1. Tulp Outdoor Living

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Sagamore, MA

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Tulp Outdoor Living

2.7 (6 reviews)
Open • 10:00 am - 5:00 pm

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Paine's Patio - A Family Tradion of Fine Furniture Since 1835

Paine's Patio

3.0(7 reviews)
5.7 mi
•$$$$

I am disappointed i need to write this. My goal is to have the store do the right thing…read more I've spent over $10,000 at Paine's Patio in Bourne, MA, over the past two years, so I expected the quality and customer service to reflect that investment. Unfortunately, the cushions are now coming apart at the seams due to what appears to be seam slippage or separation--not fabric failure. The manufacturer's explanation states that seam separation can result from an insufficient seam allowance. Industry standards require a minimum 1/2-inch seam allowance along cushion and pillow seams. If that allowance is missing, the seams can separate over time. Based on this information, the problem appears to be a manufacturing defect rather than normal wear and tear or a failure of the fabric. I'm disappointed that furniture purchased at this price point is experiencing this issue so soon. I hope Paine's Patio will take responsibility, work with the manufacturer, and provide a fair resolution to customers who have made a significant investment in their products.

We had considered buying from another store on Cape for patio furniture and a neighbor recommended…read morePaine's. We loved it and will never go anywhere else. We worked with Tricia who showed us options, shared the pieces pros and cons, and was never pushy. We ended up investing significantly in a number of pieces, but a quick online search showed their prices for the Telescope brand were very fair. The delivery charge was nominal & the team was positive and creative in getting our pieces up to the deck. I loved supporting an on-Cape, multi-generational family business, and would send friends here without hesitation.

Cedarville Ace Hardware - Has everything you could possiblybwant out of a hardware store

Cedarville Ace Hardware

4.3(6 reviews)
3.2 mi
•$

I bought a roof rake online, checking that it was in inventory. I paid for the first portion with…read morean Ace gift card and paid for the balance with Apple Pay. Four hours later, my order was cancelled (I received 2 emails cancelling the order). I called the store where I was supposed to pick up and asked them what happened. The manager said they did not have the rakes in inventory and that they did receive a truck and that it could be on the truck, but they won't know for a while. I asked why my order was cancelled, if it could be on the truck, and he said that it was standard procedure if an order could not be fulfilled by a certain time. Then, I asked how I would get my gift card balance refunded, and he said that I would have to call Ace Hardware since it was purchased online. He did not offer the number to call. I had to request it. When I called Ace Hardware customer service, I explained the situation, and they said I had never used a gift card. I told them I absolutely did. The giftcard was why I chose to purchase at Ace. I asked to speak to a manager. The agent asked why, and I said to try to get my issue resolved. She said I did not need to speak to a manager, was rude (interrupting me), and when I insisted, she said no manager was available and that someone would call me back within 48 hours, and hung up on me. I called back and spoke to a different agent. He heard the situation and also said that I did not use a gift card (which I definitely did) and said that unless I had the gift card, Ace could not help me. I asked why I would keep a used gift card, and he said they always recommend keeping the gift card. I asked where that was published, and he had no answer. He said someone would call me within 48 hours and then hung up on me. I have not received a phone call. At this point, ACE stole my gift card balance and is refusing to reimburse me. Not only do they have a flawed inventory system, but they also have a flawed checkout cart that does not correctly identify payment methods. I received 2 cancellations -- because I paid in two installments (gift card and Apple Pay). Absolutely the worst customer service experience. I am out of my gift card balance, and I still don't have my roof rake.

Love this local Ace Hardware store. All of the staff are super friendly and helpful. I find…read moreeverything I need there and then some. It's great that they've moved to Cedarville because now they are even more convenient!

Country Teak

Country Teak

5.0(1 review)
8.0 mi

Country Teak of East Sandwich MA (www.countryteak.com) is a rare find. We met William Prantis at…read morethe Annapolis Power Boat Show in October 2019 while looking for teak folding chairs for our terrace in NYC. We saw other similar chairs at the show but were impressed with the quality of Country Teak's products. The Chatham folding chair was just what we wanted. The fit and finish are outstanding. The teak is beautiful and sanded very smoothly. The chairs are very comfortable too. I can't say enough about how great is was to work with William. After our order we had questions and he always answered his phone personally and was very helpful. Shipping was quick and the chairs arrived in perfect condition. They were well packaged and it was obvious that someone at Country Teak had taken the time to open the box and inspect the chairs to make sure they were in great condition before shipping. It's unfortunately unusual today to do business with a company that provides great service, great products and great prices like Country Teak. Thank you William for your wonderful service and products.

From the owner: For over 26 successful years, Country Teak has been dedicated to providing customers with premium…read moreoutdoor teak furniture that combines timeless design, exceptional craftsmanship, and long-lasting durability. Our passion lies in helping you create your own piece of paradise—whether it’s a cozy patio, a stylish deck, or a tranquil garden retreat. Each piece in our collection is thoughtfully designed to enhance your outdoor living space, offering both comfort and elegance that lasts for generations.

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Tulp Outdoor Living - outdoorfurniture - Updated October 2026

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