Four years ago we bought all our appliancess-Subzero,Wolf,Cove, a Kohler sink, faucet. Every…read moresingle appliance is broken and parts unusable, the sink is stained and uncleanable and today the spray part of the sink faucet quit working and I'm furious!! There is no repairman in the area and of course the showroom can't help you. DONOT BUY THESE PRODUCTS!! Read reviews. These appliances are not what you think they are.

My husband and I came in the showroom last week. We let the receptionist know we were shopping for…read morea complete primary baths worth of fixtures and that we needed some help. She told us that someone would soon be with us and to begin looking. Despite being the only customers in the showroom and 5 employees seated at desks throughout (not one of whom even looked up to greet us) no one ever approached us to help in the 15 minutes we waited. As we left, a women ran and opened the door offering to help us. It was too late at that point after we were tacitly ignored for nearly 20 minutes. A waste of time for us. We will not return and have found another business in town who helped us find exactly what we need. They understand customer service. Ferguson most certainly does not. Wish I could give zero stars as they gave zero effort to helping us.

They were very accommodating in spite of the issues Covid has presented. The estimator was very…read moreprecise and offered good ideas to make good economical choices to make our dollars go farther. The electrician who came to our house was very thorough and we were very happy the work that was done!

We have used them many times. Major and minor issues. When our business was shut down for an…read moreelectrical issue they came as fast as they could. An exceptional company that we are happy to have a business relationship with.

WOW WOW WOW TEN STARS PLUS!!! How do I begin...?? These people are AMAZING to do business with and…read morewith professionalism & welcoming energy plus to get YOU the service as a paying customer you deserve!! AND NO I do NOT work for them, nor am I related to anyone there that I am aware of!! :))) As of yesterday the "cake was baked and decorated beautifully!" "DLER ANWAR, technician extraordinaire" came with a smile ready to let me see & hear the whole house generator operate!! ANDDDDD after my conversation with TAMMIE at their office it tells me they are the guide for the technicians in the field as they ALL WORK AS A GREAT TEAM!!!These folks do a fabulous job for a fair price! WHEN you are ready and need help give them a call....YOU will NOT be disappointed!!!

Review and details of an installation of my whole house generator by Bob Garrett Services that took…read more9 weeks to complete On June 18, 2025, I hired Bob Garrett Services LLC for what I expected to be a straightforward Generac generator installation. Instead, the project spiraled into a deeply frustrating and prolonged nine-week ordeal, plagued by operational failures and a pervasive lack of attention to detail. I'm sharing this factual account to help others make an informed decision about hiring this company for a whole house generator home installation. The very first day set a concerning precedent. The crew accidentally severed a clearly marked fiber optic line. After they left, I discovered the newly poured concrete pad was installed below ground level, creating a flood risk. James Harmeling, the Power Operations Manager, was notified, and an additional cement block was eventually added. I also noticed numerous large oil stains and damaged asphalt on my less than three-year-old driveway. Both James and General Manager Mike Burroughs were notified, and I was informed Bob Garrett Services was now under new management. On July 16, a more serious issue came to light. A Blossman Gas Company technician came to fill the propane tank and perform a mandatory safety inspection. He informed me that the gas lines were not installed to the manufacturer's specifications, which would void the Generac warranty. The technician also couldn't find the required anode bag, a crucial anti-corrosion component. The inspection immediately failed. A supervisor was sent out to dig for the missing anode bag, couldn't find it, and installed a new one. The gas lines were then redone to comply with the warranty specifications. Two days later, on July 18, the Franklin County inspector failed the propane tank inspection a second time because he couldn't "lay eyes on the anode bag" because Garrett Services had prematurely backfilled. Blossman Gas was called out again, and using an air testing method, discovered a leak in the gas line. Management was informed. On July 19, Thomas (supervisor) came to the house to locate the anode bag, couldn't find it, and installed a new one. After pictures were submitted to the inspector, the propane tank inspection finally passed on July 20. On July 22, Blossman Gas performed and passed its final safety inspection. I had hoped this was the end of the issues. Then on July 26, a break in my sewer line occurred. Mike Burroughs was informed, and I learned for the first time that the sewer line had been damaged during the installation. For approximately 3 days, my family was left without the ability to use any water requiring sewer drainage. While hotel accommodations were offered, we were unable to accept. On July 28, Davis Plumbing, a highly reputable local company, was hired to fix the break. Their assessment was deeply unsettling: the sewer line was likely struck by the mini excavator during Bob Garrett Services' installation and then improperly repaired using an electrical conduit. Davis Plumbing noted that the dirt from the leak was contaminated and needed to be removed, with the repaired pipe properly supported and backfilled. Davis Plumbing completed the repair correctly by 5:00 p.m. that day. Fifteen days later, after heavy rainfall, the contaminated dirt began to slide onto the newly repaired pipe. After another call to management, I was informed they were still trying to find a contractor to handle the removal. I suggested WZ Digs, a company with a proven track record, and they were finally contracted. On August 12, WZ Digs performed a superior job of removing the contaminated soil, replacing it, and backfilling the area before planting grass. The final inspection on August 21 offered a perfect microcosm of the entire experience. A crucial loose bolt was discovered. Four bolts are required for proper stabilization, but only three had been installed. It was a final reminder of the consistent lack of attention to detail that defined the entire project. The one bright spot in this final phase was a technician named Collin, who had an impeccable work ethic and was extremely patient and kind. Collin installed the fourth bolt, finally bringing this nine-week-long installation to a close. While Bob Garrett Services LLC eventually corrected all the issues and provided a discount, the peace of mind I sought was never achieved. My anxiety about the quality of this installation remains. I am fortunate the improperly patched sewer line broke during installation, but I'm left with a constant sense of unease, worrying about what costly, hidden problems may still exist. An analogy would be an airbag improperly installed and then repaired by the same company would work when you need it most. I harbor no ill feelings toward the company, but I feel it is necessary to highlight the deeply concerning operational practices I encountered for the sake of consumer awareness.

The plumbing team of David and Taj, who hooked up a gas line from my gas meter to gas logs in my…read morefireplace, and the responsiveness of Chris in the office at Corell Electrical were nothing but excellent! They were incredibly approachable and timely. David and Taj worked with me to ensure the piping was installed exactly as I wanted and needed. They did an excellent job and cleaned up well after themselves. They were very conscientious about checking their work, particularly for leaks. They even brought dog treats for my dogs on the second day they came! Corell Electrical was recommended to me, and I absolutely recommend them to you!

Don't allow David to do work for you. He brings his RC car to the jobsite to play with. He will…read moretake all the copper from the job he works on as well. I also noted liquor bottles in his work truck.

Talked to Eric in the service department. He was very helpful and spent time with me on the phone…read more He is personable along with his knowledge of small engine repair. I highly recommend him.

I receive in mail regularly sale brochures and coupons for Nortern Tools. I have gone several times…read moreto buy an item on sale and I have yet to find in stock. I have ask clerks if the items is somewhere else in the store but The answer is we're out of the item or we didn't receive the sale item. It looks to me like with the cost of the brochures and mailing they would try to have in the store what they have on sale or maybe they use the mailings as a way of getting you in the store. I am going there less and less.