Pinstack was really fun today! way better than Main Event. Has a great rope course bumper car rink…read moreand laser tag room/place along with rock climbing. ( it was always a long line and kids liked to hog to rope course so no one could get on it took 45 minutes to get on for 15 minute's )Games were fun but game card was a tiny bit expensive. Only down side was the food. I was waiting for a shake or so called a "stacked shake" never got it because they kept telling me to come back. at first it was 10 then 30-45 waited still wasn't ready and they put a note at the register to wait 30-45 and left it for a good 2 hours. I saw them making shakes so I went to get one then the said they were out. Not worth the time at all. Other than that it was a great time at Pinstack!

Today, Mr. Robert Rizz reached out to me personally with a genuine phone call, which I truly…read moreappreciated. This changed my overall impression of the experience, and I'm willing to come back and give it another try. As a business owner myself, I understand that things can happen. What matters is how it's handled, and I appreciate the effort Mr. Rizz made to make things right.

We celebrated a Friendsgiving at PINSTACK and chose to rent a VIP bowling lane, which worked out…read moreperfectly for our group. The added privacy and dedicated server were well worth the extra cost. The food was excellent, and we were having such a great time that I didn't even get a chance to take photos. We ordered a variety of items, starting with the large pepperoni pizza--easily some of the best pepperoni pizza I've had. We also tried a smaller vegetable pizza; the crust on that one was a bit thicker than I prefer, but it still had great flavor. I opted for the blue cheese burger, which was absolutely delicious, and the fries were outstanding. My strawberry lemonade was a bit on the sweet side, but still enjoyable, and everyone really liked their beer on tap. One minor inconvenience was trying to load money onto a game card. The kiosk was out of cards, and I wasn't aware that I needed to go to the bowling desk. I waited about 15 minutes at the front for assistance before learning this, so just a heads-up--if you run into any issues, head straight to the bowling desk. Overall, we had a fantastic time playing games and enjoying the atmosphere. We'll definitely be back.

I'm extremely disappointed with my experience at Pinstack…read more I planned my wife's birthday here for a Tuesday and had 10 people coming, only to find out they were closed for a private corporate event. The biggest issue? There was absolutely no notice on the website. Nothing. No banner, no alert, no heads-up when checking hours. That's not a small oversight--that's a major failure in communication. When people are planning events, especially something as important as a birthday, they rely on accurate information online. When I asked about it, I was told "corporate controls that." That's honestly not a good excuse. If corporate has control, then corporate should also be responsible enough to ensure closures like this are clearly communicated to customers. This isn't complicated--it's basic customer service. Because of this, I had to scramble last minute to find another place for my wife's birthday, which completely changed the experience we had planned. Pinstack markets itself as a fun, organized entertainment venue--but this situation felt unprofessional and careless. You can't run a business like this and expect customers to just accept it. At the very least, update your website or post alerts when you're closed for private events. It's the bare minimum.

UPDATE FROM MY INITIAL REVIEW:…read more I recently attended a tournament at this bowling alley and, unfortunately, my experience was disappointing. I brought a concern to the staff regarding the integrity of the tournament. While I did receive a response after messaging privately, it was dismissive and unnecessarily rude. I was told that my concern was unfounded and even that I had not approached table attendants--something that is untrue as I did approach them. I do not have concrete proof beyond what was openly admitted and bragged about by others, but the way my concern was handled left me with little confidence in the fairness or professionalism of this establishment. Beyond the tournament itself, my overall impression of the facility was not positive. Concessions were overpriced, the menu was difficult to read due to constant blinking, and staff at the counter were rushed and curt when taking orders. However, after experiencing their customer service privately with an issue and as displayed in the owner's comments below any review less than perfect on Google, the rudeness I was greeted with is no surprise. Further displaying the lack of professionalism. Given the number of tournaments this alley hosts, I regret that my experience left me with concerns about both organization and customer service. For bowlers and families seeking a fair, welcoming, and professional tournament environment, there are other options in San Antonio that are more reliable.

Not a bad bowling location. They have plenty of lanes, but if you're in a bowling league get there…read moreearly to find parking or you'll be across the street. The food prices are pretty good and they often have drink specials.

Perfect getaway for Grandpa; pay $50 for two games for the kids and retreat to the bar to recharge…read moreyour children batteries. Very clean, comfortable and inviting. State of the art facility!

Bowling balls themselves need a bigger arrangement for finger sizes. Place is loud and not your…read moreaverage bowling alley. More geared towards children.

Overall, this a pretty nice place to get your bowling on! We usually buy the bowling pass during…read morethe summer so everyone in our household can take advantage of the fun and you seriously can't beat that deal (2 games + shoe rental) and also depending on what pass you get, the regular one or the premium one (you get an extra discount for food when you bowl, also everytime you go you get a $5 arcade credit as well!). This location specifically is pretty clean overall, wait staff is a hit or miss, there's usually maybe 3-4 when we go right when they open so we get the space for ourselves until the rush starts coming through at around 2-3. We usually get pretty good service whenever we go overall, we just had only one rare moment with a front check in person about some of the rules that we weren't aware of that changed all of a sudden. I understand that if there's some changes with how things are done, totally ok with that, but there's also a way to explaining it to us as we were accustomed to prior to the bowling alley. Just tell us without having some attitude about it - That's my only rant, otherwise it's a great spot! Parking: plenty shared with a bingo spot.

Family gathered for the holidays decided to try an afternoon of bowling at the place near our…read moreneighborhood. It was easy to make a reservation online, but we were astounded by the $56 person price! We called and spoke to a very friendly, very helpful sales rep who offered several specials to consider. We chose 2 hours of play with shoe rental, unlimited soft drinks and 2 drink tickets per person. Final price was $13/person cheaper than the online booking version. We had a blast! We had two lanes side by side at end of the alley. A friendly server brought menus over, answered any questions we had, and took our order for fun specialty drinks. The drinks served were really good! Also available is a nice selection of food options, but we didn't try anything as we had dinner plans after bowling. It was easy to set up player and team names (Dominators and Gutter Cousins) on the digital scoreboards, then we got the balls rolling! None of us had bowled in a very long time, and our skills varied widely. We laughed and cheered and trash-talked our way through the games. It's loud enough in the place that we could yell and cheer without disturbing anyone. Center table between the lanes held our drinks, and the cushioned bench seats were heavily padded and comfortable. Two hours of play passed quickly! We all had a great time despite the occasional gutter ball! Everyone said they'd forgotten how much fun bowling is. We'll definitely be making plans to come again!

Great bowling alley! It's no frills, not insanely expensive, but with good lanes. Think weekly…read morebowling league, not Bowlero or the Bowl & Barrel at the Rim, which is super fancy and a nice environment but their pins are literally held up by strings and it's not real bowling. We've gone on a Sunday afternoon, it was $15 per hour per lane, and not too crowded. $2 shoe rentals. They have a little cafe with typical bowling alley food- pizza, fried foods, popcorn and have a bar too. Great, friendly service from their staff and when one of our lanes had a dysfunction with the bumpers, they addressed it quickly. Otherwise, no problems with the lane.

Very fun experience. I absolutely love bowling. Some things to consider. Be aware that if you do…read morethe All you can bowl you have to wait sometimes for the league players. Which can take 40min to an hour. Also the food is pricey and rather bland. The ambiance was nice because most of these bowling alleys are modern now and don't have the same charm. Will be back!

I have had many birthday parties and it has been so amazing, the most recent time with Cindi was…read moreamazing. Would come again just to have her. Only came for Cindi ngl love her

Came in recently for an afternoon of corporate team building and passed a great few hours at this…read moreMain Event location. We had a private room to ourselves and after sitting our things down we made the trek to the laser tag course. After a few sweat inducing rounds of competitive laser tag we spent the rest of the afternoon back in our private room enjoying cocktails, lunch, and each other's company. We shared multiple appetizers (all were tasty) and I enjoyed one of their pizzas as my entree before getting diabetes from sharing their ultimate sunday dessert with the rest of my table. Main Event truly has something for everyone - new and classic arcade games, a bowling alley, laser tag, a fully loaded bar, kitchen and more. It's a great location for corporate events, birthday parties, or just killing a few hours being a big kid for the afternoon.

If you haven't been here before, there's nothing particularly special about this place. It's the…read moreNew Braunfels bowling alley -- a longtime staple that's always been around. I used to come here as a kid, and while I understand times have changed, I was shocked at how expensive it's gotten. It cost $70 for two adults and one child to bowl for just one hour. On top of that, the bar drinks were not reasonably priced either -- about $40 for two beers and two well drinks. We came hoping for a fun, affordable family night. While we did have fun bowling, it was nowhere near cheap, and the overall value just wasn't there. Next time, if we feel the need to bowl, we'll probably head over to Santikos, where at least the area and experience feel more worth what you're paying.

Good spot for casual bowling. We came and we were the only group there. I swear this place is only…read morethere to launder money. It's ALWAYS empty. But, they had a couple young teens working the place and they did a great job. Really appreciated their assistance and positivity. We did order some tequila shots from the bar. Not much to review with that- can't really mess up straight tequila shots.

This place was great great service great food was a little long wait but other then that greatread more

As good as it gets on the southeast side for bowling. Our two families went it in on a Saturday…read morenight with no wait time the girls up front were quick to help us out and get us two lanes together we had a great time yes it's probably pricey for bowling but everything is now days. But i have to mention LEE i believe he was managing that night and he was fantastic he helped us through out the night multiple times and forsure made me want to come back to this location often. The upgrades in the building over the last couple of years definitely show as well !