Do not go to this dental office they're going to rip you off you pay when you're there and then…read morethey'll bill you triple afterwards this is the second time this has happened to me it want happen a 3rd time hope this helps someone

Third time I've been here for teeth pretty much destroyed by radioactive iodine cancer surgery…read more Everyone is so nice and so professional. They take their explaining procedures and options, but are swift when executing procedures. I completely recommend Chattanooga Dental Care and Dr. Hernandez.

Allie at Hixon Dental Group made my day today. She installed my 4 implants today and she is a super…read moreperson. I was so affraid to go to the dentist and did not go for 19 years. The whole staff is great. They make you feel like part of the family. Thank you Allie and Dr.Lenz.

I had my 1st visit with HDG today. The hygienist, dentist, and front desk were all great. Very…read morepleased!

My family started going to True Dental when our dentist, Dr. Thompson, joined the group. We…read morenoticed that service started to slip after they moved to their new office on Gunbarrel Rd. The last three visits my husband and I have had, we've been called back 25-30 minutes past our scheduled appointment time. It's frustrating to arrive 10-15 minutes early, then see everyone that arrived after you called back before you are. As many times as they call, e-mail, and text with appoinment reminders, I expect them to honor my time and be prompt as well. But most frustrating is the lack of communication of Dr. Thompson's departure. I visited him in September, with a follow up the next week. I was surprised that a different dentist performed the procedure. When I asked, I was only told that Dr. Thompson was no. longer with True Dental. My husband called before his visit a few months later asking who his denist would be, but was only told the practice had several dentists. He didn't find out who his dentist was until he was in the room. There has never been any formal communcation about the change. We are looking for another dentist with a smaller office that provides more personal service and values their patients.

The veneer on my front tooth broke less than 3 weeks from my son's wedding. When I went in 4 days…read morebefore the wedding to have the permanent veneer applied, it didn't match my other teeth. Dr.Stanford wanted to make sure "I loved it", finding a way to change the tint to match that same day. Thanks to the True Dental team, I do love my smile.

The entire staff are beyond great. Very personable, professional, and made me feel at ease at my…read moreappointment. Could not ask for any better dermatology treatment. Thank you Dr. Cleery and the entire staff! And Brie, you were awesome!

In one sentence, priding one in being a family dentistry does not look like this. Felt like a…read morebusiness that cared more about the money and keeping you there then working with you to get a satisfying and valuable solution. When I went in it was not busy and not once did the Dentist ask how my day was or anything about me. This Suprised me coming from my previous dentist and being related to dentists that say making a connection is the first thing you want to do with your customer to show you care. Instead I was told there was no other option even though I've had the same repairs done through using gel instead of injections. Which injections are more expensive then the alternative. Instead of giving options they gave the option and said I could leave and go back to the dentist I had before. Not only was it the environment but it my tooth that got fixed had to have an extension which they chose a shade of yellow instead of white. Now I am stuck with a paper two shades darker extension. The assistants and coordinators made up for it with the environment and atmosphere they created however. The main dentist felt like what we call in the business world an "energy vampire". These people suck the energy out of every situation. I do not see how this could be called a family dentistry with these things happening.

1. My wife had a procedure on July, 16th of 2024. She complained immediately that the nitrous…read moreoxide was not flowing. She was more or less ignored, but kept telling the assistant. The dentist came in immediately and painfully injected her, as planned, with a second anesthetic, and started his procedure. The assistant then agreed that the nitrous oxide was off. On July 17th (the next day), after discussion with the office manager, since they would not let me talk to the denist, she agreed not charge me for the gas. I asked for a bill, which was sent to me. That bill showed a $495 credit. 2. Regarding that credit, my wife was told on the day of the procedure that we would receive a check for the difference. Although I expected a charge card credit, we did not receive a check or a charge card credit. I called on August 20th, 2024 to inquire about the refund. I was told it would be sent "within 30 days from today". Since this was now som 35 days after the procedure and a complete billing cycle, I want everyone to know that they will not issue ANY refund until you call them. 3. Nothing was a pleasant experience, whereas our regular dentist has a pleasant comforting demeanor through his entire office. Poor "bedside" and poor atmosphere.

My son had oral surgery done yesterday here. It was a complete disaster. First he woke up during…read morethe procedure, probably due to the fact they took no information about him prior to putting him under!!! They didn't weigh him ask him any questions. Then they had nothing to give him for the excruciating pain he was in. On top of all that, he was explained on how to replace gauze in mouth on way to car in parking lot. Would not recommend this place to anyone.

East Brainerd Dentistry is exactly what my wife and I were looking for when we were looking for a…read morenew dental practice. Our Dental Hygienist, Mollie, is thorough, and a real joy to be around. Our Dentist, Sarah Brown DDS, is friendly and knowledgeable. Each visit at East Brainerd Dentistry, makes us realize we made the right decision in choosing the practice for our dental care. If you're looking for a new dental care home, look no further than East Brainerd Dentistry.

I was a patient of this organization for 20 years. The minute I retired and got on Medicaid they…read moredropped me. i guess this would not allow them to keep their home in the gated community or their second house. Before that I really enjoyed my time with them

Best dentist office and practice in Chattanooga. The entire staff at Smiles of Chattanooga and Dr…read more Gallien have been so professional, kind, and empathetic throughout the entire process of my dental procedure and did an absolutely wonderful job. I cannot thank them enough!!

The best dental care office! The staff and service is top notch. I have never had a bad experience…read morehere. You will receive the best care and office experience. I have to drive a few more miles to get to them, since I moved, but it is well worth it. I would like to personally thank Amy for always doing a great job. She is very informative and tells what I need to work on. I know that Amy goes the extra mile in making sure I am taken care of and that I fully understand what hygiene method is best for me. Awesome work Amy! Thank you Smiles of Chattanooga for being consistently professional at all times. The Best!!! Sharon

Went in for my semi-annual exam and everything went well as expected…read more Jana did a fantastic job with my appointment and there was no pain.

This Dentistry has had many bad reviews but they had someone removed them, TRUST ME Mark is not a 4…read morestar dentist, RUN THE OTHER WAY!!!! Mark McComie likes to commit insurance fraud, he charge me for fillings on my #8 & #9 tooth when all he did was actually polish my teeth when I first came to him. Then he filed claims with my insurance company saying he filled my #8 tooth when all he did was throw desensitizer on my tooth because he overfiled my #8 tooth when he was in the process of filling my #7 tooth. And when he filed it down too much he made it sensitive (I didn't know was as sensitive until the numbing wore off) I verified this with his assistant while I was there that day because I felt it. So I took pictures of it when I got to my car and also when I got home so that I can have evidence to prove to Mark that he actually did file over on my #8 tooth But when I came to him with this information after a couple of weeks he tried to claim he didn't do it and that he runs and "HONEST COMPANY" and then he said he would fix it, well he quickly threw some desensitizer on it very sloppy, it took him less than a minute but in the process of polishing my tooth he chipped my #8 but I didn't know he did it until about a week later. When I felt it I thought it was just excess agent left on the tooth, but what makes him so horrible is he knew he did it and didn't tell me. You have to be a real horrible dentist to know you damaged someone teeth and not say anything, unless you purposely damaged that person's tooth. I don't know if he's a racist or he don't care how he treats people. Your not a good Dentist if you have to deleted all negative reviews on Google to make yourself look good. We all need to report this scam artist to get him shut down.