I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!

For a Kitchen double sink - one-side only (non-garbage disposal side), leak from the drain basket…read more $275.00 for 2 people, for 30 mins. This was a REPAIR only. They originally wanted over $400.00 to install a new basket, which would have been under warranty, but only for 90 days. There was a slow leak, due to eroded sealant under the basket, between it and the actual sink. The plumbers were professional, and kind, but that price is horrific. And, of course, I paid it because I felt like I couldn't say no. I'm so mad at myself. I was expecting $150/200.00 for labor. I understand it is a specialized service and I am not discounting that, but considering it only took 30.00 mins, that is $275.00/hour.

I had an issue with the water continuing to run after the toilet was flushed, which could not be…read morecontrolled by turning off water to the bowl so it ran for more than 24 hours. The 2nd bathroom had a similar issue but the water could be cut off. The plumber arrived to give an estimate, which took nearly an hour and a half. After an hour he asked if there was another toilet in the house in which I showed the 3rd toilet. This took another 30 minutes before he came with 3 estimates ranging from $654-$2,999. This covered replacing 2 toilets for $2,999, or replacing 3 fill valves and a angle stop in one for $982 or repair the angle stop and adjust the fill valves for $654. It was not until I agreed on one of the options that the water was turned off. I saw the plumber with a shovel and tools in the middle of the yard, I went outside and asked what he was about to do and he said turn the water off once he located the water turn off. I advised the water meter was on the curb by the power pole, he stopped and went to the meter and turned the water off. He was there for about 3 1/2 hours doing the work. (9-12:45) The last issue was after leaving, the hot water was at a trickle so I notified the company around 1:05. The plumber called at 4:15 to advise he was 30 minutes away but remembered he forgot to turn the hot water heater back on and asked if I could go turn it back on. I asked if he could document that he asked me to turn it back on in case anything went wrong. He apologized and because it was late in the day on a Friday, I knew he did not want to come back. For what I was charged, and sitting there all day, I should have received a follow up call from him or the company.

Ripped us off. Removed a can top from our garbage disposal. A job that took less than 5 minutes…read more Charged us $80. AVOID THEM.

We have used McNeil a multitude of times on several homes. They are very knowledgeable and…read moreprofessional. No nonsense. They communicate the issue clearly and complete the job timely. Pricing is less than the average plumber. I believe this is because they fix your problem in much less time than their competitors. We will be continuing to use them in the years to come!!! Our recent project was the installation of a GENERAC back up system. They did a great job!!

Wow. We called McNeill Plumbing and they were at our home within 2 1/2 hours. Plumbing issue…read moreresolved! The technicians were courteous, professional and genuinely cared.

Show up on time & very honest. My sewer line was blocked by tree roots & they were able to clear it…read more80% but no warranty due to the tree roots.

Had a $39 dispatch fee but they came when they said would. The plumber Robert was great and did a…read moregreat job to fix the pipe considering the city slowed him down bit the job was done in a timely manner. Highly recommend this company

Thanks For the best experience ever…read moreAfter heating water in a electric pressure cooker for 5 months due to a kitchen repair that has gone horrible wrong and a water heater in the driveway A friend recommended Busbee's plumbing I can't thank her enough will call Busbee's for every plumbing job in the future everything was upgraded

A bit expensive since I had done much of the work already. However, they did a good job.read more

Found a water leak that baffles other pros This was 5 years ago. Not only a plumber but also a…read moremaster electrician. A very professional and all around nice guy.

Responsive, punctual, reliable, knowledgeable, professional, trustworthy. Charlie was the first to…read morerespond. I really expected there to be a long wait for an appointment but he was scheduled within days and was able to quote and complete the job same day. I needed a 20 amp dedicated circuit for a home based 15 needle embroidery machine and really didn't want to pay an electrical so got some "advice" and concluded we could put a 20 amp circuit in place of the 15 amp. Three months in, I noticed that my lights were flickering in the home office whenever I fired up the machine or plugged an iron in. I did a quick internet search for possible reasons and quickly determined that I likely had a fire risk so I went to my trusted Yelp to find an electrician. Sure enough my hunch was right. We had Help!! put in a true dedicated 20 amp. No more flickering. While we had him we decided that lightening strikes near the house were too close for comfort and we have way too many electronics and energy electric car plugged in so we had him install a whole house surge protector. Very reasonable. Will definitely use again and highly recommend!