My 2-year old had something stuck in his nose so we found ourselves here on a Saturday afternoon…read more We did not have an appointment but we were still seen quickly. The nurse practitioner Justin was awesome. He removed the Apple chunk from my son's nose saving us an emergency room trip and co-pay. The facilities are clean. The staff is friendly. Due to the pandemic, only one parent can be there with a minor. Pro tip: this is next door to El Charro so you can wash away the stress with a margarita after your appointment.

My initial impression was very poor. The receptionist who checked me in did not have an ounce of…read morepersonality or kindness. No greeting, no smile. At one point I asked her to repeat what she said and she actually eye-rolled me when answering. When giving me back my insurance card and ID she threw them on the counter rather than handing them back to me. As it turned out, I was the only person in the lobby so it is not as if she was inundated with clients. The lobby was very nice and clean. The clinic was very modern. The doctor who treated me was very personable and professional. No complaints there! Going to the doctor is stressful at best for most folks. Having the first person that you interact with be so rude was off putting to say the least. I doubt I will be back.

So friendly and helpful and took the time to look at my hair and take out nits…read more Also its so convenient to be able to drop in or make same day apts but for the copay of a regular doctor's. It's a great business model.

Yes, I would recommend Immediate Care Arizona. I was pretty sick when I went in for help. I was…read morepositive for Covid, and being a retired RN always enters in to any communications with caregivers. The PA who treated me, and the nursing staff were kind and efficient. My only critique is that the chair I was in was very uncomfortable, trying to rest with IV's running and just being so darned sick.

I went a couple of weeks ago when this air quality situation happened with the unusually high…read morepollen levels, as I had developed somewhat significant allergy induced asthma. Things were being done very efficiently because there were a handful of people there when I arrived but my wait wasn't very long, and the medical assistant and the NP were very nice and didn't act rushed at all. I have a pretty complicated underlying health situation, and the NP listened carefully and we agreed on a prescription that I felt was reasonable to try, given my circumstances.

My experience at Northwest Urgent Care at Oro Valley Marketplace (see end of review, this is 1800 W…read moreTangerine location) was great! The mere fact that I can type this view is proof of THAT. Because I had an injury to the tip of one of my fingers that was pretty bad and now it's been less than a week since they applied the treatment (pressure bandage and splint in my case, thankfully no stitches needed) and I can type without pain. The woman who treated me was great! She had a great demeanor and approach, made me feel comfortable that she would be able to take care of my injury, and did the analysis and treatment effectively and pleasantly. The only reason I didn't give it 5 stars is that several staff were trying to locate supplies, having recently transitioned from a different medical services company at this same location, either not being fully stocked, or staff not being able to find the necessary supplies. But it all worked out just fine and I would definitely go back for urgent care.

I went to the 90 W. River Rd location Dec 5th and was seen by Kayln, Michael, and Celina(Team GOOD…read moreGRAVY). I went in for a severe lower back pull and the entire team was amazing. Everyone was knowledgeable, kind and accomodating. I have never had a bad experiance here. I often prefer them over my regular doctors office. Kayln set me at ease and answered alot of my dumb questions without a shred of being annoyed. Michael examined me and explained the mechanics of my back issues. Michael explained what treatment I would recieve in detail and was also how to avoid injuring myself more. Celina was the last person on this incredible team. Celina gave me an injection to relieve my pain and was gentle and very empathetic. We talked about her schooling and how much she enjoys working at SAUC. If your ever feeling ill or get injured, go here. You will not regret it. These people are terrific!!

I was really sick and actually had Covid, found out weeks later. Really nice people, very clean,…read morepleasant place. But I got misdiagnosed on a couple parameters that caused me to be pretty worried for a long time. The X-ray machine was unusual, I had to bend way forward at the waist for chest x-ray, which caused misdiagnosis. the nurse practans the doctor both saw air bubble type cells in my lung -0xrays and thought it was emphysema. Turns out the cells were from my abdomen. Bending over to be xrayed brought the top of my stomach into the picture. The cells were gas! They both thought I had a huge bulge of my stomach into my chest. I chased that diagnosis for almost a year. I had no such thing. So be aware of this if you have a chest x-ray. But they gave me a great cough syrup, and the office was calming and lovely.

Late Monday morning I noticed a tender bump on my jaw. By dinner I had chills and general aches…read more Tuesday brought facial swelling--left cheek to right jaw--and another bump on my left jaw. My wife pushed me to seek care, so I visited the CVS Minute Clinic. I told the NP I had no cold or flu symptoms. She tested for strep and COVID--both negative--and said it was likely viral. She was kind and spent about 30 minutes with me, but gave no clear diagnosis and said I'd probably feel better by Wednesday. When I got home, my wife wasn't satisfied. I consulted ChatGPT, which suggested cellulitis and recommended urgent care or the ER. I went to Banner Urgent Care, where the NP quickly diagnosed facial cellulitis, prescribed antibiotics, and emphasized the need to start treatment immediately. She warned me that if I wasn't better overnight, I needed to go to the ER. By Wednesday morning, symptoms had worsened. At the Northwest ER, doctors confirmed cellulitis and were concerned about its proximity to my eyes and brain. They administered IV antibiotics and admitted me overnight. I continued treatment through Thursday and was released Friday with strong oral antibiotics. Saturday morning, I was improving. Looking back, I feel the NP at CVS missed what seemed obvious to others--including an AI. If I hadn't had a proactive wife, I might've delayed care and faced a more serious situation. The Minute Clinic visit was, in hindsight, between worthless and harmful. Even if unsure, the NP could have at least referred me to the ER. I contacted CVS to request a refund and was told a manager would follow up. Instead, I got an email saying I'd been charged more. So, one star for Minute Clinic--only because I can't give zero.

the so called minute clinic makes u wait over an hour, even if your the first one there when they…read moreopen, and no one communicated anything

Awful awful awful. I would NEVR recommend coming here to anyone who needs urgent care. My partner…read morewent in with kidney pain, the NP told him verbatim "urgent care and emergency rooms are for people who are dying, go see your pcp". Didn't give him any results from the testing he did get done and then told him his kidneys were in his ribs so the pain he was experiencing wasn't his kidneys. The front desk lady was very sweet though, I hope she doesn't have to deal with backlash i'm sure they get from the terrible NP that works there.

Was hesitant to visit this urgent care because of the bad reviews but I'm glad I did anyways. Front…read morestaff and NP were kind and helpful. Came back a few more times with my kids who were seen by other NPs who were also just as helpful.

My husband hates going to the doctor. He suffered for three days with a sinus infection and…read morebronchitis before he finally relented and agreed to see a doctor. Our regular PCP was out of town due to a family emergency so we opted for Banner Urgent Care on Thornydale. I loved that we could check in online rather than just showing up and having to sit around. We checked in at 8:00am for and 8:45am appointment. We arrived about 8:35 and waited only a couple minutes before we were seen. Donna Rowe, the Nurse Practitioner that we saw was fabulous. She's so kind and gentle and genuinely concerned about her patients. We were in and out in less than half and hour and everything was handled so quickly and efficiently. The staff were great. We'd certainly come back for urgent needs or when we can't get in to see our PCP.

Clean, professional, considerate. Everybody is very nice. Easy to get on the website and get an…read moreappointment. Easy to park. What's not too like????

Very good service and well taken care of. Got an appointment and that makes a big difference in…read morewait time. Once being seen, was impressed with my PA on duty, very professional and thorough in diagnosis and treatment. Ordered meds at our pharmacy and we were on our way !! Impressive and highly recommended !!

So I "walked in" and signed in. I was told that they would close from 1:00 to 2:00 for lunch. There…read morewas no chance I was going to be seen before the lunch break so I headed back to work. I received a call asking if I would be returning after the lunch break and I let them know I would be. So I showed up at 1:45, waited until 2:10 and the NP came out and reported she was going to lunch and would be gone for an hour. It would have been nice if she would have said something when she called. I've now been sitting here for over an hour. Would have been faster to just go to urgent care. I've had much better experience at the Minute Clinic. I will not be coming back here again.

My husband saw Dr Watanabe for a very bad head laceration. He had a great bedside manner and,…read moreaccording to our GP, he did a great job with the 8 stitches in my husbands forehead and brow area. We didn't have to wait long at all to get care and they all took good care of us. Thank you to the ER staff at Oro Valley Hospital.

As someone who works with seniors for the last 26 years, I am shocked at the incompetency of this…read morehospital. The doctor does not want to fill out discharge paperwork so your mother or father can go to the nice home or community that you chose for them. The case managers don't want to order durable medical equipment for your loved one. All the while yelling at everyone to get them out of the hospital. I've never had such a horrible experience with case managers. The daughter was extremely unhappy with the care, but I can only report what I experienced firsthand. This is not a hospital that cares about our seniors.