Jeff was great! He responded to my inquiry for a tuning right away. He is friendly and sociable,…read moreand very professional. Spent 2 hours on my Steinway baby grand, and made it sound fantastic. He's been in the piano business all his life, so I really trust him. I would definitely hire Jeff again!

Jeff was extremely communicative, thorough and professional. Within a week I scheduled a tuning for…read moremy 1996 Yamaha C3 grand piano that had been sitting in my garage for 3 years. Can't remember the last time it was tuned and when I tell you she plays so beautifully ... I probably played it for 2 hours straight after he finished. Jeff charged a reasonable fee and he was done in about 2 hours. Highly recommend!

Piano moving and storage. Took great care in moving and storing our piano. Nice people.read more

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

I'm so happy with the repair Arvin did on my KAWAI piano!…read more The fallboard was accidentally damaged and a piece of the black polyester finish, about 1/3 of the size of a fingernail, was completely chipped off. Since the piano has a beautiful high-gloss black finish, I was really worried that even after repairing it, I would still be able to see where the damage had been. My piano tuner recommended Arvin to me, and I'm very glad he did. Arvin did an amazing job! When I got the fallboard back, I honestly couldn't even find the spot that had been repaired. The color and shine match perfectly, and it looks just like the original finish. You can really tell Arvin knows what he's doing. His workmanship and attention to detail are excellent. I'm very happy with the result and would definitely recommend him to anyone who needs piano finish repair or restoration.

I put a request out on Yelp the morning of a party, broken string, piano nobody could play. Ramin…read morewas one of the first to respond, got me on the schedule same day, worked around my timeline without hesitation, and had the whole thing sorted with hours to spare. The communication was excellent throughout. He kept me updated while he was en route and again as the work progressed, so I was never left guessing whether we'd make it. The string replacement and tuning were both first-rate, and Ramin took the time to explain what he was doing and why, which I appreciated more than I expected to. Genuinely nice guy, easy to talk to, and clearly knows his craft inside and out. He even showed up with some homemade snacks his wife had made, which was a lovely touch and says a lot about the kind of people you're dealing with here. If you need a piano tuner, especially under pressure, you're in good hands with Ramin. Highly recommend.

Tommy did a great job on cleaning and tuning my piano since it hadn't been done in years. Now it…read moresounds great!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

Richard was great, very knowledgeable and always give updates, I am very happy with the tuning he…read moreprovided. His price is very reasonable for the work and time he spent. Thanks

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Quick to respond to a quote after I described the piano I was given in the 1970s…read more Was clean with repair materials and explained everything as he went along. He did not try to sell me an expensive "restring" which I was concerned I would need. I will use Daniel again in a year or 2 as needed. ------ I updated from 4 to 5 stars as he is very attentive to his rating and is willing to fix anything I still have concerns with. Excellent customer service.

Daniel did a great job of repairing and tuning my piano. He ven made some suggestions about how I…read morecould make it sound better in my space.

Susanna at San Ramon Piano was fantastic from day one. She took the time to really listen to what…read morewe needed and helped us choose the right Kawai digital piano without any pressure. She was thoughtful, super patient, and genuinely kid-friendly throughout the whole process--and she also worked with us to get a great price. We liked the experience (and the store) so much that we ended up starting lessons here too. We've now been coming weekly for a couple of months, and Susanna has been amazing with our 3-year-old. She's patient, encouraging, and great at keeping lessons engaging for such a young kid. Highly recommend both for buying a piano and for lessons.

I was interested in purchasing the Kawai ES120 but wanted to compare it to the ES920. This store…read morecame up nearest to me in a google search, they answered my phone call immediately and in minutes i was in their store trying out their electric keyboards. I was helped by a tall young salesman named Chris (i think) who was knowledgeable about the keyboards letting me know the differences between them. I appreciated not feeling rushed or hustled and was given however much time I needed. He answered all my questions well and politely. I had inquired to another store about their keyboards but they never got back to me so I placed an order with San Ramon Piano instead through their website when I got home. They were prompt and I had immediate customer service helping me out. Within a week my keyboard arrived as they said (and they offered to let me borrow another ES120 till it arrived!) The delivery men were professional, friendly and set it all up for me. It looks perfect in my home and all my expectations were met. Definitely pleased with San Ramon piano!

Great service and easy to schedule and work with. Quality service and very professional. Recommend.read more

Robert did a great job tuning my acoustic Kimball piano, which I had in my family for over 50…read moreyears. We are the first owners; hence, we wanted to keep it going, and Robert got my Kimball up to specifications and fixed my squeaky sustain pedal. I will be a repeat customer. - Great Price - Professional Service - Great Warranty - Great Communication - On-time Scheduling

Good communication from start to finish. We paid exactly what was quoted to us - no gimmicks. Very…read moreprofessional, knowledgeable, friendly and efficient service. They even provided us extra storage blankets for our piano as we have to store it in our garage for a moment. I had originally contacted another moving service that quoted me three times the price.

Although I have not used them (still deciding on purchasing a piano). I do recommend them. They…read morehave been very responsive and patient with my husband and myself. They have responded to every email and patient with all of our questions. They have given us, what I believe, fair quotes for moving pianos that we have considered purchasing (used of course).

My piano which had not been tuned since 2002, was tuned perfectly over a series of two visits…read more James Frederickson was the expert who tuned my piano. He also shared some tips about cleaning piano keys and keeping the piano in tune. The fee was reasonable, too. I unconditionally recommend Denzil's Piano Service.

Thorough piano tuning and great service! I've used them 4 or 5 times over the years. I've never had…read morea problem.