Chris was super communicative and went above and beyond to repair the steps on my back porch!read more

Matt and the Thomas Deck team completed our deck project in May 2013. We couldn't be happier with…read morethe end result. My wife and I are not always that particular, but when it came to the deck on our new house we had many requirements that we know offered Matt a challenge. We love to be outside and plan (and do) spend a lot of time on our deck. Key requirements included: 1) Limited to no obstruction of view out our back windows. 2) Natural look and flow with wooded backyard. 3) Functionality (dining, grilling, entertaining). Matt was very attentive and responsive to our needs. He set expectations and from design through implementation of our deck Matt and his team put on quite a display of pride, craftsmanship, and professionalism providing our family an outdoor living space we know we will enjoy for many years to come. We had a couple of interviews with Matt where we were able to review our requirements and thoughts and Matt did a fantastic job in conceptualizing what we were looking for. He took measurements of the area behind our house and provided a handful of layouts using computer aided design software. We found a layout that was real close to what we thought would be best and worked with Matt on some refinements. Matt helped us determine that Tigerwood would be the best material to provide the quality, value and look we were going for. Matt came up with an awesome tier design that provided room for easy flow out of the house with a couple deck length steps down to a lower area. This layout provided for both functionality and a solution to limit obstruction to our view out of our house. We also decided to go with a black aluminum rail which also blends well with the woods as a back drop. Thomas Decks has many options for material, solutions, and ultimately a one of a kind outdoor living space. Matt set the tone for the project as a very dedicated craftsman who delivers a quality product with great attention to detail. There were just some things that this team does that display's quality. While the deck frame is your traditional pine, they used larger posts and joists. They added a little extra flare to the actual deck floor by framing it in and adding a couple rows of boards that run down the middle of the deck perpendicular to the floor boards. He poured a nice concrete pad where the steps come down which match the shape of the angled staircase. Considering the grade of our back yard he put in a couple small retaining walls and worked with us on putting in a few stepping stones. Thomas Decks does it all! Thomas Decks is who you will want to work with if you are pursuing a deck or outdoor space project. They delivered us a great design with personal touches, a fantastic looking and quality deck, and met all expectations and then some. You'll find Thomas Decks easy to work with and eager to deliver and meet your expectations. Great work Matt and team!!! Thank you.

Loved my deck after it was completed...can't say thank you enough for the Thomas Decks team...very…read moreprofessional, arrived on time every day, cleaned up every evening, and get so many compliments on their work!

Excellent company for all deck work. Professional, dependable, customer oriented and best of all…read morereasonable. I highly recommend The Custom Deck Guys for new deck construction or deck repair. Your deck visions will become reality. I highly recommend.

Wow! I love the deck you guys made for me! My idea was to have a safe way to get to the yard from…read morethe kitchen and you not only made it safe but also gave me a small deck. From beginning to end you conducted yourselves professionally and creatively, you listened to what I wanted, my budget and created something I hadn't even thought possible. Thanks for the wonderful addition to my outdoor space!

I had the pleasure of dealing with Shannon Carroll of Deckmasters of Cincinnati today. The…read morecustomer service was spot on: punctual, courteous, considerate of our property and pets, and offered fair prices. They were refreshingly honest about what they could and could not do with our home improvement projects and demonstrated a commitment to quality workmanship.

From the owner: At Deck Masters, we offer design services, custom craftsmanship, and installation. Everything we…read morebuild is designed to match each individual customers needs and tastes. Each deck is custom built to fit your space and to look as if it was meant to be there. Whether it's a new deck or an addition, your home and yard will be perfect because it's been custom made for you. We always take pride in our attention to detail and build with durability to stand the test of time. Our services and products are second to none and we have the testimonials to prove it. We look forward to meeting you and discussing your dreams for your next project and bringing those dreams to life.

Great family owned company. We collected several bids to do a major reconfiguration of our master…read morebathroom, expand the master closet, and add a new bathroom in our 1960's house and feel lucky that we chose Kessler Construction/Peake Contracting. Justin is one of the most pleasant contractors to work with. He is responsive, reasonable, helpful, and very professional. The crews doing the work were fantastic as well-thank you Joe, Sean, and Brandon! All went above and beyond and gave us their opinions when asked but otherwise let us make our own decisions. We couldn't be more pleased with the process and the results!

From the owner: Kessler Construction & Remodeling is more than just a remodeling and renovation contractor--they're…read morea team of highly skilled craftsmen dedicated to creating beautiful, functional spaces that look and feel just right. Whether you're considering a finished basement, a kitchen renovation, or a new vision for your office, these experienced, creative professionals have the equipment and expertise to bring your dream to life. For over 30 years, Kessler Construction & Remodeling has provided home and business owners throughout the greater Cincinnati area with perfect spaces in which to live and work. Every step of the way, their award-winning designers will work with you to create exactly what you have in mind. Their expertise and amazing remodeling design ideas allow them to deliver incredible results, and have earned them widespread recognition as the industry leader for quality construction in the Ohio Valley. From bathroom kitchen remodeling to room addition, retail space refurbishments, and outdoor decks, there's no renovation project too big or too small to trust to these widely respected professionals. When you hire Kessler Construction & Remodeling, you're hiring a team with an extensive track record of satisfied customers and beautiful results. Visit their website to see examples of their work, or just call (513) 574-8812 now to discuss your remodeling dreams today.

We were looking for someone to update our 80's banister and Adam at 3R Railing did a fantastic job…read more He and his wife were very communicative after the initial meeting and the process ran very smoothly. All of the staining was done at his shop making for an easy install that lasted less than 90 minutes. We are thrilled with the results and highly recommend 3R Railing if you are looking to update your home.

From the owner: Interior Stair Railing Specialists. Elevate Your Home with Stunning Stair Railings! Are you ready…read moreto transform your home's interior into a masterpiece of elegance and safety? Look no further than 3R Railing. Call or text for a Free Estimate today.

All Decked Out is simply awesome! We wanted a significant upgrade to our backyard oasis, and Joe…read morehelped us envision it, make design and material choices that were affordable without sacrificing quality and develop a great plan. After interviewing a few other builders and architects, we knew this was the best choice. Due to their high demand, waiting to get started was the hardest part. Then, Jeff managed the project and the builder Josh provided multiple photos and detailed daily updates--as well as pleasant and engaging on-site discussions. The craftsmanship, problem-solving, and fairness in pricing is unmatched. One important part of the project was an outdoor sauna, shipped from Europe. The team took this on to build the kit, wire the heater and lighting, and make it a centerpiece on the exposed aggregate patio, along with a custom-placed hot tub that's accessible from ground and deck. The deck with a large, covered pergola will probably last for decades. Just a few more points...they ALWAYS left the site safe and neat each day, communicated what things were coming up, and overcame unforeseen site issues quickly in ways that made sense. The entire team is great to work with--honest, transparent, responsive, and collaborative. I usually have buyers remorse for any large purchase. Not with this one.

I've contacted approximately 10 companies to provide an estimate for a porch/deck project at my…read morerental property. All Decked Out was the only one that required front end homework (beyond what was already available in a web form) -and- charged a "consultation fee" of $100. I hate these fees in every capacity working with contractors, but I can't recall this ever being present outside of plumbers and electricians. I didn't proceed to set-up the consultation because their reviews online and competitive estimate should provide enough knowledge to their potential customer vs. instead of pinning them into working with them because of the thought of, "Well, we've already paid $100 towards working with this company..."

In mid-July 2024, we met with Chris Hollon (owner) regarding a deck and patio replacement, two…read moreoutdoor fireplaces, and a roof over part of the deck. He quoted a price lower than competitors and claimed the job could be done by Halloween. I work in construction and know this was unrealistic since we hadn't signed a contract or picked out materials yet. On August 7, we signed the contract and paid a 1/3 deposit, with 4 equal payments to follow. Shortly after, we met on-site again. Chris dismissed the Halloween timeline (his own estimate) but said crews would be available and it could be done by Thanksgiving. By September, we selected stone, composite, and rail types and sent them to Chris. Work didn't begin until early October, after repeated, unanswered calls to Chris and Todd Payne (general manager). The patio was poured around October 21. In November, no work occurred. Chris and Todd blamed a truss plant fire and LVL beam shortages. Todd repeatedly asked me about the composite color--despite it already being sent. Framing started the first week of December. On day one, Todd called to ask if I was home to give the framer engineered drawings--not something I should need to handle. During framing, Chris contacted me more than ever--not about progress, but to upsell a new roof with a "family discount." I declined. Right before the holidays, Chris asked for the second payment early and promised major progress while we were out of town. We declined since less than half the phase was complete. While away, he walked back his claim. When we returned, the only new work was the shingled deck roof. A dump trailer had been left in our driveway the entire time. When I asked for it to be removed, Todd said it had a flat tire and asked me to inflate it, which I did just to get rid of it. January and February saw minimal progress. Fireplaces and rough electrical were completed late January. Weather caused some delays, but 4 months in and we still had no decking or rails. Decking started March 18--3 months after Chris said it would be done. The sub did quality work but showed up late and left early. Work picked up in March and April, and I began making partial payments as progress resumed. My wife started texting Chris frequently to get things moving. Eventually, he snapped, replying to her: "this is harassment" and "I don't need your attitude." He never apologized. Later, when Chris came on-site, I confronted him. He admitted he underbid the project and begged us not to share what we paid. He insisted he never said we could paint the patio ceiling (even though he had) and argued over it until I asked him to stop. I gave him color swatches for trim and ceiling stain--he lost them and asked again. We resent them, and weeks later Todd asked for the colors again. By late April, painting, stonework, gutters, trim, and patio ceiling were complete. Rust stains on the patio--caused by tools left out all winter--were removed. Chris requested another payment; I declined until full completion. The project was finally completed May 8, 2025, and we paid in full on May 9--8 months after work started. I do not recommend this contractor. Unprofessional, rude, and unreliable. Chris behaves more like a buddy than a contractor--talking about microdosing mushrooms and politics instead of job progress. After hiring him, I read online reviews. I was surprised by the positives but also shocked by how negatively the company responded to criticism--calling one customer "delusional" and dismissing others with "you can't make everyone happy." Everything here is factual and can be supported with the contract, photos, and saved texts

In February 2024, We paid Chris Hollan Construction $61,250 (was suppose to be $58,000) for 2…read morecovered porches and a concrete pad for us to build a shed on. As of today we are owed a refund of $3,250 (which has been promised to be delivered 3 different times now with no shows). We tried to close the permit to find that the front porch needed to be approved thru Zoning and was not. It failed inspection due to no gutter on addition, oversized from original plans, stairs are not even, which has resulted in my husband falling down them. The original gutter on my home was cut and seemed so any future damage from this will not be covered by insurance or warranty. The roof was to be rubber due to the pitch but it's shingled (and doesn't match the original roofs shingle) and there is nothing between the shingles and the plywood which voids any warranty there also. They created a trip hazard going up to the porch with the concrete pad they placed for new porch. And the front porch roof is crooked! They severed my electrical wire that ran out to a post in my front yard, in which they taped it back together and then concreted over it and told us the light doesn't work for reasons not controlled by them. The back porch was enlarged after plans where drawn up. The new design doesn't have plans approved by an Engineer. No electrical permits were pulled. The stairs are again uneven. There are concerns how the roof is attached to my home. The back patio roof should have a rubber roof also but it's shingled with no barrier between shingles and plywood like the front porch. They applied a thin piece of flashing to divert water in which the inspector for Boone County laughed when he seen! I opted for engineered wood for the longevity and the colors do not match. When they ran the electric to my inside switch they left large holes in wall and just put the switch cover back up like we would notice. The 8x10 concrete pad they installed for us, was probably 8x10 with the forms but we had to add bricks to the back of the pad because it wasn't correct once they removed the wood forms. Anytime we contact Chris Hollan Construction we get empty promises but no action. AVOID them at all costs!!! We have started to seek a new contractor to see how much additional we will have to now pay to get these porches to code. I would understand this more if we had a bunch of friends build this on weekend for beer money! But $58,000 there is no excuse for such crap work and no response from owner. The manager just feeds you a line to make it seem like something will be done. But nothing happens. The over payment was discovered in October when they tried to get a final payment. Very very poor communication. I will gladly show anyone the list of problems from Boone County over this extremely expensive seedy half @$$ job that was done

He is - quick to respond…read more- courteous - competent+++ and experienced - honest and not "pushy" - willing to go the extra mile - professional yet personable. I highly recommend John Dean construction for deck evaluation, maintenance, and building.

From the owner: With over 35 years of experience, John Dean Construction is Louisville's premier custom deck builderread more