Jeff was great! He responded to my inquiry for a tuning right away. He is friendly and sociable,…read moreand very professional. Spent 2 hours on my Steinway baby grand, and made it sound fantastic. He's been in the piano business all his life, so I really trust him. I would definitely hire Jeff again!

Jeff was extremely communicative, thorough and professional. Within a week I scheduled a tuning for…read moremy 1996 Yamaha C3 grand piano that had been sitting in my garage for 3 years. Can't remember the last time it was tuned and when I tell you she plays so beautifully ... I probably played it for 2 hours straight after he finished. Jeff charged a reasonable fee and he was done in about 2 hours. Highly recommend!

I'm so happy with the repair Arvin did on my KAWAI piano!…read more The fallboard was accidentally damaged and a piece of the black polyester finish, about 1/3 of the size of a fingernail, was completely chipped off. Since the piano has a beautiful high-gloss black finish, I was really worried that even after repairing it, I would still be able to see where the damage had been. My piano tuner recommended Arvin to me, and I'm very glad he did. Arvin did an amazing job! When I got the fallboard back, I honestly couldn't even find the spot that had been repaired. The color and shine match perfectly, and it looks just like the original finish. You can really tell Arvin knows what he's doing. His workmanship and attention to detail are excellent. I'm very happy with the result and would definitely recommend him to anyone who needs piano finish repair or restoration.

I put a request out on Yelp the morning of a party, broken string, piano nobody could play. Ramin…read morewas one of the first to respond, got me on the schedule same day, worked around my timeline without hesitation, and had the whole thing sorted with hours to spare. The communication was excellent throughout. He kept me updated while he was en route and again as the work progressed, so I was never left guessing whether we'd make it. The string replacement and tuning were both first-rate, and Ramin took the time to explain what he was doing and why, which I appreciated more than I expected to. Genuinely nice guy, easy to talk to, and clearly knows his craft inside and out. He even showed up with some homemade snacks his wife had made, which was a lovely touch and says a lot about the kind of people you're dealing with here. If you need a piano tuner, especially under pressure, you're in good hands with Ramin. Highly recommend.

Good communication. Punctual. Performed the work as requested and provided suggestions to improve…read morethe piano's environment. Overall, wonderful experience.

What a kind and meticulous professional. He advised me on the purchase of a piano, encouraged me to…read morebargain and I got an incredible deal. He then came by my house to assess the piano because he "knew I was excited" and arrived punctually two weeks later to tune and voice her. I am grateful to have found him.

Paul came this last Wednesday to tune our 80 year old baby grand piano…read more Despite some construction work that was going on, Paul pushed through and took the time to not only tune our instrument, but he also spent some extra care and repaired a key that was no longer functioning properly. He took the time to speak with us after on how to properly care for the piano between the tune ups, and we couldn't be happier with his service.

Paul Larudee is the very Best.. He's got my 100% endorsement. As a pianist and teacher, I must have…read morecomplete confidence in whom maintains my Steinway grand. And Paul has earned my trust re: his ability to tune, voice and repair my piano when needed. I have referred Paul as well to my students and they are very pleased with his work. https://arioso7.wordpress.com/2026/01/18/a-piano-technician-to-treasure/

Tommy did a great job on cleaning and tuning my piano since it hadn't been done in years. Now it…read moresounds great!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

Quick to respond to a quote after I described the piano I was given in the 1970s…read more Was clean with repair materials and explained everything as he went along. He did not try to sell me an expensive "restring" which I was concerned I would need. I will use Daniel again in a year or 2 as needed. ------ I updated from 4 to 5 stars as he is very attentive to his rating and is willing to fix anything I still have concerns with. Excellent customer service.

Daniel did a great job of repairing and tuning my piano. He ven made some suggestions about how I…read morecould make it sound better in my space.

Susanna at San Ramon Piano was fantastic from day one. She took the time to really listen to what…read morewe needed and helped us choose the right Kawai digital piano without any pressure. She was thoughtful, super patient, and genuinely kid-friendly throughout the whole process--and she also worked with us to get a great price. We liked the experience (and the store) so much that we ended up starting lessons here too. We've now been coming weekly for a couple of months, and Susanna has been amazing with our 3-year-old. She's patient, encouraging, and great at keeping lessons engaging for such a young kid. Highly recommend both for buying a piano and for lessons.

I was interested in purchasing the Kawai ES120 but wanted to compare it to the ES920. This store…read morecame up nearest to me in a google search, they answered my phone call immediately and in minutes i was in their store trying out their electric keyboards. I was helped by a tall young salesman named Chris (i think) who was knowledgeable about the keyboards letting me know the differences between them. I appreciated not feeling rushed or hustled and was given however much time I needed. He answered all my questions well and politely. I had inquired to another store about their keyboards but they never got back to me so I placed an order with San Ramon Piano instead through their website when I got home. They were prompt and I had immediate customer service helping me out. Within a week my keyboard arrived as they said (and they offered to let me borrow another ES120 till it arrived!) The delivery men were professional, friendly and set it all up for me. It looks perfect in my home and all my expectations were met. Definitely pleased with San Ramon piano!

Piano moving and storage. Took great care in moving and storing our piano. Nice people.read more

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

My piano which had not been tuned since 2002, was tuned perfectly over a series of two visits…read more James Frederickson was the expert who tuned my piano. He also shared some tips about cleaning piano keys and keeping the piano in tune. The fee was reasonable, too. I unconditionally recommend Denzil's Piano Service.

Thorough piano tuning and great service! I've used them 4 or 5 times over the years. I've never had…read morea problem.

This is a music destination, the likes of which are really rare these days. The people that work…read morehere are enthusiasts and you can regularly see them working on various instruments in their open shop. They also have a great set of studios for lessons, and a performance space. The only downside is that the teachers are all very busy and booked up and it's hard to find a slot (and there is no centralized booking or online system so you need to ping each teacher separately). This is a wonderful place that should be top of your list for instruments, repairs and lessons.

I met a new friend here. We've been traveling around the same circles for a while but never met…read more She mentioned on FB that she was having her Ukulele tuned up here and we decided to meet. It was my first time in this shop. Wow, what a great little music store. They've got a ton of Ukuleles and other instruments as well. I brought my Ukulele because my E peg was buzzing when I play it. He had my ukulele fixed in less than two minutes and didn't even charge me! Now that's what I call GREAT customer service! I will be returning for my future musical needs. I'm eyeing a banjolele that I spotted while my friend finished up her transaction. I do recommend this shop, they are friendly, give good custom service that you just can't get at the big box music store.