Al was the absolute best! We got a flat tire outside of his business and he changed the tire and…read moreplugged it for us in his "spare" time. What a gem! If the owner is this great, I'd highly recommend this business!

They were very prompt and professional. They made and programed my car key in about 10 minutes…read more Definitely recommend!

Graham scheduled me quickly, was prompt, and fixed my broken front-door lock super fast. He was…read morefriendly and professional and explained everything he was doing and what I could do to keep my lock in good condition. Highly recommend!

I just moved into a house and wanted deadbolts put on and the locks changed. I got Graham's info…read morefrom Yelp and gave him a call. Fast service, goes the extra mile, outstanding personality, and does an exceptional job! I highly recommend Graham Reid for your locksmithing needs.

I was in Covington and I needed somewhere that would duplicate keys quickly before I headed back to…read morework downtown. I did not want to drive out of the way to get them, so a quick Google search gave me Acme. Acme is located on the Southern part of Madison in Mainstrasse. They look like they've stood the test of time because the area around them is torn down (hopefully to be rebuilt soon), but they are open and ready for whatever you need. I was only getting a simple key copy so I used the free 10 minutes you get at a meter in the front, but apparently there is complimentary parking in the back. I walked in and a younger gentleman assisted me almost immediately. I told him what I needed and even though they seem to have thousands of different shaped keys, he was able to pinpoint the type I needed and make it quickly. I was in and out within five minutes and I only spent $2.50. I'm sure there are more complicated things they do, but I have faith that they'd be able to assist with your lock and key needs. It may take a little longer than my simple need, but I believe it's important to support local businesses like this one that have been doing a solid job at their craft for decades. If I have any other lock/key related jobs or issues, I'll take the extra time to come over here and have it done by Acme.

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

We needed new key fobs cut for our car. Their location in Amelia was super convenient, they were…read morefriendly- highly recommend!

Jim provides great service at a very reasonable price. He is a a very honest and good person.read more

They broke my window while popping the lock. They made me $50 after I said I shouldn't have to pay…read moreanything at all. They sent a contractor. I called Eagle. They are dishonest with their comment below. It was an awful experience. They said it'd be 20 minutes it was 40.

I have been dealing with many other companies to deal with a complicated door situation since July…read more It was very frustrating and no one could really solve the problem. Eagle came out right away found a solution! Very thankful for this company and their help.

They had the key I needed. I was in and out in 15 minutes. The key cost me 5 bucks. Other places…read morewanted 11.

Stopped by Bonded Lock today to have a new lock rekeyed and to get several different keys cut. This…read morewas our first time doing business with them, and we were thoroughly impressed. Every staff member we interacted with was professional, knowledgeable, approachable, and genuinely welcoming. Our work order was handled quickly and efficiently--no muss, no fuss. It's rare to find such excellent customer service these days, and Bonded Lock delivered. We'll definitely be returning for any future locksmith needs and won't hesitate to recommend them to friends and family. Thank you, Bonded Lock, for an outstanding experience!

Great locksmith! They can cut a key and have all the items needed. Very quick and easyread more

The best locksmith on the east side. Family operated since 1978. Help make keys for Thule cargo box…read morewhich I misplaced. Very pleasant service, fair prices.