Procedure was fine. However, I was assured in no uncertain terms THREE times that my procedure…read morewould be covered by my insurance - assured and reassured. Months after the procedure, I received a $900+ bill. I complained since my written estimated cost after the $500 I paid up front was $0. I was given a 'courtesy discount' and left with $649.00 to pay after trying to work with my insurance but to no avail. Dr. Brock was out of network, despite repeated claims by his office that I was covered. The lesson to learn is: Talk to your own insurance company. You cannot believe what you are told and once you sign that you'll pay any difference and the work is done, you're taken.

I was seen in May of 2025 and when I walked out I asked the front desk if I owed anything and was…read moretold no because she could not help me since my tooth was cracked. Several weeks later a bill for over $100.00 came in the mail. In the meantime, I went back to my regular dentist who didn't feel comfortable with her findings and sent me to Dr. Settles in Ellijay GA who then ran more extensive testing (without charging me a dime) and I found out that in fact my tooth was not cracked as I was told at Southeastern Endodontics and was happily able to save my bridge. I highly recommend you do NOT use this endodontics and use Dr Michael Smith in Dalton GA. His office staff is superior with their insurance knowledge and Dr. Smith is the by far the superior endodontic by far. His knowledge and level of care is phenomenal.

I had a consultation for a painful, possibly cracked molar. Mr. Brock was rushed, rude, and…read moredismissive of my ongoing, recurring tooth pain. He took X-rays, did an exam, and basically told me it was all in my imagination because he could find no crack in my tooth. After paying Dr. Brock's expensive exam fees, I saw other endodontists, I had to have a root canal, crown, and eventually an extraction/implant. The implant failed and multiple additional repeated implant surgery from an implant specialist left me with permanent nerve issues. Although I have no expert proof that an earlier diagnosis would have saved my tooth, I suspect that it might have. Regardless, all I received here was poor beside manner, no diagnosis, and dismissive treatment. Will never return to help them pay for their expensive office space.

This was the easiest dental experience I think I've ever had. The root canal was surprisingly quick…read moreand Dr. Brock was so nice and calm throughout the entire procedure and he explained what he was doing and why and he kept telling me I was doing a good job and how much longer it would take. I felt absolutely nothing after I was numb and I just laid there in peace the entire time. I left feeling so happy and relieved that he worked on my tooth. Genuinely the best Dentist I have ever had in my life I can't stop telling my friends and family about it! 4 days post op and I feel amazing

Fraudulent billing practices!!!!. Stay clear of the doctor's office!! Here are the details:…read more * On 4/14/2023 at 1:45 PM, I had a root canal performed by Yvette Burns, at Southeastern Endodontics Office in Hamilton Place. * I presented to Southeastern Endodontics 2 dental insurance cards (enclosed Blue Cross and Blue Shield of TN (a private plan) and Blue Cross Blue Shield Network S (an Allstate Employer Plan) for the billing of that service. * I asked the billing receptionist if I owed anything at checkout. She told me I did not, and I was entitled to a credit and she would credit my insurance cards once I had the extraction. All I needed to do was call them once I had it done. * On 7/17/2023, I returned to Southeastern Endodontics or Yvette Burns's office for a 3-month checkup, and it was determined that the root canal was unsuccessful. I had an abscessed tooth that needed to be extracted. They had two active insurances, and I presented them with a 3rd insurance (employer from Go Health, which is UHC Dental insurance (copy enclosed). All three insurances were active. I asked the billing receptionist again if I needed to pay anything. She advised me that I had a credit from them billing my three insurances, and all I needed to do was to inform them when I got the tooth extracted. They would send a credit to the dental office because of overpayment from my insurance companies. * On 8/24/2023, I received an extraction and a temporary bridge from Grater Brainerd Dental. * On 8/24/2023, I called Southeastern Endodontics and informed them that I received an extraction from East Brainerd Dental and that Southeastern Endodontics needed to tell them so they could be sent the credit on my bill. The billing receptionist stated I needed to call them, and I reminded her that her instructions were that after I received the extraction, I was to contact Southeast Endodontics. They would inform the provider, not me. It's the billing job to get the provider, not mine. * On 9/1/2023, I received a bill from Southeastern Endodontics, Yvette Burns office requesting $203.50 from me concerning an extraction on 8/7/2023 (Discount 1/2 due to extraction). I have contacted all my insurance companies, and the Yvettes give different excuses for billing. One office stated that Yvette's office said the process was medical, not dental (but of course, it's dental because the extraction was done at another dentist's office and paid under my dental insurance). I also contacted an attorney who sent this dental office response with this statement as of November 20, 2023. "There are still pending insurance payments that we are awaiting, Any finance charges that had auto populated to the account for non-activity have since been removed. Our office only treats endodontic services and we refer back to the general dentist to coordinate extractions with their office or an oral surgeon if needed. The only notation made of an extraction was listed in the ledger note as an "extraction discount" for our records and possibly misleading to the patient. We have not and do not intend to charge Mr. Henderson for an extraction, only for the services rendered in Dr. Burn's attempt to save tooth #3 by retreatment of a previous root canal. However, on 12/8/2023, I got another bill with charges of $206.55, in which the excess amounts still need to be removed. This fraudulent billing has been going on since August 2023, yet they claim they are still awaiting payment. Stay clear of these crooks!!!!

I had my first root canal recently with Dr. Burns. She and her staff made me feel very comfortable…read morewith their thorough examination and considerate communication every step of the way. I never felt pressured, or rushed into a decision. Nor was I ever left without answers to any of my questions. The staff was very friendly, honest, professional, and accommodating. I highly recommend!

Had a very good experience with everyone there. Would highly recommend it especially if you have…read moreanxiety. I had a bad experience with a different endodontist about a month ago and didn't really want to go back to anyone.I have never had that before. But I saw Dr. Rylan. He told me everything he was going to do. His assistant was great too. The ladies at the front desk was awesome. No anxiety, no pain. Please go see them. They all are great. Thank you each an every one of you. 10 stars.

Great experience. Very caring and professional. Dr. Milholm was wonderful and explained everything.read more

Dr. Chamberlain has the best chair side manner. I was in and out in no time! Staff was extremely…read morefriendly!

Love Dr. Chamberlain. Quick. Thorough. And caring. Need to give props to my hygienist, Kim, as…read morewell. She is a walking encyclopedia on dentistry and makes me laugh the entire time I am there--no, she isn't hitting me with the nitrous oxide, but just her wicked humor. :)

Great dentist, very personable, now Jeremiah Holt has taken over and really like him as well!read more

I went in for a routine at Otis Family Dentistry for my first visit. Dr. David has an excellent…read morereputation around town and his son Bryan just joined the practice. The service was excellent and everyone was friendly and efficient. I saw Dr. Bryan and he was thorough, personable and gave me several pointers on oral care. The practice is accepting new patients.

I was a patient here two years ago, and am local. I did not have dental insurance and I signed up…read moreand paid for the dental program that they had. This year I signed up to have dental insurance with my health insurance and I scheduled an appointment, when I went in they kindly let me know that they did not carry this dental insurance. They were nice about it and my experience with the dentist on previous appointments was good. However, today, I decided I would like to go back to this dental office and just pay out-of-pocket, so I gave them a call. Halfway through my first sentence, the receptionist rudely cut me off. The conversation went like this; "Hi, I was a patient of yours and I know that you do not carry my insurance but I" She rudely interrupts with "what insurance do you have?" I replied, Ambetter, to which she literally scoffed, repeating "ambetter?! We don't carry Ambetter, that's like Medicaid" with a complete disrespectful and elitist attitude. I said I know you do not, I literally just said that and was trying" she cuts me off again with more attitude and scoffing, by this time I am done and no longer want to even go here. I told her never mind and hung up the phone. I am sure they have caller ID. They should've returned the call and apologized. I'm trying to pay you cash. I'm not looking for handouts. I only have this insurance because my employer does not carry insurance, I don't know why rude people continue to work in customer service, but I'll be taking my services elsewhere.

I needed to be seen by a dentist for my emergency and Dr. Henry and his staff welcomed me within…read morehours of my call and helped assess the situation. The very welcoming, professional and down to earth way of caring of Dr. Anthony Henry and his staff while I was at Northwest Georgia Dentistry was so very refreshing and instilled hope and trust in me. It greatly eased my anxiety in regard of dental procedures. I appreciated it so much that Dr. Henry and his staff took precious time out of their regular schedule to address my emergency and to listen to my concerns and answering the many questions I had. I highly recommend Dr. Henry and his staff. Looking forward in building this patient-doctor relationship. Very thankful

This is a great dental office! This office is a small family owned practice which is what you want…read moreto look for! The staff is great, the dentist is great and I highly recommend them! You have to be careful dealing with dental offices! Many people do not realize that some dental offices are owned by large corporate operating firms. These greedy firms pressure the dental offices they own to overbook themselves which greatly diminishes the quality of services. This also causes the dental offices managed by them to push unnecessary treatments on patients which drain patient wallets and in some cases cause awful side effects. The great news is that there is none of those shenanigans at Hurricane Creek Dental! The dentist there is an honest man with an honest staff!

I had such a pleasant first experience at this office that I immediately started booking…read moreappointments my kids to come and see Dr Graham, Victoria and Brooke for cleaning/exam. From the moment you walk into the bright fresh office, you feel welcomed by Tiffany. Heated massage chairs, and an offer of a warm neck pillow to help you relax. They are just getting started here in this office but the staff has been here in the community for many years. Incredibly honest assessments (they don't just automatically suggest the most expensive course of treatment), lots of X-rays and information to help you understand your situation and options. Up front pricing for treatment plans that you can take home and review at your own pace.