Paul Larudee is the very Best.. He's got my 100% endorsement. As a pianist and teacher, I must have…read morecomplete confidence in whom maintains my Steinway grand. And Paul has earned my trust re: his ability to tune, voice and repair my piano when needed. I have referred Paul as well to my students and they are very pleased with his work. https://arioso7.wordpress.com/2026/01/18/a-piano-technician-to-treasure/

Very nice experience with this business. Friendly service. Responsive, honest, high quality work.read more

We have bought a new Yamaha CVP805 from Ela Fox and we are amazed on her efficiency and service…read more She is super good at giving us recommendations for the pianos and trying her best of finding the best piano matching our needs. She has offered us a great price and even one-day shipping for my piano. The aftersales service are fantastic. We had questions about our piano and she replied immediately. We have not expected that she will answer our question even during the weekends. She is so kind that she uses her own time trying to find the answer to my questions. I would highly recommend that you check out this store and the amazing services.

Bought a Yamaha N1X from Ela a year ago. She was super helpful and it was an easy process. Delivery…read morewas quick. Minor issues with the Yamaha and they recommended a Yamaha tech and everything was fine under warranty. Highly recommend. Thinking about them now because I want an upgrade!

I highly recommend Jian Min. My daughter used to play piano but hasn't in years. Recently my 6 year…read moreold granddaughter started lessons and I decided to get it tuned. It's been about 20 years! Jian arrived on time, after examining he quoted me a price of $145 for medium level tuning and recommended 6 month retuning. It took him about 1 1/2 hours. He needed bright light and absolute quiet. He even had us turn off the heater. One key was stuck and he fixed that as well. I had looked around- several music teachers do this as a side job and a local person wanted more than double for the same service. If you want dependable, high quality workmanship at a reasonable price this is the place!

I'm glad I came across this listing because the name speaks for itself. Not only was it affordable,…read morethe quality of work is way beyond the cost of the service. I bought my upright over 10 yrs ago. It was tuned for the first (and last) time about 9 years ago. I was sort of embarrassed to share that but felt he should know anyway. Jianmin simply said that due to it being so long since its last tuning, he would have to come back for a 2nd tuning to make sure it's going well. I believe his assessment is accurate and trustworthy. After the 2nd tuning session, I will have him come annually. FYI: Jianmin is very quiet, polite, and gets to work right away. He did asked for absolute quiet, which I think would make sense if you want things done right. I like people who are more focused on providing 100% quality work than being focused on small chit-chat.

Bob is a charming guy. He did a nice job tuning the piano. We appreciated his flexibility and the…read moreprice was OK for the service. We are very pleased.

Incredible piano store! Robert has been a tremendous help and extremely impressed with his…read moreknowledge. He has spent a ton of time helping us with our piano search. I highly recommend you shop at this store. 5 out of 5 starts!!

Ramin just came and tuned my used upright Yamaha for the second time. My ears aren't good enough to…read morehear perfection or not, but I called Ramin again b/c he was a pleasure! Responsive, punctual, friendly, personable, genuine, and clearly very intelligent, knowledgable and passionate about his work. During this latest tuning, he took plenty of time to explain the piano and its mechanism to my husband, answering all my husband's questions. The piano sounds great and I will continue to call Ramin for my annual tuning!

Ramin showed a real attention to detail. We had moved 2,000 miles a few months ago, and our piano…read moreneeded to be tuned and serviced back into shape. He did such a great job-- honestly it's performing better than it has in years. I'm genuinely itching to play it any chance I can get.

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Richard is amazing and I would recommend him highly for piano tuning. He was prompt to respond to…read moremy messages and tuned the piano very well. He's very polite and professional.

Really enjoyed working with McCrea's on my recent piano move. The crew was punctual, professional,…read moreand handled my instrument with great care on both sides. The crew expertly maneuvered obstacles, including a steep wooden staircase and a tricky narrow elevator situation. They made sure the piano was positioned exactly where we wanted it on the receiving end. Overall I had a very positive experience with this company.

Although I have not used them (still deciding on purchasing a piano). I do recommend them. They…read morehave been very responsive and patient with my husband and myself. They have responded to every email and patient with all of our questions. They have given us, what I believe, fair quotes for moving pianos that we have considered purchasing (used of course).

Great company and we scheduled on very short notice. Wonderful price. Very professional.read more

The Consulate General of the Republic of Korea gifted us a beautiful black Yamaha piano in perfect…read morecondition. Since he is moving back to Korea, he hired Encore Piano movers to deliver the piano to our home. Their moving price was $430 and other comparable movers provided an estimate for $600. Since their price was competitively better, the Consulate went with this company. Encore Piano movers texted me that they were 30-40 minutes at 6:58am. I was in the back room breastfeeding babies and my husband was working from home, so we both had our hands full, but we were prepared for their arrival and to let them know where to place the piano. Just looking at the piano from standing in front of it, everything looked perfect. My husband briefly looked around standing up and walking around the piano, and didn't see any damages. He never thought of crouching down to look at the piano closely like an investigator (ie back and bottom corners of the piano). Well, the next day, I had help with the babies and cleaned the piano, and found several scratches and dents (even broken wood in the back upper corner!). One would never see this unless you looked closely. I am livid. I hired professional Yamaha piano cleaners and they can't believe how this perfectly maintained piano arrived to our home with dings and scratches everywhere. My husband and I called the company and texted the same number that had texted us, and no one responded. Extremely disappointed!

Robert did a great job tuning my acoustic Kimball piano, which I had in my family for over 50…read moreyears. We are the first owners; hence, we wanted to keep it going, and Robert got my Kimball up to specifications and fixed my squeaky sustain pedal. I will be a repeat customer. - Great Price - Professional Service - Great Warranty - Great Communication - On-time Scheduling

I had a warranty claim for my Kawai CA 49. Vince came and diagnosed the issue and communicated…read morewith Kawai the issue. Vince came out a second time and used pro felt on all 88 keys to fix the issue. Vince was very personable and he was extremely thorough in fixing the issue. If you have an issue with your Kawai or Yamaha piano, I suggest contacting Apollo Piano/ SF piano works. Excellent service and work!

Honestly, I can't believe places like this still exist. In this economy...?…read more Knowledgeable, prompt and affordable. A beautifully kept shop space. I brought my silver flute in for a tune up and walked out with it playing better for less money than I imagined. All my blessings to the folks that make this shop what it is.

Brought in my bari sax to be repaired - several tone holes were damaged when my student knocked my…read morehorn over. Shawn and I inspected the horn together and he assured me he could fix it but he sounded a little reticent. I called the next day to make sure he was up to the job - he said he was. We talked about a tool which would make the job easier but the repair was not contingent on that. A week goes by and Shawn calls me to say he can't repair my horn. Apparently he felt he needed this tool after all. Ok, I'm not dinging him for not being able to fix it. I am dinging him for not recognizing his limitations and being honest about what he can and can't do. And it would have saved me an additional trip, gas, bridge fare and my time.