Paul Larudee is the very Best.. He's got my 100% endorsement. As a pianist and teacher, I must have…read morecomplete confidence in whom maintains my Steinway grand. And Paul has earned my trust re: his ability to tune, voice and repair my piano when needed. I have referred Paul as well to my students and they are very pleased with his work. https://arioso7.wordpress.com/2026/01/18/a-piano-technician-to-treasure/

Paul was punctual, communicative, honest, and overall a pleasure to deal with. His work made my…read morepiano sound and feel better than ever, and I would be happy to have him service my piano again in the future.

We have bought a new Yamaha CVP805 from Ela Fox and we are amazed on her efficiency and service…read more She is super good at giving us recommendations for the pianos and trying her best of finding the best piano matching our needs. She has offered us a great price and even one-day shipping for my piano. The aftersales service are fantastic. We had questions about our piano and she replied immediately. We have not expected that she will answer our question even during the weekends. She is so kind that she uses her own time trying to find the answer to my questions. I would highly recommend that you check out this store and the amazing services.

Bought a Yamaha N1X from Ela a year ago. She was super helpful and it was an easy process. Delivery…read morewas quick. Minor issues with the Yamaha and they recommended a Yamaha tech and everything was fine under warranty. Highly recommend. Thinking about them now because I want an upgrade!

Really polite and helpful - my piano is really old (100yrs!) so couldn't actually be properly…read moretuned, and I don't really know a lot about the inner workings of pianos, so I was impressed with the explanation of what was going on. He could have charged me for a new string but instead gave me a cheap and easy fix so that we can still enjoy it for as long as we can, until we can afford to get the piano fixed/ buy a new piano. He only charged me for his time which was so kind, and my piano sounds beautiful again because I followed his advice. Definitely recommend!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

Robert came to my house to repair and tune a Baldwin baby grand. He improved the action on some…read moresticky keys, repaired the music shelf guide rail and fine tuned the entire piano. Easy to work with. High level of expertise and affordable. Thanks again Robert!

Bob is a charming guy. He did a nice job tuning the piano. We appreciated his flexibility and the…read moreprice was OK for the service. We are very pleased.

I'm so happy with the repair Arvin did on my KAWAI piano!…read more The fallboard was accidentally damaged and a piece of the black polyester finish, about 1/3 of the size of a fingernail, was completely chipped off. Since the piano has a beautiful high-gloss black finish, I was really worried that even after repairing it, I would still be able to see where the damage had been. My piano tuner recommended Arvin to me, and I'm very glad he did. Arvin did an amazing job! When I got the fallboard back, I honestly couldn't even find the spot that had been repaired. The color and shine match perfectly, and it looks just like the original finish. You can really tell Arvin knows what he's doing. His workmanship and attention to detail are excellent. I'm very happy with the result and would definitely recommend him to anyone who needs piano finish repair or restoration.

I put a request out on Yelp the morning of a party, broken string, piano nobody could play. Ramin…read morewas one of the first to respond, got me on the schedule same day, worked around my timeline without hesitation, and had the whole thing sorted with hours to spare. The communication was excellent throughout. He kept me updated while he was en route and again as the work progressed, so I was never left guessing whether we'd make it. The string replacement and tuning were both first-rate, and Ramin took the time to explain what he was doing and why, which I appreciated more than I expected to. Genuinely nice guy, easy to talk to, and clearly knows his craft inside and out. He even showed up with some homemade snacks his wife had made, which was a lovely touch and says a lot about the kind of people you're dealing with here. If you need a piano tuner, especially under pressure, you're in good hands with Ramin. Highly recommend.

Richard was great, very knowledgeable and always give updates, I am very happy with the tuning he…read moreprovided. His price is very reasonable for the work and time he spent. Thanks

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Really enjoyed working with McCrea's on my recent piano move. The crew was punctual, professional,…read moreand handled my instrument with great care on both sides. The crew expertly maneuvered obstacles, including a steep wooden staircase and a tricky narrow elevator situation. They made sure the piano was positioned exactly where we wanted it on the receiving end. Overall I had a very positive experience with this company.

Although I have not used them (still deciding on purchasing a piano). I do recommend them. They…read morehave been very responsive and patient with my husband and myself. They have responded to every email and patient with all of our questions. They have given us, what I believe, fair quotes for moving pianos that we have considered purchasing (used of course).

Encore Piano Moving assisted me with moving a piano from the East Bay to the North Bay. They were…read moreeasy to work with and accommodated our schedule. They were very careful with our piano. We appreciated their services and their reasonable pricing.

Excellent- I highly recommend them as piano movers. They communicated immediately and clearly…read more Pricing was the best I could find. They gave us a 3 hour window for delivery and arrived within that window. Piano was well cared for and protected.

Great service and easy to schedule and work with. Quality service and very professional. Recommend.read more

Robert did a great job tuning my acoustic Kimball piano, which I had in my family for over 50…read moreyears. We are the first owners; hence, we wanted to keep it going, and Robert got my Kimball up to specifications and fixed my squeaky sustain pedal. I will be a repeat customer. - Great Price - Professional Service - Great Warranty - Great Communication - On-time Scheduling

I have had my tubas repaired and cleaned by Sean and his crew a few times now and I really love his…read morework and completely trust his shop. He modified the my F tuba to reduce the valve throw using a pretty creative solution which worked great. The thing I was most impressed by though is I came in complaining about a sticking valve on a relatively new tuba. This was clearly a manufacturing defect, and I need the value to work well for an upcoming concert. He was there on a weekend when the shop was closed and spent an hour meticulously going over the value to identify the problem and got it working perfectly while I waited for the repair. I highly recommend his shop for brass instrument repairs.

Always excellent service on wind instruments…read moreWe have been here throughout students years in band.