We came here November 2023 to purchase a beginner ATV for our now 5 yr old. I wasn't sure where to start looking as my husband could not be present & Thomas guided the process and made it smooth even gave us a military discount. We also got the helmet from here. Fast forward to now June 2024 & the ATV had a charging issue. No questions asked Thomas told us just bring it in. Kyle was in store to help us the day we arrived and he admitted he wasn't very handy but reassured us repair guy would be in this wkend and could repair. My husband was able to come along this time & Kyle was able to hand him the replacement part & my husband repair in store. Super convenient to not drive back up from Elsinore. Kyle then checked to make sure the ATV was good to go and hooked it up to a charger to check it out. He also made sure we knew to come back if we had any more concerns or issues. I'm so glad we made the buy with these guys! Thank you! read more

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Titan 250 EFI I was scammed , warranty never covered anything on the bike ! I'm so upset , the bike blew a front brake line , odemeter had electrical issues , handle bar grip plugs came out , the bike stalls at red lights , the bikes clutch slips ! this bike is a lemon and he refused to refund me , then 10 months in ownership the motorcycle blows an engine !!!! I haven't heard from him since December I've reached out to him for over 5 months and he says he will take care of it and never does , claims it's under warranty and not a single part has been replaced , he said warranty only applies if I pay 90$ an hour at his shop only ! very scandalous behavior , I got hung up on my a African male with a heavy accent claiming to be in charge ? Thomas led me on for months for nothing ! if anyone has gone through a situation like this let me know I would like to team up for a civil suite this place has treated my time and myself with nothing by lies and disrespect and has cost my thousands and I now have a motorcycle that is not operatable ! dont be fooled by the 5 star reviews as I was when I first found out about this shop in Norco , all the bikes come from china and the parts are so horribly made it's almost as if its designed to fail ! read more

Turbo Powersports - Motorcycle Dealers Near Me - Orange, California

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TurboMotorsports (Thomas Spiers) is extremely incompetent and does not provide appropriate documentation for road legal bikes, such as title and plates. He is extremely difficult to deal with, is a very poor communicator, and grossly inept. The NAXEON community is very frustrated as he's the local supplier for this bike. Even NAXEON is frustrated with his inability to follow through with the appropriate documents that new owners need to properly own their bikes. I purchased a demo NAXEON from him, he made a 5 minute transaction take over 2 hours because he's so very inefficient and disrespectful. This demo bike proceeded to have broken parts, was not properly serviced, and never worked properly so NAXEON replaced this bike 2 months later. I NEVeR received the paper work for the demo bike. my replacement bike arrived on May 9th, as of June 27th, I have not received license plates, registration or the title! When I left a negative review, Thomas threatened to sue me for slander!!! This is the type of guy you'd be dealing with!! You should at no cost, deal with this company, you will regret as many on the Facebook NAXEON group will also share with you... we're all in the same boat and extremely frustrated! Please take note of Thomas communication... it's broken, insensible, and manic. His repose to me calling him out for not providing proper documentation, was to not buy a demo bike... this is how this man's mind works!?!? It's bizarre behavior. read more

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Terrible experience! Still fighting to get my title! I ordered a Naxeon motorcycle from Naxeon but unfortunately, they decided to use Turbo Powersports to be their United States distributor. I purchased the bike on March 1st and paid in full. It is now the end of July and I still do not have legal ownership of the bike due to not receiving my title. Each time I contact Turbo Powersports it is another excuse. "The titles were coming but they put the wrong address." "The titles were reissued but then got intercepted before we received them." The titles were coming but Sacramento forgot to put our suite number on the address." Now all I get is, "It is Sacramentos fault not ours." I called the office in Sacramento and they have no record of my bike. They said titles are sent within two weeks. I am tired of getting lied to and I just want my title!! Six months is ridiculous. Multiple Naxeon owners are experiencing this same issue. Beware of this "dealership." read more

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Apollo RFN I did this deal over the phone from Nevada. He addressed all of my concerns and sent me reassuring paperwork and pictures. When I came down to pick it up, he was very gracious and ended up being a seamless transaction. I am very happy with the service. read more

Turbo Powersports - Motorcycle Dealers Near Me - Orange, California

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warning!!! warning!!!! warning!!! do not do business with these people. i placed a order then had to cancel it. along with that i had financed it with bread pay which i highly adivise you not to do. i specifically told turbo power sports to cancel the order and i specifically told bread pay also. now bread pay is trying to receive a payment from me with no merchandise. if anyone dont believe me you are more than welcome to contact me at bagsofleisure@gmail.com and i can give you further info. i approached this situation with kindness in being fair. and these people are trying to run a fradulent purchase read more

THE WORST! They have closed the OC office, your warranty is a lie. Probably need to sue to get some satisfaction. Horrible service, big, big mistake. You can quote me. Randy read more

I ordered my BMS Heritage scooter online in March 2022. I had it delivered to my house. It came super quick, paperwork followed shortly. I had a small issue with paperwork, but the Thomas, the owner, and Jason, from the Orange County branch, solved it quickly and seamlessly. It actually ended up working out better for me. They are great folks with amazing products. Thank you Thomas and the rest of the Turbo Powersports team. read more

Found these folks online. Their product options look really good as well as their pricing. Their website is pretty detailed and great picture presentations. Good youtube videos as well. I was really excited about getting a buggy for the family and I, and looking forward to getting something from TurboPowersports. Unfortunately, I don't believe I was wanted as a customer. It was nearly a three week process with minimal to no contact or replies back from Turbo. It all ended with a text from Turbo simply saying "...goodbye." I understand my credit was the not the best; but they surely treated me like that. This was of course after trying they finance options. I was already approved with a financial institution and made that known to them but I didn't get a request to get in contact with my lender. As a customer if I have to be the one initiating every part of the deal, that basically says it all. Nevertheless, I gave the benefit of the doubt, and proceeded to hopefully make something happen. After weeks of coordinating everything... I finally get notified on a phone call from TURBO they had good and bad news. Good news: I was good to go. Bad news: I needed to wait another 2 months because now they were out of inventory. But, there was 1 available vehicle. I decided to take the only available vehicle; it looks really good on pictures. Turbo and I agreed I would show up the next day, sign paperwork and load up on my truck. Next day: I take the day off of work, called Turbo when it was time, to let them I was on my way. The rep that answered the phone said she would have them call me back. Not even 5 minutes later, same rep called me and said that I can go sign, but now have to wait another week for the vehicle, no explanation why. At that point I informed her that I just needed to cancel the whole thing. She of course seemed ok with my decision. I emailed my point of contact, since I have given them so much personal information, I just needed to know that there was nothing needed to end the process. Of course, no response. I also texted and finally, hours later I received the response: "yes, goodbye". No phone call or effort to try and retain a customer that basically did all the work to make this deal happen. I Sure wish I knew where things went wrong. I was never even encouraged to go visit their store, never asked how they can help, never asked how I heard of them, never asked how they can help with my concerns. Maybe my name discouraged them... IDK. Anyway, just my experience. I'm sure they will deny it all, but the proof is in all my email threads texts and calls. Hope others have better experiences. They do have great prices. read more

Made my second purchase from Turbo PowerSports. I come back to these guys because I had a very great experience with my first purchase. Love these guys and their patience in explaining every question I have! read more

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This company 100% tried to bait and switch me the trike I was looking at was at a amazing price and they told me out the door it would be 3500 then after that they told me well now we will have to charge you taxes and licensing then after all that they then told me that the bike was not new and it was used with over 1k miles on it and if I wanted it new I'm going to have to pay 5500 and to top it off they tell me it's red and not the color I want and was getting the price quote for.......look at all the one stars for this company don't give them your money let them dry up and blow away.......and there managers would not call me back they didn't have the balls they let there phone receptionist call me back and I feel bad for that lady I hope she can find a better job somewhere else read more

1/31/20 I purchased Q6 150cc ICEBEAR PST150-17 trike online Turbo PowerSports on Batavia in Orange, CA. I paid $2,316.63 for a fully assembled, functional, and delivered trike. 2/3/20 I received a call from Thomas Spears informing me that ICEBEAR TRIKE was ILLEGAL for sale in California. Thomas threatened to retain my money as he had a NO RETURN policy. He said he had another trike for sale. I was terrified to lose my money, therefore, I succumbed to his threats. In my opinion, Thomas is an excellent manipulator.  2/6/20 Thomas texted me at 8:50pm!  (AFTER hours) to notify me that delivery of the trike was scheduled for the next day at 11am! I pleaded with him to change the delivery time as it conflicted with my work schedule. He suggested 2/9/20 at 7am, which also conflicted with my work schedule. He refused to offer another delivery time. I had to take a day off to be there. I suffered loss of wages.  2/07/20-trike delivered. Thomas Spears via phone demanded ALL DMV forms to be filled out by himself as too many customers make mistakes on these forms. Motor Vehicle Delivery and Inspection Form & Warranty is a fraudulent document as the set up date is WRONG, the model name is WRONG, the date of purchase is WRONG, and the set up completed by: is WRONG as Kevin was the person who went over this form with me. The trike was delivered with NO gas. I had to go to my local gas station to purchase gas then pour inside the trike. NO copy was provided to me. No CONTRACT WAS PROVIDED. Tire pressure was NEVER inspected. I NEVER TEST DROVE THE TRIKE, ETC, ETC,. Trike was returned to seller as I received a LEMON. Broke down within a few miles. To this day, spears has the defective trike and my MONEY! He lacks effective communication skills and does not appreciate his customers. Do yourself a favor...buy somewhere else... Trike received was saber cat 200cc. Total paid was $3500.00. He has both!!! read more

Turbo Powersports - This is the trike I originally agree to purchase - Motorcycle Dealers Near Me - Orange, California

I bought my son a 125 Apollo dirt bikes from Thomas and it was the worst experience I ever had and iv bought a number of bikes but right off the bat Thomas came off to be a really fake sales man he sold me a messed up bike and said he would send me parts not to mention he told me this the first day I bought it as soon as I got it and now he never calls me back but when u rip hard working people off karma comes back to you. My son is heart broken that the bike I just got him only a couple weeks ago doesn't run DO NOT BUY ANYTHING HERE ITSA RIP Off!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I purchased an electric bike from them online, and paid an extra $300.00 for assembly and delivery. I had to drive 9 miles to a truck stop to get the bike. I noticed a hole in the throttle handle and the left side mirror was broken! I tried to drive this electric moped home and along the way the bike kept stalling and stopping which being on the road is EXTREMELY dangerous to say the least!!! Once I got my "New Electric Moped" home I then noticed several marks/scratches on the "NEW" Bike. I contacted customer service right away but didn't get ahold of anyone as it was a Sunday. Then on Monday I was able to talk to someone who said they will send replacement parts, which they did do, however trying to remove and replace the "Throttle" handle is not as simple as changing a non-throttle handle. I explained to customer service that paying for a $2,200.00 electric moped that was supposed to be "BRAND NEW" and delivered to my house fully assembled was not what happened! I also explained that I would like a full refund because the electric moped was NOT new but arrived damaged and defective! I told them I would even take a FULL replacement bike that was "Brand New" and delivered to my home which was what I paid for in the first place! But all they told me was "ALL SALES FINAL, NO REFUNDS". I realize that all retail shops have different policies and rules, however when you receive a damage/defective item, you would think they would be more than WILLING to help make the situation right! This was NOT the case, they did not refund me anything nor sent me a new bike that was not damaged/defective! So their solution to "AMAZING" customer service is to do nothing and hopes the problem just goes away! I do appreciate them sending new parts to replace the damaged parts, but this does not fix the stalling issues with the bike, and it does not fix the nicks/scratches on the bike, or that I had to drive to a truck stop 9 miles away to pick up my bike, when I paid EXTRA to get it delivered to my home address! BUYER-BE-WARE!!! $2,200.00 is not an inexpensive purchase, so MAKE SURE you know WHO you are dealing with BEFORE you make your purchase!!! read more

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Nice guy to work with but shitty ass bikes. At least the one I bought for my son for Christmas was. Just the latest of problems, his back breaks stopped working as he was riding last night and Almost caused an injury. Bike came with a dud battery, he wanted to charge me for another. Lol. Spent $80 for a good battery.. The alternator went out, had to fix that. (He lied about sending part thru mail) The screws I had to tighten after 2days cause it was vibrating really bad when he hit the gas. It leaks oil. Just a horribly built bike for a kid, unsafe as hell. Bike hasn't been rode for more than 30 hours. Paid $1500 & less than 4 months I'm putting more money for mechanical work for brakes now. In the market for another bike and I'll be talking my money else where read more

I got my trike and I rode everything's good .. had to wait a while cause of COVID but I got it .. thanks again Thomas read more

Turbo Powersports - My black 03 MC on 24 oneblades and my 2020 Tryke to match .. - Motorcycle Dealers Near Me - Orange, California

Dont buy anything from these people i bought a bike from them nothing but problems. Thomas is nothing but a lair supose to have a warrenty dont honor them. Stay far away this company bike will arrive damaged . They have very sneaky policys for shipping a d cancellation. read more

If I could give a zero star I would. I've called about twenty times since Dec 23rd and have written two emails through their website and not a single reply. They did answer once and I was told I would be called back once they looked into the matter further. It has been three weeks since then. I paid for my scooter to be registered at the DMV through turbo Powersports and when I went to the DMV they had no VIN number associated to my vehicle. All I wanted was a refund for the 100 dollars I paid for them to register my vehicle or actually do it and keep the money: no response no call back nothing in the mail. This place is not only disrespectful but also will cause anyone who purchases a vehicle legal trouble as driving an unregistered vehicle is a crime. I wish I never came to this place. I waisted my money and time. I hope y'all go out of business with your shady ass. read more

Thomas was great! Met me on Saturday to help me get a scooter. Very knowledgeable and friendly service. His hands on approach to teaching me, a customer new to scooters, was really appreciated. read more

If I would be able to give this place zero stars I would this place is horrible customer service the item I bought from here does not work they always say they will fix it they never fix it we haven't been able to use the go kart now they don't answer us and they won't fix it and we bought warranty for it read more

These guys charged me $360.00 in fees when the whole bike costs $650.00 rude response from their representative too. Never buy from this place! read more

If your looking for a atv, this is one of the best places to go. Super affordable, great costumer service, and very helpful. I went to buy a atv for my daughter and I was in and out in last then 20 minutes. Definitely will be coming back. I also want to thank Talo the mechanic for putting in overtime and assembling the atv for my daughter. Thank you. read more

What can I say, they flood Craigslist with duplicate ads, and then once you buy the bike...it falls apart after 2 miles, i mean 2 MILES? Cmon. Run and dont spend a dime here read more

looking for 2 quads for my sons for Christmas. After an experience I would call simply "TRYING TO RIP MY HEAD OFF ON PRICE" the day before at a place in Temecula " WHERE I WONT NAME AS THEY DON'T DESERVE TO BE MENTIONED" where I told that owner I'm driving out from 2 hours out as well as I'm in sales I want a straight answer. Nothing I was told was the case when I arrived well enough on those guys who are a joke. I called the next day turbo power sports and spoke to owner Thomas. He was AWESOME I sent him pictures of what I wanted and he gave me a very great price on them. When I arrived not only was everything ready for me also everything we spoke about over the phone WAS TRUE! They also helped me loaded them into my truck as well as gave me a great deal on some gear. THIS IS YOUR ONE STOP SHOP. Thomas and his staff was great and I would recommend them as well as use them again!! Thank u read more