Dr. Henderson took very good care of me after a tooth on my partial came off recently. He sent it…read moreto the lab right away and I got it back the next day. He also did some adjusting on my teeth that made it fit and look much better than it did. I love this dentist and was so happy to find him so quickly after we moved here 3 years ago. Yay for Dr. Henderson!!!

I felt very comfortable with my visit I typically have fear of dentist . I didn't this time Dr…read moreHenderson and his beautiful kind staff were amazing. Found my new Dentist

Do not go to this dental office they're going to rip you off you pay when you're there and then…read morethey'll bill you triple afterwards this is the second time this has happened to me it want happen a 3rd time hope this helps someone

Third time I've been here for teeth pretty much destroyed by radioactive iodine cancer surgery…read more Everyone is so nice and so professional. They take their explaining procedures and options, but are swift when executing procedures. I completely recommend Chattanooga Dental Care and Dr. Hernandez.

Best dentist office and practice in Chattanooga. The entire staff at Smiles of Chattanooga and Dr…read more Gallien have been so professional, kind, and empathetic throughout the entire process of my dental procedure and did an absolutely wonderful job. I cannot thank them enough!!

The best dental care office! The staff and service is top notch. I have never had a bad experience…read morehere. You will receive the best care and office experience. I have to drive a few more miles to get to them, since I moved, but it is well worth it. I would like to personally thank Amy for always doing a great job. She is very informative and tells what I need to work on. I know that Amy goes the extra mile in making sure I am taken care of and that I fully understand what hygiene method is best for me. Awesome work Amy! Thank you Smiles of Chattanooga for being consistently professional at all times. The Best!!! Sharon

I went for a checkup and it seemed to go fine. However, when my insurance had an internal issue and…read moredid not immediately pay, the Ellis Dental office pressured me to pay them directly. When my insurance finally paid, they REFUSED TO REFUND me the amount I paid and retained a portion of the funds. It also took many email follow-ups in the first place to get some of my money back as they were not inclined to reply to me at all. PLEASE STAY AWAY TO AVOID BEING RIPPED OFF!

They are the worst. Dr. Ellis's wife, who works at the front desk, is so unbelievably scattered…read more She cannot keep appointments straight and is VERY defensive. Dr. Ellis -- Nice enough, but totally screwed up on a procedure he performed on me and REFUSED to be accountable. I ended up with $2000 of physical therapy so that I could open my mouth more than a few ml after he injected novocaine into a muscle in my jaw. THEN he shared personal information about me on my Google review and I had to go to the Dept of Health and Human Services to file a complaint re: HIPPA violations. He was found at fault, for the record. Nice doesn't cut it. DO NOT RISK YOUR HEALTH GOING TO THIS CLOWN SHOW/

Dr Rodriguez and staff are great! After experiencing issues with my previous dentist I took a…read morechance and went with ERFamily Dental. While going to a dentist is not fun, they were exceptional from the first scheduling through all the procedures I had. Friendly, helpful, caring. Above and beyond in their service to me as a patient. I had multiple crowns, extraction, cleaning, etc and very happy with the results. I have to say they are the best dental office I have had to date.

Pushed a patient in so I decided to asked about how long does It Take to get a new patient…read moreappointment, I ask the receptionist 3, 4 times and never got a response to my question instead keep asking me about the lady I dropped off when I explained what I was looking for 3/4 Times and then she tries to say she couldn't helped me too once I walked out and I was standing in her face asking for help in the beginning

My family started going to True Dental when our dentist, Dr. Thompson, joined the group. We…read morenoticed that service started to slip after they moved to their new office on Gunbarrel Rd. The last three visits my husband and I have had, we've been called back 25-30 minutes past our scheduled appointment time. It's frustrating to arrive 10-15 minutes early, then see everyone that arrived after you called back before you are. As many times as they call, e-mail, and text with appoinment reminders, I expect them to honor my time and be prompt as well. But most frustrating is the lack of communication of Dr. Thompson's departure. I visited him in September, with a follow up the next week. I was surprised that a different dentist performed the procedure. When I asked, I was only told that Dr. Thompson was no. longer with True Dental. My husband called before his visit a few months later asking who his denist would be, but was only told the practice had several dentists. He didn't find out who his dentist was until he was in the room. There has never been any formal communcation about the change. We are looking for another dentist with a smaller office that provides more personal service and values their patients.

The veneer on my front tooth broke less than 3 weeks from my son's wedding. When I went in 4 days…read morebefore the wedding to have the permanent veneer applied, it didn't match my other teeth. Dr.Stanford wanted to make sure "I loved it", finding a way to change the tint to match that same day. Thanks to the True Dental team, I do love my smile.

Went in for my semi-annual exam and everything went well as expected…read more Jana did a fantastic job with my appointment and there was no pain.

This Dentistry has had many bad reviews but they had someone removed them, TRUST ME Mark is not a 4…read morestar dentist, RUN THE OTHER WAY!!!! Mark McComie likes to commit insurance fraud, he charge me for fillings on my #8 & #9 tooth when all he did was actually polish my teeth when I first came to him. Then he filed claims with my insurance company saying he filled my #8 tooth when all he did was throw desensitizer on my tooth because he overfiled my #8 tooth when he was in the process of filling my #7 tooth. And when he filed it down too much he made it sensitive (I didn't know was as sensitive until the numbing wore off) I verified this with his assistant while I was there that day because I felt it. So I took pictures of it when I got to my car and also when I got home so that I can have evidence to prove to Mark that he actually did file over on my #8 tooth But when I came to him with this information after a couple of weeks he tried to claim he didn't do it and that he runs and "HONEST COMPANY" and then he said he would fix it, well he quickly threw some desensitizer on it very sloppy, it took him less than a minute but in the process of polishing my tooth he chipped my #8 but I didn't know he did it until about a week later. When I felt it I thought it was just excess agent left on the tooth, but what makes him so horrible is he knew he did it and didn't tell me. You have to be a real horrible dentist to know you damaged someone teeth and not say anything, unless you purposely damaged that person's tooth. I don't know if he's a racist or he don't care how he treats people. Your not a good Dentist if you have to deleted all negative reviews on Google to make yourself look good. We all need to report this scam artist to get him shut down.

Dr Perry is the best. as someone who has never enjoyed going to the dentist, all the staff make me…read morefeel at ease. I would never trust anyone else with my dental care.

They were a great dentist office initially until I needed a major procedure. So, having many…read moresignificant dental issues throughout my life I ALWAYS ask for an insurance preauthorization, meaning the dentist office confirms benefits with the insurance company prior to starting any work to avoid any surprises. I was told we did this, I signed the estimate (told it was an insurance preauthorization) and we did the work. Six months later I received another large bill for the work, on top of the nearly $1,000 deductible I paid at the outset. It turns out the dentist DID NOT get a preauthorization for the work and I am now stuck with the excess bill. They did say "sorry" and said they would note that in the future we would always get pre-authorization for major work (too little, too late especially when I was told they did this), but, unfortunately, I am on the hook for the full short amount since it was only an estimate. Estimate I understand, big mistake caused by cutting corners at your customers expense, I will not accept. So now I am in for around $1,200 out of a $1,900 procedure. To be honest, I most likely would have shopped the procedure around other local dentist, delayed the work, or sought an alternative since $1,200 is not a small chunk of change. However the biggest problem now is that I no longer trust the dentist to do what they promise they will do and I can no longer trust them to be honest rather than cut corners at their customers expense. Unfortunately for them, I hold honesty and integrity to be some of the most important factors in dealing with a business, especially anything medical/dental since they are extremely important to my health and well-being, and wallet! In addition, while on the phone with the insurance company to dispute their underfunded insurance payment, I had to eat crow and apologize (for claiming they were committing fraud for stating they would cover said portion and then short paying) when they informed me that they never received a preauthorization and their portion was in line with our insurance policy. I was admittedly short and terse with them since I truly believed I had a preauthorization. That was a 45 minute, back and forth waste of time, where the poor agent was subjected to me accusing them of pre-authorizing a procedure they would never cover in the first place (at least to the extent the dentist said they would). BEWARE WHEN CHOOSING THIS DENTIST AS THEY MAY NOT DO WHAT THEY SAY THEY WILL DO!