Every once and a blue moon, you can find something nice for a reasonable price. Other times, not so much. There are holes, stains, missing buttons on most of their inventory. The staff seems miserable the entire time. The teenagers always have a smile on their face, but I've seen the number of teens working there decrease dramatically. The employees are treated poorly, not by customers, but by coworkers. The high school aged employees are pushed around by the managers and the people that have worked there for years. One time I was checking out while a younger staff member was talking to an older one (around 30) that has been working there for years. They were the only two staff in the store and the older one started yelling at her saying she wasn't good at paperwork and she shouldn't try to do it anymore. The younger one noticed I was there and told her to stop so she could check me out, but she didn't. She kept talking. The amount of disrespect! As a customer, I was extremely uncomfortable and it tarnished my view of the entire company because I've seen so much disrespect between so many employees. But I can't imagine how uncomfortable and humiliated that girl must've been. I've overheard managers gossiping about their employees to other employees, I've seen the high schoolers being pushed around by management and older staff, I've seen employees being yelled at by customers with no manager intervention at all when it seems to be necessary, and the store has no been maintained well. The floors are disgusting, there's a part of the wall above the dressing room that was completely black by the vent because it was so dusty, and they lose your items. I understand that signing the consignment contract does not make them liable, however, they lost my items before they were priced! This place needs to be shut down. I'm placing a call to corporate and will make other phone calls as necessary. I will also be making a call in regards to the violation of child labor laws. I know for a fact the manager had been scheduling 15 year olds over 17 hours a week and had been scheduling them until 10pm on school nights before they changed their store hours. I am unaware if this is an ongoing issue, but there will be a call placed and action taken. If you haven't shopped here, don't. This store is only here because there was a vacant building across from the movie theater and Kobe and the other businesses wanted to look good. This place deserves 0 stars. read more