Excellent service, help and advice from Shemsa!…read more Had problems with my and my wife's phone. Within minutes she diagnosed the problems. Fixed the problems. And when I asked for a better plan to suit our needs, she was able explain the services available. Shemsa was a life saver! I would recommend coming to this Verizon store for your needs. They worked out better than the Verizon tech support I received yesterday.

If i could give a negative I would. If you do business with…read moreverizon make sure it's a verizon store and not victra. The customer service is non existent. They won't allow returns and the corporate number and email is unresponsive. If you call a victra store it goes to an off shore call center, which claims they will have the store call back. I have never gotten a call back.

TDS is a scam, horrible customer service and refuses to cancel your service and will continue to…read morecharge you. The services goes down every week leaving customers without internet and when it does work it's horrible connection. Worst customer service/care/support/ business I've ever dealt with. All the 1 star reviews are true. NEVER USE THIS COMPANY

Terrible speed performance, and overpriced. Sometimes you get a good customer service person who…read moreknows something. Lots of service interruptions throughout the year. The technicians who come to the house are good, and know what they're doing. On the service and customer service side, it was nearly impossible to return a modem: TDS gave me the wrong address and then it took numerous attempts to find somebody who knew more about how to get the modem back to them. Very happy to no longer have to pay them any money.

Reading Yelp for ISP reviews sounds terrible. I've been a FRII customer since the 90's, first for…read morehome internet, then for hosting, now just as an email customer. Their technical support has always been prompt, and I have never had an issue persist for more than a day or 2. Want a Lowest Common Denominator ISP? You have options - Comcast is happy to take your money for garbage service. Want someone who's more than willing to tell you when CenturyLink messes up a circuit? FRII is for you.

Awful. I mail my bill in every month and they apparently throw it away or never open their mail…read more They do a horrible job of filtering spam, including fake invoices supposedly from them, which is why I don't pay on line. Calling or emailing customer service is useless- they never respond!

Had issues with Porting a phone number, Roberto was amazing at figuring out the issue and…read morecorrecting it after multiple other on the phone could not. Courteous, knowledgeable service, thanks.

After waiting patiently over double the time they told me upon check-in, the person waiting on me…read morewas COLD, unempathetic and extremely curt to me. He did not want to try to help me at all. I had a good experience there previously, but that person was not working when I was in. I walked out and did not spend a dime there. And I will not again.

Jeff was very professional, responsive, assessed our needs and was easy to work with. The morning…read moreof service, he gave us an eta and showed up as promised. He was fast, efficient, taught us how to use the mount that we purchased in advance, and used sturdy/quality equipment to mount the TV. I couldn't believe how fast this was completed from start to finish. Thanks Jeff!

We were in a huge bind when another service failed to show up to dismount our TV when we moved out…read moreof our apartment. Jeff saved the day! He did a great job with both the dismount and then mounting it at our new place. Highly recommend!!