On April 19, 2026, I was shopping at Macy's in Boise Towne Center and wasn't familiar with the…read morestore at all. I asked for directions to a specific department, and while the first associate wasn't sure, another employee--Matt--stepped in to help. Matt initially guided me part of the way, but after I made a detour, he went above and beyond by coming back to find me and give clear, complete directions to exactly where I needed to go then walked me over there. That level of follow-through and customer care really stood out. It's rare to see someone take that extra step, and I truly appreciated his effort. Thank you, Matt, for your kindness and outstanding service--I'll definitely remember it!

Purchased a couch, scheduled for delivery next day accommodating their schedule and paid $70+ for…read moredelivery charges. When delivery came they showed up four hours later, no call. I had to call the store and they said these things happen and there's nothing they can do. Purchased barstools at the same time. Its been over three weeks and haven't heard anything about them being delivered. I had to call the store three separate times to follow up and was told "they haven't arrived with the new furniture shipping." Finally called again, and they are at the store, no call to inform me of this?

The place is decently clean, but I only have one one cashier was very slow very long line the…read morecashier never looked up, naughty one one time to see the line

Nordstrom Rack had some great bargains on the men's clothing I was after! Bought a sports jacket,…read moreslip-on shoes and a men's toilet kit.

This is for Bill, on the maintenance crew at Boise Town Square: On a Wednesday afternoon, I was…read morewalking through the mall, looking for a store and trying to get my bearings. A maintenance guy ( pushing a trash can/cart with tools--clearly on his way somewhere) stopped, very politely said, "May I help you ma'am?" And then gave me perfect directions. I was SUPER IMPRESSED, on so many levels. First, that he even noticed me AND second, paid enough attention to see I was obviously looking for something. NEXT, that he stopped to help. And of course, he was polite, courteous, and just....went above and beyond. I was so blown away I asked his name: Bill. Thin, white, a bit of grayish facial hair? Ball cap. Perhaps anywhere between 45-60? Bill is awesome, and an excellent representative of the facility and company.

Macys, JCPenney and Dillards are the anchor stores in this Ball with a big H&M as well. It didn't…read morelook too busy there weren't many cars here because they're all at In-N-Out Burger.

I wasn't sure what type of shopping experience we were going to have at Dillard's yesterday…read moreimmediately after opening We were on a hunt for two Paisley 70s men's button down shirts. It's not like Dillards has a dedicated section or do they? We had been at Macys moments earlier but struggled to find a L and a XXL in the same style We briskly walked into Dillards beelined it to the Men's section and my brother causally asked Cole, " Do you where you guys stock the 70s disco shirts?" Cole replies, " Over-there by the back wall". Cole was not kidding, it was an overgrown Paisley garden. There was countless variations in all sorts of out dated fashionable colors like dark brown, purple, and forest green. The dark brown instantly drew our attention so now the mission was to find two in two different sizes. The large was easy to find but the XXL proved to be a bit trickier. After checking hanger sizes and actual sizes we found a mismatch where the hanger had said XL but the shirt was XXL. My brother strips off his over shirt like he's about to a nude model for an art class. The older ladies shopping abruptly stopped and turned their collective heads as if they thought a rendition of Magic Mike was going to be happening live. It was to their chagrin, when my brother put on the brown Paisley shirt over his t-shirt that they knew the show was over. Mission Accomplished. His shirt fit. We made it back to Cole so that he would get the credit / commission / recognition. Cole was impressed with our choices and said that we would look snazzy in our shirts. What more confirmation is needed. Thanks to Dillards, Cole specially for helping us find two brown Paisley shirts for our Dad's Celebration of Life event. It truly looked like we got into a DeLorean traveled back in time twice to get the shirts out our dad's closet. As I write this the day after, I don't think we'll return the shirts to the closet. We understand that the timeline may never be the same but it's a risk worth taking.

Dillards has the best shoe selection. On 7/26/25 at around 12:30 my daughter and I bought some…read moreshoes. This was not the first time we have bought shoes at Dillards. This was the best experience we have had yet. Whoever the lady was (20's maybe?) Dillard's needs to treat her right. She is the employee many stores are lacking these days. She was helpful, polite, and professional. She had called a manager for help with a discount. I could hear how this manager was speaking to this associate. The manager was also great! I commend the manager too for how she spoke to the associate. I do not review often. This was worth the time considering how little I experience a positive interaction, out in the retail world.

store was clean and organized for the most part. kind of hard to find a few things because some are…read morein one location and some in a completely different location of the same items. the price of the items here are very reasonable. I found some great dog treats for $3.99 and my pup loves them. The line was really long and I didn't give five stars because the associates really push their credit card and I do not like that. if I say no once, I do not want to be asked again about the credit card. other than that the associates were friendly.

I've been eyeing this 'Twist n Sprout' tool from Williams Sonoma -- it removes the core from…read moreBrussels sprouts. I randomly found the exact same one at TJ Maxx for a third of the price! TJ Maxx really has some gems if you're willing to dig and have a little patience. Definitely worth checking before paying full retail. This place has a nice selection. Plus, the service twas awesome!

I rarely shop at Target if ever now. But I had a specific item I needed and it said online I could…read moreget it only at this Target, I arrived and looked for the item and it wasn't there. Wasn't even something they carried. I had another item I thought I'd look for while there and same thing. A lot of the shelves were mostly empty and just overall disappointed.

I'm a Target mom, through and through, however, I feel this Target needs a stronger management team…read morebehind it. I was surprised at the disarray and overall messiness of the store and its restroom. I will shop here again because it is the closest when we are visiting Boise. But I have to say that Wal-mart, in the same area, was an unusually welcome sight.

I love Ross! If you're the kind of person who doesn't like digging through stuff to find a deal,…read morethen go elsewhere. If you get satisfaction from getting an awesome deal on quality clothing and housewares, then Ross is for you! I found a great Guess coat here that was on clearance and I didn't see at any other Ross I've been to. I had no room in my luggage, but I bought it anyway and MADE room. So many good deals to be had...stop paying full price for stuff you can get like half off!

A lot of items did not have a price tag on them and when you would go to the front to check out and…read morebrought an item exactly like it they would never honor the price of the other item. That stupid long Bar on the top of the carts make it impossible to get to my car with my two infants and the items I purchased it's ridiculous what about pregnant women older people or even people that just bought a lot of items they don't put that into consideration and the people are just rude about it!

We've been coming to the Village since it opened one Winter many many years ago. At that time,…read morethere were not a lot of shop but look today. Holy Moly! Whether to relax, dine, or shop, there's something for everyone at the Village

I've been in Idaho for a week now and decided to check out one of the popular malls recommended by…read morethe locals. This place was really nice. With a ton of shops, restaurants, and entertainment to choose from, it was hard to make a selection. A lot of them had great sales going on too. Service was great at each of the stores I shopped in. I thought the value was great too cause tax % is much lower here than Cali.

Clean and orderly inside. Prices are competitive with Marshalls. I appreciated that the staff…read moreseemed to pay attention to their customers and actually tried to be helpful. I bought a package of socks that I needed. I was also looking for men's belts and ties but their selection was paltry. The store looks like they are getting low on inventory.

Tons of cute stuff! BUT!!!!!! I've been here 3 times and the line goes all the way back through the…read morestore. Twice I came and waited over an hour and finally gave up. Only 1 cashier!!!!! This time there were 2 cashiers and agitated customers. I left my cute stuff again and gave up. Doesn't help if ya can't buy anything because wait times are so long. Totally ridiculous.

I love this Costco. It was BSU move in day last week and we needed some items for our teen's dorm…read more The store is well-stocked, clean and the employees are kind and helpful. Since we live in another state, I was pleasantly surprised to find a Costco Car wash on site. This was a first and although we did't use it this visit, we plan on trying it out the next time to come up to visit our college student!

Does Costco is very clean the people here are very kind and they're quick to get you help and…read moreservice and to get you in the right direction. I love watching a lot of the other Costco. It's just classy nice well put together.