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    Turner J Henry,DDS

    5.0 (1 review)

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    10 years ago

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    A Smile 4U

    A Smile 4U

    2.1
    (16 reviews)
    1.6 mi

    Had our second visit here today was just as good as the first. The staff was super friendly and…read morenice very helpful. Very pleased with the quality of work that was done for my son today. The doctor was amazing my son had several teeth worked on and they look great!!! I highly recommend this place.

    Please go anywhere but here. This is going to be lengthy so just buckle up…read more I had a root canal done in Chattanooga May 1st. They told me to go to another dentist to get a crown. It took me FOREVER to get in somewhere to get this crown done, so I was desperate and finally found A Smile 4 U in Dalton. Receptionist told me I was supposed to check in so in the future I needed to do that. Even though I had already checked in.. During the initial exam, they were slow but I was in there towards the end of the day so I brushed it off. When the doctor started looking at my teeth he was extremely rough. I told myself I was being a baby and just hadn't been to the dentist in awhile (even though it was not nearly as bad in Chattanooga) ... I came back for the crown appointment and he was also fixing a cavity and doing a cleaning. Blood was all over my shirt during the cleaning and water was literally going up my nose so bad I had to tell him to stop multiple times, and he was also gagging me with it going down my throat. He had to stop during my cleaning and go help another younger patient. When we went back to the other room for my crown & cavity, the lady helping him didn't know where any tools were that was needed. I think she had to leave the room 20 times and that is not even an exaggeration, there were a few times he'd have to leave with her because she came back empty handed and said they were out or they couldn't find it. He was so rough with me I was literally begging God to get it over with. I was numb but the way he was prying my mouth open and shoving things in and out, the drilling, he couldn't reach my back tooth well and I was a nervous wreck. So anyway, that was for the temporary crown .. My appointment was at 10 am and I didn't leave til 1:30-2. So that was in July. Ok it is now an October 4th and I have called them for the past 2-3 weeks and texted asking where my permanent crown is. I have left messages, I have called the Cartersville office. I texted them, no response, but my husband texts them and they text back immediately with a response. I finally get ahold of them today. They don't know where my crown is, but they also don't take adults anymore. So I said so what do I do? Because I paid y'all already?? The receptionist said "ummm.... Ummmmmmm.........." For a good minute or two and then said well we'll talk to the manager, because I think we actually do have a dentist here that sees adults. Ok so ??? I called the cartersville office, no response. I'm so fed up. Just save yourself time and go elsewhere.

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    Turner J Henry,DDS - oralsurgeons - Updated July 2026

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