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    TDS

    TDS

    1.1
    (72 reviews)

    We had TDS internet for 7 years and have had consistent drop outs and slow speed in Johnstown CO…read more(despite having Gig service). We have also experienced billing SNAFUs on several occasions. Once Xfinity became available, I decided to cancel my account in early May 2026. I called and spent 2 hours on the phone and finally got a rep who told me they would send a return shipping box for the modem. That never came. I called again and was told they would ship out another return box - and it never came. Meanwhile, TDS charged me a $179 fee for equipment not returned. I found the local TDS office and delivered the modem in person. The employee said that my account had been adjusted to note the return. Today I received a bill!!! TDS is a crappy company that oversells service while shortchanging servers and infrastructure, and has the most customer unfriendly and convoluted business practices I have encountered. AND their website has dead links.

    Avoid TDS at all costs. EVERYONE at TDS is incompetent, from the Techs who install to the customer…read moreservice department, billing department, and even supervisors. Every employee has a far different answer from the previous one and then each employee simply states, "I don't know why the other employee would say that!" But then further messes up your account. If you want to avoid a headache, avoid TDS. Not one employee here knows what they are doing. -and all I had was internet, which apparently is too much for them to handle.

    TV GooRooz - televisionserviceproviders - Updated July 2026

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