corporate would call me within 48 hours. They never called. So I called again days later. Again I spent 20 minutes on hold and was told again that They will be calling me. That never happened either. I went on their chat line on the internet. I was told that I need to call the 800 number. Their customer service is NO DOUBT the worst I have experienced. I took my business to CVS and won't be back. read more