In mid-October, 2025, I spent a week at Northwest Hospital for chronic wounds and cellulitis caused…read moreby lymphedema and diabetes. Throughout my time there, everyone on the staff, from doctors and nurses to food service and cleaning staff, went above and beyond to take care of me to the absolute best of their abiiity. My room was always clean, medications were administered on time, and they all gave me the impression that they genuinely cared about me as a person, not just as a patient. I want to give special credit to nurses Teresa, Marlo and Jennifer, who went above and beyond to make sure I was well cared for and comfortable. I truly appreciate the efforts of these three ladies. The only complaints I have about my stay was having to sit in the emergency room lobby for four hours after being seen and admitted, waiting for a bed to be available, and they have the worst food and coffee of any hospital I've ever been in.

They made an 96 year old man sit in the ER for over Four Hours…read more When they finally had enough and told the receptionist they were leaving , they magically got to see a nurse! Who had been sitting there the entire time! Calling it Poor care quality is being polite. I was there almost two hours and we left because they would not say if it would be 10 minutes or 3 hours. But No one was being seen except the 96 year old who threatened to leave. Went home called an ambulance. They gave meds and IV bag. They took her back to this hole and they set her in the hall . We left. Don't bring a dog to this place! Special shout out to the emergency room receptionist, she certainly wasn't a nurse (no nurse would ignore two people in distress, who are writhing in pain!) . FU. And the nurse who FINALLY GOT OFF HER ASS to help the 96 year old man , hope your parents end up with a similar care giver. How do two sleep at night?

This is a very clean doctor facility. While I had some issues with scheduling, the overall visit…read morewent well. I was trying to get to see another doctor but was then randomly called several months after scheduling my appointment with that doctor to be told that she is not accepting new patients. So I was instead scheduled with Dr. Rodriguez, as she had an immediate opening, so I took it. Check-in was simple and can be done online or in person. For the appointment itself, the doctor was late by about 20 mins. Once she arrived, we discussed my issues, and then she went through a checklist of various tests and things, asking when the last time was when I had those done. She checked a bunch of things off as we went through and then eventually ordered an abdominal ultrasound, blood and urine samples, and provided a referral to a dermatologist and my OBGYN. I did not want referrals for other doctors, so I didn't like that too much. I've already established my OBGYN, and I am not interested in visiting a dermatologist at this time. I wanted to focus on the issue at hand, so I didn't appreciate that part of the visit. Overall, though, she was knowledgeable and was able to put a rush on the tests that were ordered. I think going forward, as long as she is not too pushy with referrals all the time, I'll keep seeing her for the time being.

I saw Dr. Padilla for the first (and last) time in June 2024 to establish new care. I will not be…read moregoing back. I had a very hard time understanding her, but that was only the beginning. I lost my only child almost 5 years ago. I struggle falling asleep every night. After trying many medications, Xanax was the only thing that helped me. I was taking a low dosage before bed so I could fall asleep. She refused to give me a prescription for it, but instead referred me to a "sleep study". A sleep study!! I know why I can't fall asleep!! I asked her if she knew the trauma I've been through!!! She said yes, put her hand on my shoulder and asked "do you have other children?" What kind of a doctor says that to a grieving mother? She did not show me any empathy or seem to care for me at all. I will never step foot in that office again. I since have found someone who truly cares about my wellbeing. The star rating was required!!

Yes, I would recommend Immediate Care Arizona. I was pretty sick when I went in for help. I was…read morepositive for Covid, and being a retired RN always enters in to any communications with caregivers. The PA who treated me, and the nursing staff were kind and efficient. My only critique is that the chair I was in was very uncomfortable, trying to rest with IV's running and just being so darned sick.

So friendly and helpful and took the time to look at my hair and take out nits…read more Also its so convenient to be able to drop in or make same day apts but for the copay of a regular doctor's. It's a great business model.

impossible to get ahold of the Dr when you really need him. Urgent message sent from call center to…read moreDr at 8:45am. the next day atv4:30 pm still No Response and no on call person to deal with needed medicine! not the first Terrible experience I've had either. Terrible Terrible Company!!Do not waste your time or energy with Village Medical!!

Was referred for an x-ray by nurse practitioner early October. This is middle November have never…read moregotten the results of my x-ray still waiting.

I had a colonoscopy at Oro Valley Hospital. The procedure was done by Dr. Michelle Dodman…read more I was relieved that all went so well. The staff at the OV Hospital were all great. Special thanks to Tori, Sammy, Kelly V. RN, Luke, and Anesthesiologist Mutnele. Also, staff at Dr. Dodman's office, Tricia, Assistant Barbara, and of course Dr. Dodman. Dr, Dodman was so patient and kind to me. She walked into the procedure room with a big smile on her face and just made me very comfortable. What a great group of people who just made it a great experience. Thanks again and big kudos to all. Stephen

Helene was very diligent trying to solve my urinary problem. After several visits she determined…read morethat the best solution was to do specific exercises. She really helped me understand my problem and her to deal with it.

Recently visited the NWMC in Oro Valley to meet with a new GP. Several GPs have relocated from…read moreTucson to Phoenix. Met with Dr Outzs who is family practice & a sports Dr. Checking in was Easy, the staff were very friendly & engaging. I waited less than 5 min. Triage: weight, stats about your health & why are you here today. Dr Outzs was very nice. Q&A was friendly & information was great. He listened to everything I said intently & offered guidance. Finding a GP I'm comfortable with is important. So glad I found one of the good ones. If looking for a good Dr with a caring heart, he's my recommendation.

Staff that DO NOT care whatsoever, abysmal diagnosis and dirty! The person who spent the most time…read morewith me was this very rude and obnoxious lady who wanted to discharge me! She saw in what kind of state I was but took 1/2 to have me sign 10 pages of paper and make sure she gets my payment! Since I hadn't met my deductible, I had to pay $500 just because they took my blood pressure and prescribed something that didn't help! I had a back/leg pain that I was literary bent and they couldn't give me the right care! Didn't take any MRI or x-rays. The first night they gave me a medicated pad (salonpa)and I asked for a 2nd one, they said "you can buy it from the pharmacy)"! Mind you they meant the CVS or Walgreens at 10pm. What a shame to have medical professionals who don't like their job and don't care for people. I hope none of you ever need to go to the ER. I place St. Joseph and Banner way above them, though that was 12 years ago and maybe that has changed too

As a Disabled Veteran, the Tucson VA struggles with maintaining Urology doctors and surgeons so I…read morewas outsourced to have surgery at Banner North with Dr. Kim in Urology. Dr. Kim, was, absolutely, WITHOUT a doubt a lifesaver! I literally can not thank the Banner University Surgical Team, Dr. Kim and Anesthesiologist, Jack and RN Amber- enough!! This was an amazing Team of PROFESSIONALS and I was in at 0530, and out by noon! Allow me to specifically recognize a few people here, the building and process. The Anesthesiologist: Jack was from the VA, and came in to greet me and speak to me about the entire process. His calmness, astute professional and caring demeanor was top-notch! You CAN NOT get a better Anesthesiologist IMO. When I came out of surgery, I literally felt like I took a quick nap, and was energized, non-drugged and felt the best I've ever had in the 14 surgeries I've endured in my life! Thank you Jack!; you really did an incredible job! The attending RN: Amber. What a sweetheart! Absolute golden personality, caring, graceful and funny! thank you Amber for your generous approach and humorous start to my day! Surgeon: Dr. Sunchin-Kim. Here, it has to be said, I CAN NOT recommend Dr. Kim, ENOUGH. He's straight to the point, extremely well versed in the HoLEP procedure and I remain, 100% approved of his care-taking and surgical process. I walked out of the hospital in less than 6 hours, with major surgery accomplished and felt amazing. I applaud you Dr. Kim for booking my procedure, and taking care of my issue prior to a cancerous outcome! The Building: Impeccably maintained, extremely clean and easy to find my surgical section. The surgical room is STATE OF THE ART, and not a single thing in short supply. The surgical room looked like something out of Star Trek in high-tech components and monitors! Thank you in the deepest sense to Banner University for Dr. Kim being on your docket for surgeons. 2 weeks post surgery, I stand firm in this assessment, Banner Surgery was a perfect experience for me! I absolutely, without worry highly recommend Banner for surgery in the Urology department! Much respect to the people that make this happen each and every day!

If you want to ensure you don't get the emergency care the ER refused to give you over multiple…read morevisits, make sure you waste your time here! Offered a next-day appointment for a raging infection that's been going since August, just to cancel the appointment, set it up for two months out, and then cancel that one too! New patient? Don't worry, they'll give you false hope that you'll be helped, before they call you a couple hours later and tell you they actually won't do anything for you at all! Isn't that just fantastic?? Want to give them your medical records? They'll say you don't need to, but then won't give you an appointment without them. Want to get a referral sent off to them just to be on the safe side of the paperwork? You won't need that either, except that you'll need one from a hospital ER as they turn you away there too and won't help! If you're in need, make sure you come here to waste your time instead of using that time to find a professional who actually cares! They are NOT worth the time or effort and they sure don't care if the infection you have is spreading and hurting the entire left side of your body.