Fast and great prices, other guy down the street wanted more and could not fix in the evenings.read more

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

I've used PC Tek several times now over several years, all with great results. Abdel did work on a…read morenew laptop last week. He REALLY knows computers. Once again he was responsive, professional, and just plain nice. The cost was very fair, he did some extra stuff (as he always does), and most importantly, the work was done flawlessly.

I called regarding getting a new battery from them and they provided a very helpful free…read moreconsultation and even recommended that I don't get a new battery at the time. Very honest business men that want the best for the people, not just to make money.

Oren was recommended by a former co-worker and we hired him to perform IT work in our town…read moregovernment office. Oren is very knowledgeable, professional, reliable and honest. He will tell you if something doesn't need to be done, or if it can be done at less cost. He's also a really nice guy. These are some of the things he helped us with: Switching our email system from Google Workspace to Microsoft Office 365 for business, including email migration, calendars, and files shared between all the users, He synced our computers and mobile phones, and backed up emails. He also set up Office online so we could have access to our files and contacts when not in the office. He set up daily computer backups on a local network storage device and to a cloud service. Oren suggested installing remote access on our computers so he could do evaluations and diagnostics remotely. That really came in handy for us as he was able to provide support even when he was elsewhere or had a break between clients but was too far to make an in-person visit. IT consulting and training. Troubleshoot computer hardware and software issues. I highly recommend Oren at Restart Computer Services for your computer needs for office or home use. He's very good at explaining things so if you don't know how to do something, he'll show you how.

These guys are great. I am reasonably tech savvy but could not get Outlook to sync with my various…read moreaccounts. Oren was able to get me squared away working completely remotely. He communicates well and is efficient with my time. I will definitely use him again.

I was so relieved by the very professional, kind, knowledgeable assistance I received from the…read more man who was running the business! He quickly fixed a problem with my iPhone and didn't wish payment as it took " only seconds," he said, to fix the problem.

Came here for the first time to get the screen protector on my Samsung Galaxy Z Fold replaced. In…read morethe past I have done this myself before but since this is foldable it requires a special process. There was no wait and I was in and out in no time. The cost was much less than I expected. The staff was friendly and they did great work. My phone now looks like new again. Would definitely recommend.

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

Responsive and reasonable cost. Jay delivered my PC to my house…read more good choice for NW DC.

I needed help with transferring data from a CD to a thumb drive. Jay did the transfer quickly and…read moreall my data was preserved. He did this in a timely way and at a reasonable cost.

They helped me get back video files from a corrupted SD card (sandisk extreme 128gb) that i used in…read moremy Canon R5. Lost footage from a wedding shoot. I was freaking out. This company not only recovered the clips but kept the original file structure which helped a ton during editing.

Two thumbs up!! My company's server failed and the team worked overnight to get files back. Saved…read moreus from major downtime. Customer service could be a bit quicker on email, but the techs know their stuff.