I booked three services: a massage, a lymphatic drainage add-on that was showing as 50% off, and the salt room experience, which is complimentary during the week. The day before my appointment, I received a call saying their system had made a mistake and should not have allowed me to book the lymphatic drainage special at 50% off. It was only about a $20-$25 difference, so honestly, as a new customer, I would have expected them to honor the price their own system allowed me to book. There was really no flexibility or effort to make it right. I still came in for the massage, and the massage itself was fine. However, since the lymphatic add-on was removed, I would have had to wait about 30 minutes to use the salt room. I decided not to sit around and wait, so I just left after my massage. Overall, my issue was less with the massage and more with the customer service. Would I return? No. Would I recommend it? Probably not. Most spas at this price point are beautiful, but what really makes a spa experience special is the customer service, the guest experience, and the business thinking behind it. In this case, it felt like they chose saving $20 over creating a positive first impression with a new customer. read more

Looking for an oasis to escape amidst the hustle and bustle of the city and need some true R&R??? Look no further and bring yourself to this luxury spa located in the Stomping Yard area of the heights! Elevate your next spa or medspa treatment! I was warmly greeted by not one, but two of the kindest and sweetest receptionists as soon as I walked through the door. They checked me in via iPad on their desk kiosk, brought me water, and had me wait until I was introduced to the MOST AMAZING massage therapist, Lydia!!!! She has magic hands for sure!!! I had a really stressful week at work and I explained to her how much pain and ache I was feeling and after I left the spa. It was night and day! She explained to me different at-home Methods to try and alleviate my aches and pains, such as using a heating pad for 20 min before bed to help with tension. The spa is located on the 2nd level right as you enter the parking lot of the stomping grounds. I'm not sure if they have lockers and a changing room But they have a beautiful outdoor table to relax and sip drinks or water with gal pals or your SO. I also had a chance to meet the owner - Brittany (spelling might be wrong) but the entire experience from start to finish was equal to a five star luxury hotel spa but way more down to earth with extremely caring staff. They are amazing!!! Totally worth the splurge and I will definitely be spreading the word about how amazing their customer service and quality staff/therapists go above and beyond - that extra mile makes all the difference!!! Tulum truly lives up to their name!!! read more

Just finished up my first ever massage treatment here. I say first, because I will definitely be coming back! First off, you've got to love the vibe of this place. The aesthetic, the music, and even the aromatics set the scene so well. Chill vibes all around. Definitely the best massage I have ever had! Instead of checking boxes like at a lot of other massage places, they speak to you about *why* you are coming in and what you want to get out of your treatment. Shonda (my masseuse) was very receptive and did an excellent job. I've had a lot of massages where there were some torturous parts thrown in unexpectedly, but there was none of that here! It was very relaxing the whole way through, and really helped to work out a lot of the tension in my back and hips. She even gave me a small recap about problem areas and what I need in the future. Afterwards I got to experience a salt treatment in a sauna-type space, which I had never experienced before. They say it is great for breathing, the joints, and the pores. One small downside is that they do not have any slippers or shoes for moving between sessions. So come prepared to put your shoes back on. Overall a great experience. A little on the pricey side, but great value for the experience. read more

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This isn't a fun review to write -This was quite possibly the worst massage I've had in my life. I had booked an hour massage and a 30 min head massage. The check in person and the massage therapist were lovely so no issue there. The massage itself? WOW -I had no idea I was signing up for an acupressure session? Over 75% of the hour massage was acupressure points -very literal actual massage. Look, I get that people want to have that sort of experience or reiki, fine...but when she asked me what I hoped to get out of the session, I simply said to relax -I wasn't informed that I was going to pay someone to just push on acupressure points -I could have gotten the same, and a lot less expensive, somewhere else. Now on to the head massage-literally nothing happened. She just pressed on various spots on my face after lightly massaging the top of my scalp. Then she sprayed my face with a mist without telling me beforehand, thus JOLTING me out of my partial slumber. For $75 dollars I could have gone to the galleria mall and had someone do that for $25. Buyer beware. This is what I get for not booking my usual massage at Milk & Honey. Lesson learned. I understand that I could have shared this with the person at the front who checked me out however, I had somewhere to be and didn't have time for a back and forth. read more

Amazing lymphatic massage with Mirta, so relaxing and helpful I feel so much lighter!

The extended head & neck massage with Dionne is 10/10 AMAZING. I workout and lift weights regularly so I have a lot of tension, especially around my neck and shoulders, and she knows what to do to alleviate it and get me back to feeling normal! read more

This was a gift from my hubby. Pauline did my relaxation massage it was so good, but a little different then what I am used to. She focuses one entire side of your body. Left leg, left arm, left hand, left foot, etc. Head, neck, different, but I liked it. It would have to be a gift for me because prices for a 90min massage are above $200. I usually pay under $100 for a 90 min massage and with stones. No stones here. read more

The front desk staff is unfriendly and unwelcoming. I also had issues when talking on the phone with them. If I didn't have a gift card here, I would have not come. I won't ever come back that is for sure. The first time coming and the last. First impressions matter and it left a bad taste in my mouth. read more

Always see Juli for my facials! Always takes her time and am always happy with the results! Highly recommend Juli and the spa in general.

A fabulous place to escape to and be pampered. I normally leave it up to the expert as to what treatment I will be receiving. They always know what is best for my skin. If I have issues, I point them out prior to the start of the treatment. I am always more relaxed during and when I leave than I was entering the treatment room. Please experience the vibe. You will LOVE IT! Also ask what products they are using on your face and they will be happy to recommend products for use at home. These products may seem pricey; however, they last an incredibly long time when used as directed! Too much is TOO MUCH. You can overuse products. I will try to get in more frequently to continue what I have learned from these experts. Go in for the experience! read more

If you haven't yet experienced a facial by Tomo, I PROMISE YOU, you have NOT had THE BEST FACIAL OF YOUR LIFE! I've had zillions of "good" facials but none compare to my facial today with esthetician Tomo. From the huge Dream Catchers to the soothing spa music, the experience is like no other. read more

Best experience and relaxing atmosphere with top VIP service to their clients at all times. Amanda is amazing for all Medspa facial treatments like Botox, fillers and PRP. Go see Carla for facials she's the best in town! read more

Excellent service. Felt very pampered on my birthday. Would definitely recommend this place to anyone

Best Facial. Very relaxing. Alyssa was great! Definitely recommend. Looking forward to trying some of the other service.

Amazing Tulum atmosphere. Amanda has taken years off my face in just a few visits. My forehead lines are nearly gone and my crows feet disappeared after the first visit. My second visit we worked on my sagging jaw/chin lines. Amanda is a clinical artist with a calming touch and great advice. The entire staff is incredibly kind and helpful and flexible working with our sudden time constraints. Even the owners took time for us giving lots of expert advice on skin care and looking younger longer! read more

Amazing spa! I have never experienced a local getaway that can take you away from your everyday stresses! If you want great care and customer service please visit this spa! read more

The ambiance, aroma and decor subtly prepare you for the ultimate experience of relaxation and guided self-care that will come with your appointment. The friendly, attentive and highly trained team care for your every need for the remainder of your visit. This was my first ever facial and I'm afraid I am now completely spoiled from ever wanting to go anywhere else. Thank you, Amanda!! read more

This place is amazing! I can not recommended them enough! First of all it smells so good, it's clean, and designed so beautifully. It was my first time getting lip filler and they made me feel so comfortable and calm. Robyn is so knowledgeable and patient. I couldn't have asked for anyone better! Will definitely be going back! read more

Tulum Wellness Spa - Medical Spas Near Me - Houston, Texas

I cannot stress enough how AMAZING my experience was at this establishment and with Nurse Amanda. She was very thorough and so kind! I love she gave me options for my treatment based on my preference and to let me think about fillers, I got Botox and it was so professionally done... beyond impressed with the professionalism and the attention to detail without making the patient feel vulnerable during our visit, she made us feel so good as patients. We will be regulars for sure thanks to Nurse Amanda and the Tulum Team! read more

I went in for a hydrafacial yesterday. It said it would be 60 minutes at LEAST, but it seemed to be cut very short. It started at around 4:55 and ended at 5:25. That's half of the time I paid for. They had on their site that if you got a hydrafacial, you would get 50 units for free of Dysport. I looked into it and wanted to give it a try and of course since it was free I wanted to take advantage of that. In the memo of my appointment, to the two girls at the front, and during my consultation with the nurse who did my injections I specified I ONLY want 50 units as is included with the special. I went in today for my Dysport appointment, and after I was done I was told I could save $20. I was confused as it should've been free with my previous facial. When I went to the front they wanted to charge me $395. Apparently I was given double what I asked for even after being very clear I only wanted the 50 units. Even if I did want double, half of the price should've been shaved off since I had the 50 free. Do not go here as they will clearly try to suck out as much money from you as possible. read more

I had my first experience at Tulum Spa and it was such a treat. Everything about the atmosphere is inviting and soothing. The staff was welcoming and very knowledgeable. I had a facial from Carla and it was incredible. She took the time to learn about my skin type and desires and was very knowledgeable and passionate about skin care and the right products to use. She was also an all around lovely person. I left with bright, smooth, clear skin and an understanding of the products that are right for me. I can't wait to go back and have her work magic again. read more

I look forward to coming here every week :))) I have the unlimited infrared sauna & salt room membership. It's so nice to take 30 min/hour to myself a couple days a week. And the girls are always so sweet and welcoming! Love that they offer a variety of other services too when I want to switch things up. read more

The service was great, but the pricing was on par with spas that have actual relaxation rooms/services. I expected for a price they would have the steam room/sauna/relaxation lounges. Instead it is just a normal waiting room with chairs. The massage wasn't any better than other ones in the area with costs that are about 30% lower. read more

Just a wonderful experience! The staff is super sweet and helpful. My masseuse was Amanda and she was absolutely amazing! I highly recommend her. read more

I've been to Tulum Wellness twice: once for a custom facial and this time for a massage. I did not think this experience could be better than the first time, but it absolutely exceeded my expectations! Paulo was an exceptional massage therapist and targeted all my problem areas with care. I left feeling better than I've felt in a long time. I will definitely be back. read more

I was looking for a luxurious but not over the top or over priced spa experience in Houston for me and 2 friends. I came across Tulum Wellness Spa and decided to try it out. It's located in a fun, developing area of town so it was easy to grab a bite to eat before we headed over. The environment upon entering feels elegant and luxurious but also true to the "Tulum" vibe. It is not the Four Seasons but we were not looking for that. The ladies there were VERY welcoming and helpful. We were promptly escorted to our respective rooms to change into robes, etc. Our 2 massage therapists were Jeffrey and Daniel and they were both outstanding. We also had a wonderful facial experience with their aesthetician and she made some great skin care recommendations. We ended our visit with a little time in the salt room and overall felt very pampered! It is a great local gem with a niche market and we will certainly be back for more. The one thing I would mention is that I had a peel of some sort during my facial that I did not realize would be an extra charge so I would be sure to inquire about that.. or encourage them to let clients know what might be an additional charge. Thank you Tulum Spa for an indulgent day!! read more