Our Brooklyn Heights townhome suffered severe water damage due to a roof incident requiring a…read morecomplete overhaul of our kitchen. Shai came to the rescue, guiding us from start to finish with the end result exceeding our high expectations. He takes so much pride in his work and expertly urged us to make decisions that have resulted in a timeless, beautiful kitchen that has added substantial value to our home. There are so many good things to say about Decori Kitchens, but let me try to name a few:
1) To start, Shai showed endless patience in reworking our kitchen design numerous times to incorporate feedback and ensure I was getting what I wanted.
2) As the project moved forward, he also went way above and beyond to make sure I had all the extra details covered, even though I didn't know I needed them ... beautiful cabinet insides, top-of-the-line pulls, custom coffee containers, LED counter lighting, quarter sewn wood panels, chrome outlet covers, and on and on. It is clear that Shai takes great pride in his work and wants clients to have the best (within budget). Honestly, no detail was too small for him to consider.
3) Shai was very organized, sending calendar invites for key dates, presenting his proposals beautifully, measuring and remeasuring and going the extra mile with updates such as videos to show me the cabinet making in process, etc.
4) Designing and installing a brand new kitchen from scratch requires so much coordination with numerous parties. I never felt alone in the process, since Shai was always responsive in checking on dates, keeping me updated, picking up my calls, advocating on my behalf when we encountered delays with appliances, fabrication, etc.
I'll end this review by saying I was not the easiest client, which is probably an understatement. I was engaged in a massive renovation that I hadn't expected or wanted, and doubted many decisions. I am writing this review with the renovation in the rear view mirror and a much greater knowledge base that has helped me understand the quality and craftmanship and incredible eye for design that went into our kitchen. Through sheer perseverance and endless patience and talent, Shai now has a devoted client who wishes she could give him more than 5 stars!