On my first night in town, I didn't feel like venturing far, so Cumberland House being right inside the Tapestry by Hilton lobby felt like an easy win.
To start with the positives: the restaurant was clean, the lighting was low and inviting, and the overall vibe was surprisingly nice for a hotel restaurant in a college town. The bartender was also pleasant, which honestly helped save the experience a bit.
That said, service got off to a strange start. I sat at the bar for about 10 minutes before anyone realized I was trying to order, which was odd considering there were only about 2 or 3 other occupied tables.
Now for the food and this is where things really went downhill.
I ordered the Market Square Mac & Cheese, which was $22, plus $6 to add chicken. So we're talking $28 for chicken mac and cheese, which is wild no matter how good it is. At that price, expectations are naturally high.
Unfortunately, the dish didn't come close to justifying the cost.
It took about 15 minutes from ordering to hitting the table, which would've been fine if the food looked promising, but first impressions were rough. The added chicken looked frozen, the mac had no color, and the whole plate was visually underwhelming.
Taste-wise, it was even more disappointing. The mac and cheese had no flavor, no seasoning, and nothing about it that explained the $22 base price. It was also a pretty small portion, basically a single layer of noodles so not only was the quality lacking, the value was too.
The chicken somehow made it worse. It tasted like something straight out of a freezer bag, honestly giving Captain D's popcorn shrimp flavor more than anything fresh or house-made.
I also had the house Old Fashioned. It was... fine. Drinkable, but forgettable. Nothing special. But for $18.64 they should be ashamed.
Overall, this felt like a place charging upscale prices for a very average hotel-lobby dining experience. I really wanted to give it 2.5 stars, mostly because the bartender was nice, but since that's not an option, 2 stars it is. read more