1. Turner J Henry,DDS

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Dalton, GA

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Turner J Henry,DDS

5.0 (1 review)

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10 years ago

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A Smile 4U

A Smile 4U

1.7(14 reviews)
1.6 mi

Our whole family started using this dentist and orthodontist when we moved to Dalton almost 4 years…read moreago and really liked them at the time. They ranked up there with the best dentists we have used and we have been to quite a a few: we have moved about every four years for the last 20 years. They were really friendly, they knew us when we walked in, we never had a problem making an appointment, and we rarely ever had to wait when we arrived. Looking through the pictures, I remember all of those people. Something happened over the last couple of years. All the people that were in this office before COVID are no longer there. It has often been hard to get in touch with anyone in the office (we either get and answering machine which they rarely return our call or keep getting someone in another one of the locations even when I select Dalton). They have changed our appointments multiple times, and it has been hard to get appointments when needed. My daughter finally got her braces off (after an extended time due to COVID) and they fitted her for a retainer and told us they would call us when it was ready. 1-1/2 months later I tried calling about the retainer, but ended up having to walk into the office and was told they could not find it. She had to check out of school and get fitted for another one. We have been considering changing dentists after a year of this, but kept going back for some reason. I think we have reached our limit. I had a capped tooth that started hurting (one they did). I went in early one morning and was told I might need a root canal, but they gave me a prescription for antibiotics to see if that might help first. I was told they could no longer do a root canal at this location, and I would have to go to the office in Cartersville. When the tooth started throbbing after two days, I called to make an appointment for the root canal, and was told I could not be seen for 3-1/2 weeks. I told them I am having a hard time drinking or eating and I was told, "I am sorry, but that is the earliest I can get you in." Bye.

They only allow one parent to go back. Even if your child's first ever appt. Something both parents…read moreshould be allowed to experience, highly disappointed in the lack of care for the children and their comfort in their first time

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A Smile 4U
A Smile 4U
A Smile 4U

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Nooga Dentistry - Dr. Mark Dill

Nooga Dentistry

3.2(19 reviews)
21.7 mi
Locally owned & operated
17 years in business

Office staff are wonderful, always friendly, smiling and they make you feel comfortable the moment…read moreyou walk in the door. I have been coming to this office for many years and I can tell you, this office is top notch, A-1, and definitely the best. I have seen a number of dentist, from Dr. Dill, Dr. Garey to my most recent visit with a fairly new dentist, and he was remarkably comforting and extremely skilled for the bridge replacement I needed. Kyla, assisted in the care and was extremely caring and very sweet. She made the temporary bridge which fits very comfortable. Over the years I have had oral care twice a year, and there has been a number of different hygienist and they have all been wonderful. Most recently, Alesya, who was absolutely great. You will not go wrong with this Dental Clinic. Absolutely the best!

Dr Dill recommended a crown for my back molar that had a old filling partially broke off. I did not…read morehave any pain, what so ever. I asked him if we could try a filling. He stated a filling would not hold due to the likelihood of the filling not adhering to my tooth. I trusted his recommendation and proceeded with the process of coming in several times for the crown. 1st Evaluation. 2nd visit: crown prep and temp crown placement 3. Permanent crown placement. I paid half the cost of the crown out of pocket $773 at my eval appointment. Another dentist performed the procedures, not Dr Dill. After my permanent crown placement. I went to check out at the front lobby. The receptionist told me my insurance did not cover my crown. She stated the claim and X-rays did not sufficient for payment. I reached out to my insurance company and the rep stated, their reviewing dentist determined the information provided did not does not show structure loss that cannot be repaired with routine filling. I reached out to the insurance claims person at his office regarding resubmitting photos, thorough explanation and x rays proving the necessity crown placement. She stated she sent in all the documents, my insurance still did not approve the claim. I received the a bill for the remaining balance of $686. A total of $1459. Therefore, Dr Dill and his office could not provide adequate documentation to justify the necessity of the crown placement to another dentist to approve a claim. FYI this is my first crown that could have been treated with a filling, if that failed a crown could have been placed after. I WOULD NOT RECOMMEND THIS DENTAL OFFICE TO MY FRIENDS OR FAMILY.

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Nooga Dentistry - Dr. Mark Dill and his expert team

Dr. Mark Dill and his expert team

Nooga Dentistry - Dentist's office

Dentist's office

Nooga Dentistry - The front desk

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The front desk

Turner J Henry,DDS - oralsurgeons - Updated October 2026

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