The waitress was very polite, My wife and I shared the porterhouse steak, very well done, We have been at tumbleweed many times and they have always been good read more

What a dive. Parking lot empty but no clean tables. Sat at the bar. Terrible service. Felt like I was inwas an intruder. Place was dirty with water leaks everywhere. Just disgusting. On the positive...the music was good they were piping through the speakers read more

Don't order the ribeye. I speak from experience. It's grey old meat. Not cooked evenly. Covered in crappy French onion to cover the mess beneath. Side house salad was iceberg drowned in bottle dressing and the croutons were actually cut up French toast strips I'm not kidding. The baked potato was good but they use some kind of fake margarine that tastes like chemicals - it's NOT butter. Was not greeted at entrance, as a solo person I asked to sit at bar. Never got a refill of water, lady looked stoned in a bad mood. Nothing special about this place and everyone there seems to know it. Avoid in my opinion. read more

Tumbleweed Southwest Grill - Tex-Mex Near Me - Heath, Ohio

First of all, I'm giving a rating of 3 stars, because the food is pretty much always good. HOWEVER, I want to warn customers to check their receipt. My total bill was $53.05 (cash price), but my waitress had wrote over the first "5" and made it a "6". Normally, this is the amount we would tip on. I asked her about it and she said she was told to do that because the ink is too light on that digit. Even if that was the case, she should have calculated it correctly just the same. It came across as shady to me and I was not happy. read more

Tumbleweed Southwest Grill - Altered receipt - Tex-Mex Near Me - Heath, Ohio

Bring the coin change back to the table! Happy with the food and excellent service then paid bills, neither of us got coin change back and both of us were leaving generous tips, 40% to over 50% - seriously. A terrible way to do business. read more

Service - I sat at the bar, the bartender was very attentive. She was hustling the entire time I was there. Made good margaritas. She is the only positive part of experience. If it was for the bar tender, they would receive 0 or 1 star Food: 1. ribeye - ordered medium, received well done. It is supposed to be juicy, mine was dry. The ribeye was so thin, I felt like I ordered at the Waffle House. 2. Veggies - soggy read more

I hadn't been here for a while although was in the mood for a hood taco salad. It was delicious although meat and beans could have been a bit warmer. Of course I couldn't come here without order a margarita. I ordered just the way I like it on the rocks and olives. The waitress said there will be a charge for the olives. What?? I kinda thought at first she was kidding me. Nope it cost me $1.00 for 3 olives. They weren't anything special just regular olives. So I guess ask if they charge for that lemon in the water before you order. read more

Wednesday special is a 1/2 pound burger with bottomless fries which my husband & I split we had a members coupon for free queso & that along with chips & apricot salsa made for a GREAT lunch! However, when we went to pay the tab I gave them a $25 gift card I bought just as COVID AND HAD FORGOTTEN ABOUT. Waitress came back and said the card had no balance!! COME TO FIND OUT THEY START TAKING $5 a month once a card gets so old!! My $25 WAS SIMPLY RECLAIMED BY TUMBLEWEED!! Never again will I buy one of their gift cards!! MONEY SHOULD BE MONEY!! read more

lord im one. lord im two. this was a disheartening experience. on top of a 40+ minute wait was a nearly 3-hour dining experience with the worst service bless her heart ive ever received at a restaurant. the food is nothing short of slop. when they brought my burrito i thought it was the wrong order because the rice, beans, and burrito were all the same height. it was legitimately 2D read more

The service was amazing! The pretzels with cheese are delicious! Food was hot and tasty. The prices are average.

I remember hearing Tumbleweed commercials as a child, but I never tried them. We were in Heath doing some shopping and worked up an appetite, since Tumbleweed was right outside of the mall I figured we'd give them a shot. The first red flag should have been how plain and flavorless the tortilla chips were, absolutely no flavor or taste, it was comparable to eating the napkins on the table. I was immediately intrigued by the Pineapple Mango steak, the description had me salivating. The pics of the waffles fries also looked pretty good and I was sold on the idea of fried corn. I was a bit skeptical because of the price tag, $16.99 for all of this food. But I decided to be adventurous and order it. Our food came out rather quickly, and it didn't look too bad. Shortly after digging in, I realized that my food was cold. The toast very buttery and tasty, and even though the corn wasn't hot, it wasn't bad at all. As far as the steak it was just depressing, to say the least. I didn't taste any hint of mango and as far as the pineapple they just slapped some pineapples under the steak. The bacon butter was tasteless and the steak was uncuttable and just plain nasty! The waffles fries were the worst waffle fries I have ever had. I could literally make better fries in the air fryer. My wife ordered a medium sirloin and it was served to her raw. She also complained about her food being cold and tasteless. We both didn't even bother to complain, we were tired and ready to go home. My wife took her steak home and attempted to doctor it up and cook it further. I asked her how that turned out and she said it didn't even taste like meat. I also took a bite of my son's burger and it was mediocre at best. Our server was just okay, she forgot my wife's salad but kept our drinks refilled. Unfortunately, this will be my first and LAST time ever dining at Tumbleweed. Pineapple Mango Steak 1-5=0. Toast 1-5=4. Corn 1-5=3. Waffle Fries 1-5=-5. Service 1-5=2. read more

Tumbleweed Southwest Grill - Pineapple Mango Steak with Waffle Fries and Fried Corn - Tex-Mex Near Me - Heath, Ohio

The "filet" is at best a chopped steak, not worth the price. Salad was 50 percent core lettuce, service was okish

I ordered the Deluxe Burrito with black beans and rice. The rice was very good, chicken flavored with a heat kicker on the back side. The beans were decent. Cooked soft with a decent balance between cumin and cilantro flavors. The burrito was decent too. I commented that it reminded me of an upscale Taco Bell flavor. Same flavor profile as TB, but higher quality ingredients. I ordered the Strawberry Margarita. It was mostly sugar syrup with a little alcohol. The restaurant was clean, even though they had been busy all day according to two different servers. The restrooms had been maintained. Our server was friendly and good with the drinks. All in all, a solid meal for what we paid. I ordered the margarita out of nostalgia my college days and the old $.99 margarita Monday. I would pass on it if offered the choice again. As I always say when reviewing chain restaurants: You get what you pay for. Don't expect fine dining here, you won't get it. But what you get is decent food for a cheap price. Three stars for the food. Add a star because the clean restroom and fast service. read more

Let me start by saying the service we had was excellent. I'll end it by saying my steak and my potato were horrible. Everyone has a bad experience occasionally, but this could be the worst meal I've ever had. Wow that was bad. I didn't tell the waitress because honestly I didn't know where to start. read more

My coworker and I stopped here for dinner. The place was fairly packed for a monday night, which seemed promising. All of the food we ordered tasted like it was frozen or came straight out of a can. I am not sure if anything I ate was freshly cooked. The service was great and our waitress did take the meals off the bill, which we did not finish, but I would not recommend this place if you want good food. read more

Poor customer service. Unsafe building structure. My mom fell leaving the building and fell off the sidewalk due to not having enough space to get between the pole, and the drop off to the parking lot. Went in to speak with someone, and was yelled at by the greeter. I could leave 0 stars for this place, I absolutely would. read more

I was so bummed ! this place use to be so good ! Margarita was very bland , didn't even come with a lime , which was very weird bc it's a called a lime margarita !!! Food wasn't any better , no taste and service was slow and the place was empty . Wont be back :( read more

The food was mediocre. The service was pretty good and friendly. I think it is a little pricy for no more food than you get. read more

Went there for my birthday with my daughter and grandson. We waited for 45 minutes and couldn't even get a drink or anyone to take a order for dinner. The bartender said they couldn't get people to wait tables. I do not recoment this place. We left and wwent to another restaurant. read more

My husband and I ordered a chicken taco salad each. It was delivered to our home by doordash, tightly sealed. After a few bites of my salad, I crunched on something hard. It was quite a shock to my jaw. I spit it out and saw it was a peice of glass. I thought maybe it was just one peice so I had another bite. This bite was very gritty with several peices of glass. Needless to say we both stopped eating. We threw our salads away. I called the restaurant and spoke to the manager. He said he needed to call the corporate office. We only wanted our $31.00 back. I couldn't believe he doesn't have the authority to refund $31. The next day he call to tell me that they have zero responsibility in this and to take it up with doordash. I was appalled. Our food arrived completely sealed with Tumbleweeds tape across the containers and bag stapled. We absolutely will never go back. I hope you will think twice before going as well. read more

Tumbleweed Southwest Grill - Glass that was in my salad - Tex-Mex Near Me - Heath, Ohio

I'd like to give 2.5 stars. I really wanted to like this place, but it was disappointing. Keep in mind, we were there for lunch on a Friday around 1 ish. Service - Slow and didn't get refills. She didn't even tell us the chips were complimentary. She asked 'would you like to order an appetizer, cheese fries, (something I can't remember), or chips and salsa?' Just made me think they charged for chips. I had to ask if they were complimentary. I had to ask twice for the kids drinks. She also brought the check and said thank you like she was done and then I asked "don't the kids meals come with a small sundae?" To which she replied "yes, do you want them?" Of course I do, which is one reason I thought the $6 price tag on the kids meal was ok. Food - Mediocre in quality and flavor, but expensive so that takes it down a notch. It was $9 or $10 for a small chicken wrap. $7 for some waffle fries with a little cheese and fresh jalapeño slices. Restaurant - clean and cute decor. Manager - He was very friendly and seems genuinely interested in feedback and making sure the customers had a good experience. He is the main reason I couldn't decide between two and three stars. We need half stars bc two and half suits this experience well! Without him and the cleanliness of the place I would have given 1.5. read more

Tumbleweed Southwest Grill - $7 cheese fries. Disappointed. - Tex-Mex Near Me - Heath, Ohio

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BUYER BEWARE Tumbleweed now charges 3% to use their own gift cards started one week ago. Called corporate office no answer at any extension. Left messages and no return call. BEWARE they have your money and now charge you to use it. BEWARE!! read more

First time and probably our last. Staff took forever to even greet us time was 530 pm, plenty of staff and 3 hosts at the front having a grand conversation totally ignored. Finally after speaking up they sat us. One of the was the manager. The entire dinner we say this: the manager chilling with the staff. Staring at her phone. Nobody really working. I ordered the Nashville chicken and they sent out a grilled chicken sandwich. Never apologized for the mix up, even when I specifically pointed to the sandwich in the special menu. Took them another 15 mins to get my sandwich. I got it At 637 pm. read more

The food was great as always. The service was the best I have had anywhere in years. Kenny was on top of my drinks!!! And he was funny!!! I hope they know what an asset he is to the restaurant!! Will drive in from Columbus just for the service alone! read more

Well, let me tell you. The ol' Tumbleweed sure has been a tumblin', partner. I've been going to this Tumbleweed occasionally for over 20 years, which is about 17 years longer than any employees or managers working there now. I've watched the service and food quality go downhill significantly. The chips and salsa really took a huge tumble around 15 years ago, but they're usually edible. They taste cheaper. They used to have amazing food. Now a few menu items are good, but most are just tolerable. The good things are worth the relatively high price, but the other menu items are not. Service and friendliness of the staff and even the management has really suffered, and this was noticeable even before 2020 and COVID. I used to look forward to interacting with them, but now I usually end up going somewhere else instead of exercising my tolerance. I suspect things have tumbled at the regional or corporate level. There's at least one error in the order each visit. Pray that you're eating there so that it can be fixed. Sometimes I don't bother, as I've grown weary of the tiresome service. If you're eating carryout, you'll have to re-saddle your horse. It's a looong ride back into town. Hope you didn't leave a big tip when you paid online before you knew what the service was going to be like. Been there, done that. *cringe* In summary, some things are worth the effort. If you're a weathered, durable and persistent old hand like me, you might find something that'll keep you coming back. read more

Came up here on the recommendation of my girlfriend and I really enjoyed my experience. The dining staff was on top of keeping our drinks topped off and was very polite. I really enjoyed my meal and they have a great selection of food to choose from. Will definitely stop back when I'm in the area again. read more

The food took a really long time and had been sitting for awhile. Our waitress was very nice.

Brandy was new and gave the best service we have ever had at this location. Not loud and obnoxious but very attentive and pleasant. Thank you for a delicious and pleasant early dinner on October 3rd. We will be asking for you when we stop in. Thanks again read more

I've had way better Mexican food at Taco Bell. It was loud, the food was awful and the help slow. I would of enjoyed having water but it never made it to the table. read more

Food wasn't too bad. Service of our water waiter was lousy. Have ate here several times in the past. They have became slow. Food didn't come out as ordered. One was totally left on the back had to ask twice for it. Another waitress went and found the missing plate. read more

Wanted to give a shout out to Tumbleweed on a job well done! They are doing a great job with the social distancing and took great care of us during our visit today. We had great food and enjoyed our service! We will be back! read more

After an hour we were still waiting on our food. I don't mind a wait but to bring lukewarm food after the wait was insulting. It was awful. I now have $15 worth of food going home to my dogs, if they will eat it. Sadly disappointed. They were not busy so no excuse. read more

So my ex's family always loved going to Tumbleweed for dinner and margaritas many years ago, and at the time I didn't care much for their food. That being said we recently visited the Heath, Ohio Tumbleweed and had really good food. More importantly our server was incredible! He literally anticipated every need whether it be for a refill, steak sauce, or extra spoons before we ever had to ask. It made our experience so enjoyable that my entire opinion of Tumbleweed has changed. I don't know if there is some kind of award for server of the year or something comparable but our vote is for Tino at the Tumbleweed in Heath, Ohio if so. He was absolutely amazing! My 8 year old daughter demanded we give him 5 stars, and I have to agree. read more

First time in 5-6 years having a bad experience at this location. If it wasn't for the way we were treated I wouldn't even be writing this review because I usually let stuff slide. As you can see from the picture the food was not even done after waiting almost 40 minutes. We did not complain about the wait while we were there. I know they are short staffed and doing the best they can. I tried to inform our waitress about the food and she just said "ahh yeah" and walked away. The manager walked by and I was trying to tell her that uncooked food was not acceptable and also had a question about the menu and she also walked away with out a single care. I have never had employees at this location be so rude before. I am always respectful and courteous of those who work in customer service as I do myself. My family and I always clean up the table to make it easier for the staff and in return we get unfriendly behavior. I know you guys don't care when a customer says "We won't be back" but unfortunately that is what we decided after tonight. We aren't those people who try to get free food. I do expect to be heard though when I voice a complaint and tonight no one cared. read more

Tumbleweed Southwest Grill - a piece of steak on a plate - Tex-Mex Near Me - Heath, Ohio

Food is really good. Try the chimichangas they are wonderful. The steak wraps are really big and are delicious.. our service was on point tonight.... read more

I'm writing this review based on the service and the fact that it's Tex-Mex. I came here a few weeks ago with someone who had never been here....so I was hoping they'd impress him as they'd been kind've "hit and miss" in the past with me. Our waitress was new (can't remember her name) but was very sweet. When she brought out the chips and salsa, she had tiny little saucers of salsa....that wasn't gonna cut it. We asked for more salsa and she brought them out in half-bowls.....YAY!! The food was incredible. The service was fantastic....the manager came over to check on us and was extrememly sincere and funny. Great job Tumbleweed! I look forward to coming back soon! read more

We love Tumbleweed!! We having been going here for years. Love Tino the bartender and the Viva Agave margarita. Everyone needs to understand that they, like all other restaurants and businesses are short staffed. Be kind everyone! read more

With $1 drafts and margaritas on Thursdays, this is the place to be! The chicken chili is delicious! Join the text club for great deals. Tonight we had free large queso- yum! The bar staff is excellent here. read more

Tumbleweed Southwest Grill - $1 margaritas on Thirsty Thursdays. - Tex-Mex Near Me - Heath, Ohio

VERY UNDERWHELMING. Service and food quality are poor. Our server Makayla took forever to acknowledge we were there indicating she didn't know if she had our table. No water or chips and salsa offered until asked. We ordered margaritas and were not offered another. What server would not ask about another drink knowing it pads the bottom line. Food was not bad, but Taco Bell has better flavor. It's been years since we've eaten there because of similar issues . Won't make this mistake again. read more

If you are considering ordering delivery from here, don't. Let's start with the ten dollar avocado; it was supposed to be guacamole, but I what I received was a styrofoam box containing a ninety-nine cent avocado that had been cut in half and had the pit removed (thank you for the help Tumbleweed), and several small plastic containers that held a tablespoon of jalapeno, a half tablespoon of cilantro, a tablespoon of onion, a tablespoon of pico degallo, three or four slices of a miniature lime, and an eighth of a teaspoon of what I'm guessing was guacamole seasoning ... on the top of the box someone had written the words table side. I know that they prepare the guacamole "table side" at the restaurant, but we weren't AT the restaurant, we were at HOME ... Apparently the door dash delivery person didn't get the message that they had more than just a normal delivery to do. Seriously Tumbleweed? Let's move on to the twelve dollar Taco Salad ... I don't mind paying a reasonable price for something (and I know that the price for things through door dash and grub hub are inflated), but every Taco Salad that I have ever ordered has had re-fried beans in it (usually on or near the bottom of the tortilla bowl), a reasonable amount of protein (either chicken or beef), guacamole (or at the very least slices or chunks of avocado) on it, diced tomatoes, shredded cheese, sour cream, salsa, and more often than not, some sort of dressing (usually ranch). I received a shell containing some lettuce, a half dozen slices of jalapeno, a tablespoon or so of shredded cheese, and a half dozen tiny cubes of what I am guessing was chicken ... The only thing about it that allowed me to identify it as my Taco Salad was the tortilla bowl ... In no way, shape, or form, should what I received, be passed off as a Taco Salad. My husband had the pork chops; according to him they were 'okay', as were his baked beans, and he said the cheesecake he had for desert was 'fine', but for sixty plus dollars (in all fairness, that did include a tip for the driver), I was less than pleased with this place. We order delivery quite frequently and thought this might be a nice change from our normal places ... I won't be making that mistake again. read more