We needed to get a pump and inspection quickly in order to meet our closing requirements on a real…read moreestate sale in Nelson County. Cut-Rate was very busy, but fit us in and got the work done (and report provided) in time!! Crew was on time, professional and courteous. I highly recommend these folks!!

Aaron and Lee came out and pumped my septic tank out on Tuesday, and also showed me some things…read morethat needed attention.They were very professional and helpful. They came back out today 12/19/2024 and fixed a place on top and installed a riser . I am very pleased with their work and explaining things.The ladies at the Awsome also.I will having them do some more work soon, after the holidays. Tanks to the h whole team a have a Merry Christmas. Thank y'all , Clark Kidd

Excellent quick service with superb results (for totally clogged kitchen sink) by two A++++++…read moreemployees, Travis and Lee. I can't thank them enough, and the cost was reasonable. I very highly recommend this company!

After calling several businesses with none ready to make an appointment for me with a clogged…read morekitchen sink I felt trapped as I could not function in a kitchen without a useable sink. I was on a "waiting list" with one place when I noticed a Star City Plumbing truck across the street from my house. I went over and spoke with the plumber and he suggested that I call his office (which I did) and the next morning Kevin and Ryan came ready, willing and able to unclog the nasty problem. I am grateful for the prompt and efficient job well done. I will be calling them again when needed.

Our son's septic system (in our rental house) was backed up and and I called Hugill's this morning…read more And now, everything is cleaned out and working! The young man who kept in touch with us was so friendly and helpful. We couldn't be more pleased. We will now use Hugill's for our own home and our rental homes! We felt the price was fair for what they had to do...it was LONG overdue! Thank you to the Hugill's team! Tom and Teresa Rosemeier

The young men who came to do a septic inspection dug the entire pipeline up and tore the yard up…read more See pics. That is how they left the yard. They could have put a camera through the line instead. They also did not clean up the mess or put grass seed down. When I called I was told the they were insulted that I wanted a refund. Paid $1500 and then had to have another company come out and do it right. The second company only charged $500. Do not use this team for a septic inspection when selling a house. They wanted to come back and charge me $3000 more to "fix" a pipe that had no problems.

Had David Ellis do a Septic Pump out for us today. We have used him for 10 years here at the lake…read more He first checks to see if the Septic needs to be pumped if not just gives a receipt that shows was checked and not needed for Franklin County. If it needs to be pumped he will make sure that there is nothing left in the tank and everything is back as it should be. It takes awhile to get an appointment but well worth the wait....

From the owner: We offer complete septic tank cleaning service. We're also a great resource for all your plumbing…read moreneeds. We serve all of Franklin County and the surrounding areas. We are certified as a Board of Waterworks & Wastewater on-site sewage systems professional & operator. Call us today for more information.

Spoke twice to the owner about coming out to a property in Roanoke. Both times he said he would…read moreshow up to do the work after it rained. Both times he never showed, never called. If you want to waste your time, this is the company that will do that for you.

This company. I don't know much about other than they do not use cameras. I am replacing my…read moreoriginal review because the original owners that hired this company were willing to go half with my brother on the septic issues we had originally.

Came on short notice fixed my tank pumped it very courteous and hard working. I would recommend…read morethem to everyone I know.

I was looking for a company to come and clean my septic area. They did a wonderful job very…read moreprofessional. I would not hesitate to recommend sinks. I will use them again in the future. I recommend you use them too.

Not only did they respond quickly but they found a way to save our septic system, saving us…read morethousands of dollars. Kudos to the Sink brothers!

Great communication and service. It's been a while since we had our tank pumped and were surprised…read moreby the price. Certainly much higher than what we paid in 2018 but, like everything else, everything has increased in price. The price was worth it. LAST - I'm confused. I made an appointment with Alpha Septic Service and today got a receipt saying Superior Septic Service. Even Justin's comment here under Alpha starts out with "Superior Septic Service...". Just a question about company names...Are the two names for the same company? Would just like clarification. Still - great service and really great guys. Highly recommend!

First let me say I'm new to the septic tank sewage system. I was out in the back yard finishing…read moresome chores when I got a nose full of some sewage coming from one of the two tanks in the ground. I saw that the concrete cap was leaking fluids which is obviously not what should be happening. The very next morning I called the first septic service company on my list which was Alpha Septic. I spoke with Nathan and he said he could be at my home within a few hours. He showed up as he said he would, and within 24 hours of my call, It was back to normal with a new pump, a replaced cracked pvc pipe, and a complete pump out of my septic tank. This is a family run professional company. Nathan and Justin are prompt, professional, and reasonably priced. There is no reason for me to use anyone else for septic issues. Alpha Septic service is the company to call for honest and reliable work at a very reasonable price. Thank you Nathan and Justin!