I will be starting this review by saying I have bought 5 Taylor's from this place. Each and every…read moreone of them is unique in styling ,quality and performance. I can honestly say the service knowledge and generous allowance of time I was given by the sales people here have been unmatched by anyone else. You can go to Guitar Center or any other warehouse guitar shop and be treated like cattle by limited information from the sales people there or you can go to a place like this and receive the knowledge and know how from those who really do know about the guitars they're selling. The only fear I have here is I tend to buy another guitar with each visit. Lol However, that's simply because everything they have is good quality with equal value.

Best in the bay !!!! Service with a smile.... And the best showroom for PRS ever ! I don't go…read moreanywhere else !!!

I take my classes there. The teachers there are nice and help me a lot with piano. They also have…read moremusic books that are worth $1 and a few instruments to buy. Best place for taking classes

My kids have been taking lessons here for a couple of years now. The staff is easy to work with and…read moremy children have been learning so much. They both have Emily Rae as their teacher. She's a gem!

We have bought a new Yamaha CVP805 from Ela Fox and we are amazed on her efficiency and service…read more She is super good at giving us recommendations for the pianos and trying her best of finding the best piano matching our needs. She has offered us a great price and even one-day shipping for my piano. The aftersales service are fantastic. We had questions about our piano and she replied immediately. We have not expected that she will answer our question even during the weekends. She is so kind that she uses her own time trying to find the answer to my questions. I would highly recommend that you check out this store and the amazing services.

Bought a Yamaha N1X from Ela a year ago. She was super helpful and it was an easy process. Delivery…read morewas quick. Minor issues with the Yamaha and they recommended a Yamaha tech and everything was fine under warranty. Highly recommend. Thinking about them now because I want an upgrade!

Ms. Shiva is such a great teacher! She is loving, nurturing and ever so patient with all the kids…read more My kids love how she always makes learning the piano so much fun!

From the owner: We are a music school providing Piano, Guitar, and Voice lessons to students from the age of 5 to…read moreadults

Quick to respond to a quote after I described the piano I was given in the 1970s…read more Was clean with repair materials and explained everything as he went along. He did not try to sell me an expensive "restring" which I was concerned I would need. I will use Daniel again in a year or 2 as needed. ------ I updated from 4 to 5 stars as he is very attentive to his rating and is willing to fix anything I still have concerns with. Excellent customer service.

Daniel did a great job of repairing and tuning my piano. He ven made some suggestions about how I…read morecould make it sound better in my space.

My son has now participated in 3 performances and taken bass and guitar lessons for almost an…read moreentire year. His older brother even joined in for the latest show, which was The Blues. I really cannot say enough about the instruction and overall experience - this is THE way for young musicians to progress as players and as members of a music-making team. The instruction is top notch and the performance experiences are incredible opportunities with pro-level support.

I just went to the School of Rock San Ramon concert in Danville. The kids were amazing. So proud of…read morethe talents they've been blessed with. We left when the CHILDREN started introducing the songs politically and the parents likely weren't in agreement (only one person in the packed out audience clapped). That ruined it. This was supposed to be a celebration of San Ramon's kid's achievements. Politics??? Really? Politics weren't what these parents were here for. More importantly politics are not appropriate when the kids are too young to have strong discernment between what their teachers are telling them to say and what they are seeking to understand and cultivate for themselves. Because they're kids and they're getting a cool opportunity to perform, they might even be too intimidated to refuse to say it ...which is straight up exploitation. School of Rock: please don't manipulate our kids that way, stay in your lane. Parents: be advised that you will not be your child's only moral influence when you send them to this music school. They don't just grow talent. They tell them what to believe and you might not agree.

I had an amazing experience purchasing our Hoffman T-128 from here. We worked closely with Mitsuko…read morewho is part of the family that runs this piano store. She was very responsive through email and text and answered all of our questions. We were recommended this place by Opus 1 and came here on a weekday to test out some pianos As we were interested in renting. Mitsuko was incredibly patient with us as we went through each piano and asked many questions. We ended up purchasing the Hoffman and are happy with this purchase and customer service. Mitsuko walked us through the whole process of financing and delivery, she was very transparent. I enjoyed my experience here!

Had nice events at this venue a few times. Owner Mitsuko and her staff were quite warm and helpful.read more

Frank saved my life! For many reasons I have to find another piano technician in the middle of my…read morepiano restoration. And Frank stepped in. It us difficult for any technicians to take over someone else job in the middle in my opinion, but he did. And he did a beautiful job. Very honest on price, very responsive on communication, very precise work. Definitely recommend!

Frank performed a partial restoration on an older Kawai grand I had recently purchased. He did a…read moregreat job of bringing the piano back to life and focusing in on my core needs so the project could stay within my budget constraints. Frank was always proactive in his communication and when the timeline shifted due to a delay in parts availability, he reached out to me with a reasonable expectation for the new completion date and kept to it. I love it when someone with both a true artisan and a total professional. I would recommend his services to others seeking major work on their piano.

I had such a great experience! Thank you for your very last minute help moving my grand piano. I…read morecannot recommend Luis enough for being kind and courteous, perfectly on time, with excellent communication, all at a great price. He went above and beyond checking all the keys when one got stuck, and offered help with my old piano too. 10/10 would hire again, highly recommend. Thank you!!!

We recently moved our piano and used Royal Piano Movers for the job. They gave us a great price…read more Things that could be better: 1. Giving a pickup time in advance without the customer having to reach out specifically requesting it. 2. Our piano front edge was dented because they placed the metal part of the strap there. An easily avoidable mistake.

Jeff was great! He responded to my inquiry for a tuning right away. He is friendly and sociable,…read moreand very professional. Spent 2 hours on my Steinway baby grand, and made it sound fantastic. He's been in the piano business all his life, so I really trust him. I would definitely hire Jeff again!

Jeff was extremely communicative, thorough and professional. Within a week I scheduled a tuning for…read moremy 1996 Yamaha C3 grand piano that had been sitting in my garage for 3 years. Can't remember the last time it was tuned and when I tell you she plays so beautifully ... I probably played it for 2 hours straight after he finished. Jeff charged a reasonable fee and he was done in about 2 hours. Highly recommend!