Dr. Egan and the entire staff are so amazing. My family and I have experienced nothing less than…read more"the best care" with Premier Family Dental. Example, Hygienist go beyond just cleaning. They share additional ways to improve your overall care and specific areas to work on in the future. Lol, it feels like homework but it is so welcome. It shows they care about each patient, not just during the visit but for the overall long term of your dental care. I don't believe there can ever be a "perfect 10" for a rating in anything since there is always somewhere to improve. But Dr. Egan, her staff and office are the closest to a "perfect 10" my family and I have ever experienced. I highly recommend to everyone and their family.

I had an amazing experience at premier family dental. I have gone to other dentists in the past who…read morehave made me feel as if I wasn't a person but just another appointment. Premier fit me in very last minute, asked me about my previous experience with dentistry and made me feel very comfortable and valuable. They took care of my needs and went above and beyond! Thank you Premier family dental!

Charge for service I did not get taken forever to get refund now. I see a charge on there for a…read morecrown that they said it was covered by my insurance but now they say would not pay it so crown that they would be covered by insurance

I went here to have a fill done I came in at the end (April 28) for my consultation, where then…read morecame May 8th for the initial fill, 4 fills total on my right side top and bottom, super sweet service! when the fill was done i was really really numb so when i went to bite down or anything i couldn't tell my bite was uneven no worries, that night once the numbing wore off i realized that my bite was uneven and called to have them fix it, scheduled another appointment (may 15) to have them shave it down keep in mind can't eat on the right side, still without sensitivity and discomfort they shaved it down was like ok maybe better left and couple weeks still can't eat properly without it hurting, or discomfort, I was told that it would take 6 months for this to heal?! a fill? I then scheduled another appointment (June 20th) to go back and get it looked at, and went back again (June 27th) to get it shaved down by Dr Conner, which she said the previous times the shave was not correct, I left after she did it and still to this day 9/4/25 i cannot eat on my right side, i thought maybe just bruising or needs to heal, but i can't even drink or eat anything cold soft or hard on my right side :( and there charging me $240 and want me to pay. I've been back and forth with my insurance, my insurance told me to submit a corrective claim and ask Northpoint for that info and they said they can't and refuse to help so please if you want a fill don't come here.

I've used Dr Erin for about 3 years now and have always had an excellent experience. All of the…read morestaff have been friendly and kind and are asking if my experience could be better. Which is something I truly appreciate because I've have some childhood scars from my dentist growing up. While I still experience anxiety, it's nowhere near as bad due to the care that is taken to make me feel at ease. Dr Gallien also attended to me on a day that Dr Erin was out of the office and he was very pleasant and appreciated his care. After leaving for my cleaning I get my little baggy every time with toothbrush, floss and a gift and that's always appreciated to have some extra dental travel equipment. My day job requires me to be going all day so I typically have an early morning appointment (7AM!) which is convenient to be able to get going for the day. Overall, very satisfied with my experience and will continue to recommend.

The best dental care office! The staff and service is top notch. I have never had a bad experience…read morehere. You will receive the best care and office experience. I have to drive a few more miles to get to them, since I moved, but it is well worth it. I would like to personally thank Amy for always doing a great job. She is very informative and tells what I need to work on. I know that Amy goes the extra mile in making sure I am taken care of and that I fully understand what hygiene method is best for me. Awesome work Amy! Thank you Smiles of Chattanooga for being consistently professional at all times. The Best!!! Sharon

I love the staff and doctors at Castle Dental. Dr Edwards is…read morejust wonderful. I like his honest and conservative approach. He his restorative treatment to last 10 years or more. The hygienist takes plenty of time to answer any questions. The front staff and office manager are so welcoming. They really care about making you feel right at home. The prices are very fair. I trust Castle. I have been to other Dental Offices that go over needed treatments. Castle does what is necessary. They are not out to line their wallets.

Dr. Edwards is the best dentist ever. Best team- Best…read moredental care - Best office experiences. Dr. Edward's and everyone there made me feel comfortable and explained everything. They are excellent. I trust them.

Dr. Moretta was the finest dentist I ever visited. It was not just that he did great work that has…read morelasted three years (so far), it was mainly his attitude and communication skills that I appreciated. He genuinely took his time, with me, explained my options clearly, and made the care as painless as possible. I am not an easy patient either :) Thank you so much. Eric Griffith

I have dealt with increasingly bad teeth due to no dental insurance for years and was incredibly…read moreembarrassed of my smile. My self esteem plummeted and it kept me from smiling and attending many social situations. When I came in to see Dr. Wentz, I was immediately put at ease. I did not feel like I was looked down on and he didn't even scold me like previous dentists have. He assured me that I would be able to smile again soon and today, my miracle happened. The weight of embarrassment was immediately lifted when I saw my new beautiful smile. The dentists and staff and Big Ridge Dental are so incredibly nice and professional. Thank you to each and every one of you. I have enclosed a before and after. Here's to the first day of the rest of my life!

Love the experience each time I go! Lauren, my hygienist, is gentle and mindful of any discomfort…read more She checks in and adjusts, but gets the job done quickly and efficiently. Also, how many other offices will make you a fantastic iced coffee for your bday? (Thanks, Leeza!). Finally, Doctors Randall and Julien are caring care providers.

Everyone on the staff is amazing! The front desk, every tech, the schedulers, the insurance…read morespecialists, and of course the dentists, Joe and Ken, go above and beyond to ensure that each patient is treated like an old family friend! My entire family has seen Dr Ken Randall for years, we even changed insurances to ensure they would still be in network! Recommend them to anyone and everyone!

Went in for my semi-annual exam and everything went well as expected…read more Jana did a fantastic job with my appointment and there was no pain.

This Dentistry has had many bad reviews but they had someone removed them, TRUST ME Mark is not a 4…read morestar dentist, RUN THE OTHER WAY!!!! Mark McComie likes to commit insurance fraud, he charge me for fillings on my #8 & #9 tooth when all he did was actually polish my teeth when I first came to him. Then he filed claims with my insurance company saying he filled my #8 tooth when all he did was throw desensitizer on my tooth because he overfiled my #8 tooth when he was in the process of filling my #7 tooth. And when he filed it down too much he made it sensitive (I didn't know was as sensitive until the numbing wore off) I verified this with his assistant while I was there that day because I felt it. So I took pictures of it when I got to my car and also when I got home so that I can have evidence to prove to Mark that he actually did file over on my #8 tooth But when I came to him with this information after a couple of weeks he tried to claim he didn't do it and that he runs and "HONEST COMPANY" and then he said he would fix it, well he quickly threw some desensitizer on it very sloppy, it took him less than a minute but in the process of polishing my tooth he chipped my #8 but I didn't know he did it until about a week later. When I felt it I thought it was just excess agent left on the tooth, but what makes him so horrible is he knew he did it and didn't tell me. You have to be a real horrible dentist to know you damaged someone teeth and not say anything, unless you purposely damaged that person's tooth. I don't know if he's a racist or he don't care how he treats people. Your not a good Dentist if you have to deleted all negative reviews on Google to make yourself look good. We all need to report this scam artist to get him shut down.

Let me preface this review by saying something that is incredibly difficult for me to admit:…read more I am terrified of the dentist. As an adult, I have spent years paying the price for something I didn't understand as a child. I have experienced excruciating tooth pain, abscesses, broken and severely decayed teeth, and years of anxiety surrounding dental care. And unfortunately, my fear became its own vicious cycle. The worse my teeth became, the more afraid I was to seek help. The more I tried to take care of them, sometimes the more painful it became. There is a tremendous amount of shame that can come with having bad teeth. I have carried that shame for years. So when I walked into a dental office, I wasn't just walking in as a patient with a bad tooth. I was walking in carrying years of fear, embarrassment, pain, and memories of not knowing how to take care of myself. On Thursday, July 31, 2026, I was eating a handful of sunflower kernels when one became lodged in one of my severely damaged wisdom teeth. The pain was so intense that my husband rushed me to the emergency room. We were able to get an emergency dental appointment scheduled for Monday, August 3. I was terrified. I mean shaking-in-my-boots, heart-pounding, trying-to-convince-myself-not-to-run-out-the-door terrified. I expected to be judged. I expected someone to look at my teeth and make me feel ashamed. I expected to hear the things I've spent years telling myself: "You should have taken better care of your teeth." "Why did you let it get this bad?" "You should have come in sooner." Instead... I was treated like a human being. From the moment I arrived, I was treated with dignity, patience, respect, and compassion. The hygienist was absolutely incredible. She was gentle, understanding, patient, and reassuring. She never made me feel embarrassed about my teeth. She never made me feel like I was a bad person because I was afraid. For the first time in a very long time, I felt safe in a dental chair. And that may sound like a small thing to someone who isn't afraid of the dentist. To me, it was enormous. I later had my tooth extracted, and the dentist was equally wonderful. Professional, kind, patient, compassionate, and genuinely caring. But what they gave me that day was more than dental treatment. They gave me a reason to believe I can finally face something I've been afraid of for most of my adult life. They didn't erase the years of dental problems I have struggled with. They did something almost as important. They helped remove some of the fear and shame surrounding them. I know I have a long road ahead of me with my dental health. I know there are things that need to be fixed, and I know that rebuilding my oral health won't happen overnight. But for the first time, I'm not looking at that road with nothing but fear. I'm looking at it thinking: Maybe I can do this. Maybe I can finally take care of the part of myself I was never taught how to care for. Maybe I don't have to be ashamed anymore. And maybe, just maybe, going to the dentist doesn't have to be terrifying. To the hygienist and dentist who cared for me that day: thank you. You may have simply been doing your jobs, but to me, you did something much bigger. You treated a scared woman with compassion when she desperately needed it. You didn't make me feel broken. You made me feel worth helping. For that, I will be forever grateful. If you're someone who is embarrassed about your teeth, afraid of the dentist, or has avoided dental care because you're terrified of being judged, please don't let that fear keep you from getting help. I almost did. My experience at Aspen Dental reminded me that there are people in the dental profession who understand that sometimes the patient sitting in their chair isn't just dealing with a toothache. They're dealing with a lifetime of fear. And sometimes, compassion is the first step toward healing. Aspen Dental, you have earned my trust. A+++ from one very nervous, very grateful, and very relieved patient. Aspen Dental #hixsontennessee #dentalcareinhixsontennessee #thankyouAspen#drkiannasimmons @drkiannasimmons

Unacceptable Scheduling Practices and Disregard for Patients' Time…read more My experience with Aspen Dental has been extremely disappointing. After two appointments were canceled, I was contacted again today and asked to move my 3:00 PM appointment to 4:00 PM. I had already arranged my afternoon around this appointment and had a prior commitment to deliver a meal to someone who is ill. I should not be expected to repeatedly rearrange my schedule because Aspen Dental cannot manage its own. What makes this particularly frustrating is that Aspen Dental advertises that it accepts walk-in patients, yet apparently struggles to honor appointments scheduled well in advance. If a practice can accommodate walk-ins, it should be able to prioritize and respect existing appointments. I understand that unforeseen circumstances occasionally arise. However, repeated cancellations and last-minute scheduling changes are not isolated inconveniences. They reflect a serious problem with scheduling reliability and consideration for patients. Patients' time is as valuable as the practice's. Reliable scheduling, clear communication, and basic professionalism are not unreasonable expectations. They are fundamental responsibilities of any healthcare provider. Aspen Dental needs to address these scheduling practices rather than continually placing the burden of its scheduling problems on patients. This level of service is unacceptable.

Very honest and very skilled! After Aspen had told me I needed a root canal and crown, I wanted a…read moresecond opinion, so I tried Northgate. I went ahead and had a cleaning and new x-ray as it had been more than 6 months. They are a little behind the times on technology, still using the scrapers instead of the more pleasant (or less unpleasant) water jets. But the dental hygienist was very skilled with it. Then she took the X-rays. Soon, Dr. Sims came in to discuss the Xrays. Rather than just telling me "you need this, you need that", he brought them up on the TV screen and went over every detail with me. I hadn't mentioned Aspen to him. When he got to that tooth, he showed me the cavity, and explained that there was no abscess. If it get it filled before it gets much deeper, I won't need a root canal. That saved me at least $1,500. He also found a large chip on the other side of my mouth, and recommended a filling. I got them both filled the next day. Dr. Sims put in the fillings and did an excellent job. It's never fun, of course, but he handled it as well as he could. They had me as numbed up as possible without putting me to sleep. One of them I didn't feel at all when he was drilling. The other side he told me was at a "nerve cluster" and to let him know if it hurts. I felt it some, but was able to get through it. The filling operation was a success! I'm happy and will definitely return! I wish I could give it 4.5 starts. Due to the old fashioned scrapers, I can't justify a perfect score, but that is my only complaint.

Dr Sims has always been thorough and professional. He saw me after hours for an emergency with a…read morebroken molar. He fixed it nicely with no pain. I have referred many of my family and friends to him and they have nothing great things to say about this establishment. Always look forward to talking to them as they always treat me like family. God bless you Dr. Sims and your staff!

Dr. Chamberlain has the best chair side manner. I was in and out in no time! Staff was extremely…read morefriendly!

Love Dr. Chamberlain. Quick. Thorough. And caring. Need to give props to my hygienist, Kim, as…read morewell. She is a walking encyclopedia on dentistry and makes me laugh the entire time I am there--no, she isn't hitting me with the nitrous oxide, but just her wicked humor. :)