Rebecca Jones was incredibly patient, kind, and understanding. My hair was severely matted, and she…read morespent four hours carefully detangling it without ever making me feel embarrassed or judged. She made a stressful experience feel comfortable, and I'm so grateful for the care she gave me. I would absolutely recommend her!

I recently got a HydraFacial from Linh, and it was absolutely incredible! From the moment I walked…read morein, she made the experience so peaceful and relaxing that I almost fell asleep. She even gave me a cozy blanket, it honestly felt like I was at a luxury spa! My skin felt amazing afterward, and I loved that there was no downtime. My face was glowing, my skin tone looked more even, and even my makeup seemed to go on and sit better afterward. Linh is wonderful, and you can tell she truly cares about making the experience relaxing and enjoyable. I highly recommend booking a facial with her-you won't regret it!

I contacted Lux Series for on-location bridal services because I wanted a blowout for my wedding. I…read morewas told to contact Ellie through social media or email, and explained that I had already done both and had been waiting nearly three weeks for a response. I was assured someone would reach out, and eventually Ellie did. Unfortunately, the communication continued to be extremely slow. I received partial information, followed up with questions, and waited another week for a response. I then asked for the cost of an additional artist because I am on a tight timeline the morning of my wedding. Nearly another week has passed, and I still have not received an answer. At this point, the issue is the lack of professionalism and communication. Bridal services are time-sensitive, and it should not take weeks to answer basic questions about pricing and availability. If they were unavailable or simply not interested in providing the service, I would have completely understood. Instead, this has been dragged out for almost six weeks with long gaps in communication and no clear answer, leaving me unable to confidently move forward despite being "the best in the industry". I suppose for normal day to day appointments it's okay to come here but if you have anything important - go somewhere else

I booked with Stephanie Gonzales for a tone/gloss appointment, and unfortunately, my experience was…read moreextremely disappointing due to poor customer service. My appointment was canceled the day of, yet I received no text, email, or notification informing me. In fact, at 7:52 a.m. the morning of my appointment (scheduled for 11:15 a.m.), her team texted me confirming details and letting me know what to expect during the service. So, when I arrived and was told my appointment had been canceled due to "miscommunication," I was very confused. What made this even more frustrating was that nowhere on the booking site or Instagram page does it clearly state that new clients are required to complete an email consultation prior to their appointment. After explaining the cancellation, Stephanie quickly asked me to put my hair down so she could assess it and ultimately said she could still fit me in for the service I booked but that I would have to wait because she was busy. During the time slot I had originally booked, she was servicing another client. The most disappointing part of the experience was how cold and unwelcoming the interaction felt. My hair wash was extremely rough, rough enough that the shampoo bottle was even dropped during the service and the entire appointment felt rushed. There was no effort made to make me feel valued as a client. As someone who also works in the beauty industry, I truly believe client experience and genuinely making an effort to talk to your client is important and part of the job. At one point, while going back and forth between me and the other client, she told the other client, "10 more minutes and I'll be all yours," which only reinforced how much of an inconvenience I felt like during my appointment. To be clear, this review is solely based on the customer service experience, not the quality of her work. I'm not seeking a refund. I'm only sharing my experience so others can make an informed decision and in hopes that this feedback is taken seriously by the salon as it seems I'm not the only one with this experience.

Visited this Salon for the first time. I had Allison work on my hair & the results were amazing…read more Allison was so skillful at toning down my blonde with low lights but maintaining my ash blonde highlights. I also asked for trim of choppy layers which she nailed so well. She is also so knowledgeable of what she had to do to get the tone I was seeking advice on. I am hispanic, I have a lot of hair, its dark, but it's fine, so I know it was a challenge for Allison & she pays attention to every detail & takes pride in her work.

This location is so chic and very clean. The customer service is great and the vibe is fabulous…read more I've been coming here since this location had opened, and I highly recommend coming here to book all of your hair-care needs. I personally get my hair colored and cut by Chelsea who is an owner, however, there are other fabulous cosmetologists who could meet and exceed your expectations. I highly recommend!

Amazing job on my hair. The bleach came out clean and even, and the gray color looks exactly how I…read morewanted it! Best part didn't break my hair .It's cool, fresh, and really well blended. I'm super happy with the final result and would definitely come back again. Over all I would highly recommend her!

My hair got so long, I was wearing a mop…read more So, I reviewed and reviewed hair stylist everywhere around town. I fell upon Freshta. She was so nice right from the start. The entire experience was excellent. She is so caring and considerate. Her whole focus is to make you comfortable. We decided on a length. My hair looked great. After the next day, after I shampooed and shook my hair, it just fell into place. The complements started to come. People liked the way I look. I don't believe I have had so many compliments. Freshta did a great job.

If you want a perfect haircut just go see Lena at One To One Salon. I've never had a stylist who…read morepaid so much attention to detail. She has worked with me for a few years on getting my hair stronger and it's working! I've been getting extensions from her for about 6 months and she's even perfect at that. Lena is always educating herself on new methods and is not happy with just a so-so result. As a bonus, she is beautiful inside and out. One To One is spotless, bright, and everyone is friendly. You won't find stylists here more interested in their phones than you. If you want complete attention paid to you and your hair, book an appointment with Lena.

Went to see the absolutely amazing Courtney!! Courtney has done my hair for over 10 years! So when…read moreshe moved salons, I said GURL I'd drive out of state or fly to see you lol! Truly she is amazing and her talent is unmatched. I've had pixies, to bobs, to lobs, to now long hair and she has done them all! She's also done my color and it's turned out fabulous (I'm a serial box dyer ) but I'm trying to stop!! She never judges me lol. Do yourself a favor and book with Courtney! She's amazingly talented and just such an amazing human being. This salon is also so pretty and it's got such a beautiful vibe. Tons of parking and easy to find.

I've had my hair cut by many different hairstylists in OC, but Jennifer is hands down the best…read more Everyone at the hair salon is also very friendly and welcoming.

this was my first time getting highlights and zemma took amazing care of my hair, i loved how the…read moreresults turned out so i'll definitely be coming back for retouch or in general. they also make sure to be very careful and stated the damages and listed recommendations according to my hair type. it took about 5-6 hours for the process but the overall lift from my black hair to get the color i wanted was amazinggg!

I came here in July to treat myself to a birthday hair cut. I was researching a hair salon with not…read moreonly good reviews but also affordable pricing. I don't color my hair ever & I tend to go in between hair cuts like...6 months. I know I know. I stumbled across this salon on both Yelp & Google reviews, both consistent with customer feedback being incredibly positive. I get it. I had my hair cut on Saturday by Nora, it was just us two that day. I'm so appreciative of her kindness because I got super lost trying to find the salon, my gps took me on a wild detour. This salon is very close to John Wayne airport & is located in a plaza with a bunch of suites with multiple other small businesses so it can get a little confusing finding your way around. I would say give yourself an extra 10 minutes to get here if it's your 1st time. As for Nora, she was super sweet, totally listened to what I wanted. She made sure prior to cutting that I was comfortable with the length & helped clear any hesitations I had. I felt comfortable trusting her professionalism, craft & recommendations. Her excitement & passion made me excited, I loved her energy. She was so fast & not in a way that felt rushed, but because she's just that talented. My hair cut came out to about $75 not including tip. I was able to use Zelle & tipped in cash. Normally there's an extra charge for a blow out, but I was ok without. She did a light drying of my hair so I didn't walk out with completely wet hair, which I appreciated, allowing my hair to show its natural texture with the haircut. I absolutely loved it & will most certainly be back to see Nora. I've already told my friends & family too whenever they visit OC.

Went in for a cut and blowout from Nora. She is amazing and fast! She listened to what I wanted and…read moregave me suggestions on how to take care of my hair. Plenty of parking. Great experience! Definitely will be coming again! Ellie is super sweet and can't wait to try her hair extensions in the near future. Love the one stop shop for my hair!

Updated review! I've been going to Andy Lam for over six years now~ The amount of care, creativity…read moreand knowledge he has is beyond comprehension. Only quality work from him. He was able to bleach my hair from a super dark brown to platinum blonde, all while preserving the integrity of my hair. I wasn't quite sure what color I wanted but trusting in his suggestion, I went with ombre golden sky pink and it came out absolutely gorgeous. If you have a specific color in mind, he can work with you to achieve it but if you're also open to suggestions, he can create many different color combinations. I get so many compliments regarding the color of my hair, as well as how healthy it is. I appreciate that Andy has his own suite- the privacy and ambience of the salon is very chic. You can tell how someone would treat your hair based on their workspace and Andy is all about quality! I very much enjoy going to him for my hair journey, not only because he does a superb job, but also because he is very down-to-earth and cares about your hair's health.

My wife had been looking for a place that would be able to color her hair the exact color that she…read morelikes while still leaving her hair soft and supple...not dry like other places that she had been to. Thank goodness we were able to find Andy Lam Hair Studio. Not only did my wife's hair turn out to be way more beautiful than she could've imagined...it is very healthy as well! Andy is very knowledgeable, friendly, and so cool! He knew exactly what my wife needed and made her feel comfortable. Andy showed professionalism and really cares about his craft. I don't write very many reviews, but, after seeing how extremely pleased and excited my wife has been since her experience at Andy Lam Hair Studio, I felt the urge to leave a review. We highly recommend Andy and will be loyal customers.

Thank you so much to Lauren--who did my hair! It looks amazing. Exactly what I had visioned for and…read moreshe made it a reality. She's super sweet and easy to talk to. The salon itself is amazing, Service and quality 100% the best I've had.

Everytime I come in the front desk staff is amazing and so helpful. I come in to see lauren, and…read moreshe is not only super kind and friendly, but does amazing work. My color, haircuts and, toner comes out beautifully, and it's always a treat to come in!

Got a haircut with Kevin Yoo. I've known him for a while and decided to give his services a shot…read moreafter seeing some of his great work promoting "Aldo Alan" on his Instagram feed. He was attentive, personable, and charged a fair price. Of course, the quality of the cut was a 10/10! He's definitely earned my business and I will recommend him to everyone I know.

Changed up my sisters hair style ! People were so kind. It was very comfortable. They did an…read moreamazing job on my little sissy !