Thorough piano tuning and great service! I've used them 4 or 5 times over the years. I've never had…read morea problem.

James did a great job! He was prompt, friendly, and did excellent work efficiently. My piano sounds…read moregreat for an upcoming house concert. Highly recommend!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

I highly recommend Jian Min. My daughter used to play piano but hasn't in years. Recently my 6 year…read moreold granddaughter started lessons and I decided to get it tuned. It's been about 20 years! Jian arrived on time, after examining he quoted me a price of $145 for medium level tuning and recommended 6 month retuning. It took him about 1 1/2 hours. He needed bright light and absolute quiet. He even had us turn off the heater. One key was stuck and he fixed that as well. I had looked around- several music teachers do this as a side job and a local person wanted more than double for the same service. If you want dependable, high quality workmanship at a reasonable price this is the place!

Really enjoyed working with McCrea's on my recent piano move. The crew was punctual, professional,…read moreand handled my instrument with great care on both sides. The crew expertly maneuvered obstacles, including a steep wooden staircase and a tricky narrow elevator situation. They made sure the piano was positioned exactly where we wanted it on the receiving end. Overall I had a very positive experience with this company.

Although I have not used them (still deciding on purchasing a piano). I do recommend them. They…read morehave been very responsive and patient with my husband and myself. They have responded to every email and patient with all of our questions. They have given us, what I believe, fair quotes for moving pianos that we have considered purchasing (used of course).

I was incredibly lucky to have Daniel Doty's expert and thoughtful help in appraising my family's…read morebeloved Knabe piano. Scheduling was simple, he arrived promptly, he clearly based his evaluation on an enormous amount of knowledge and experience, he worked efficiently, his help was reasonably priced. Perfect. Furthermore, Daniel generously shared his information about approaches to the actual selling of the instrument. I can't say enough about his consideration in making the recommendations he did. Three generations of my family thank him for the incalculable role Daniel has played in the continuing life of this piano.

What a kind and meticulous professional. He advised me on the purchase of a piano, encouraged me to…read morebargain and I got an incredible deal. He then came by my house to assess the piano because he "knew I was excited" and arrived punctually two weeks later to tune and voice her. I am grateful to have found him.

Robert did a great job tuning my acoustic Kimball piano, which I had in my family for over 50…read moreyears. We are the first owners; hence, we wanted to keep it going, and Robert got my Kimball up to specifications and fixed my squeaky sustain pedal. I will be a repeat customer. - Great Price - Professional Service - Great Warranty - Great Communication - On-time Scheduling

I had a warranty claim for my Kawai CA 49. Vince came and diagnosed the issue and communicated…read morewith Kawai the issue. Vince came out a second time and used pro felt on all 88 keys to fix the issue. Vince was very personable and he was extremely thorough in fixing the issue. If you have an issue with your Kawai or Yamaha piano, I suggest contacting Apollo Piano/ SF piano works. Excellent service and work!

Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Quick response On time…read moreCall ahead of arrival Comparable quotes Friendly staff All the above made our experience great!

Ramin just came and tuned my used upright Yamaha for the second time. My ears aren't good enough to…read morehear perfection or not, but I called Ramin again b/c he was a pleasure! Responsive, punctual, friendly, personable, genuine, and clearly very intelligent, knowledgable and passionate about his work. During this latest tuning, he took plenty of time to explain the piano and its mechanism to my husband, answering all my husband's questions. The piano sounds great and I will continue to call Ramin for my annual tuning!

Ramin showed a real attention to detail. We had moved 2,000 miles a few months ago, and our piano…read moreneeded to be tuned and serviced back into shape. He did such a great job-- honestly it's performing better than it has in years. I'm genuinely itching to play it any chance I can get.

I called they never returned my calls. In fact it was during…read morebusiness hours I'm not sure why they didn't answer the phone. The sustain pedal on my piano is not working it didn't seem like a major thing but I sure would like to have had it fixed

I was very impressed and pleased with Charles and his thoroughness with not one but two pianos. The…read moresecond was a Parlor Grand that had not been played or serviced for decades and required a sensitive touch which he was able to provide. The musicians in my family were very excited about this new addition to our piano family.

After having a local (San Jose) piano service completely flake and not show up for a timed piano…read moremove I contacted a piano store that recommended APM. I spoke with Vidal who immediately provided a reasonable quote and pickup day, time to be determined. As promised Vidal called the delay before the scheduled pickup with a accurate pickup time. Vidal and his crew were prompt and efficient. The transfer was completed quickly, efficiently and without a scratch. I highly recommend APM !

Not small piano scratches and paint damage caused during moves (with my eyes witnessing the…read moredamage). The movers didn't use blankets during moves near the stairs area. When surfacing feedback, the team refused to hear from customer suggestions which further damaging trust. I second some of the recent comments that avoid entrusting this company for professional piano moving. They treat it like regular furniture without professional treatments.

Great company and we scheduled on very short notice. Wonderful price. Very professional.read more

The Consulate General of the Republic of Korea gifted us a beautiful black Yamaha piano in perfect…read morecondition. Since he is moving back to Korea, he hired Encore Piano movers to deliver the piano to our home. Their moving price was $430 and other comparable movers provided an estimate for $600. Since their price was competitively better, the Consulate went with this company. Encore Piano movers texted me that they were 30-40 minutes at 6:58am. I was in the back room breastfeeding babies and my husband was working from home, so we both had our hands full, but we were prepared for their arrival and to let them know where to place the piano. Just looking at the piano from standing in front of it, everything looked perfect. My husband briefly looked around standing up and walking around the piano, and didn't see any damages. He never thought of crouching down to look at the piano closely like an investigator (ie back and bottom corners of the piano). Well, the next day, I had help with the babies and cleaned the piano, and found several scratches and dents (even broken wood in the back upper corner!). One would never see this unless you looked closely. I am livid. I hired professional Yamaha piano cleaners and they can't believe how this perfectly maintained piano arrived to our home with dings and scratches everywhere. My husband and I called the company and texted the same number that had texted us, and no one responded. Extremely disappointed!