YUM!! Such a cute shop with amazing customer service and quite a few delicious gluten-free options from cookies to muffins to brownies - very happy to have found it!! read more

The raspberry filling with the chocolate was absolutely delicious!! Tried a seasonal croissant. It was made with chocolate dough and filled with chocolate and raspberry. I've never had anything like before! Visited them at the Richland Farmers Market. They were so kind, friendly, helpful! Next time I'm in town, I would stop by again! read more

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What a stunning accomplishment! As a retired boutique scratch baker of over 30 years, and a well-travelled committed food pro, so often I am disappointed, if not physically sickened, in our great country by the low standards, poor skills, inedible ingredients (so often even toxic) used by our professional bakers. But to find this bakery, employing all butter in its croissant and puff pastry, creating shatteringly crisp ethereal layers of texture and flavour: truly these baked goods reaffirm all that is right in the world. There is truth, honesty and integrity creating a real bond of trust between creator and customer. This is a sacred thing. I also enjoyed their works bagel. IMO, a perfect balance of chewy texture, gentle tug of war between give and get with a taste of a mature dough. But, best of all, not an inflated dough ball of immensity! The right size....so I am traditionalist..shoot me! Thank you for reaffirming that the staff of life, our Daily Bread is a gift from the heavens! And a sweet, clean, warm welcoming environment with kind, helpful and friendly knowledgeable counter staff! I really need to move out here from the New York region, just to have this bakery within range. And to try their cakes! Which look fantastic. Judging by the quality of the smaller pastries, I can only imagine the gateaux and tortes are catapulted to the very limit of pleasure: complex, well-calibrated and not too sweet! read more

I stopped in because a friend was having a birthday, and I wanted to get her a little something to celebrate! The woman working the counter was so nice, very friendly, and super helpful! I needed gluten free items, and she showed me their selection of GF treats. Good selection, and I wish I took a picture of their brownie tiramisu, before I gave it away, but it looked so delicious!! I also got a GF peanut butter cookie, as an alternative, which I got to eat! Delicious!! The had other beautiful treats in their cases, you should go look! read more

The gal helping us select espresso and bakery items wasn't good at either. Espresso was lukewarm and the pastries were tiny for the money!

Extraordinary desserts. Today I purchased the best chocolate tart I've ever eaten. It had a flaky buttery crispy crust, flavorful chocolate filling, and dense yet fluffy cream topping. No soggy bottom. Frosted sugar cookies were excellent in flavor, texture, and decoration. They looked like something from a Food Network baking challenge show. Beautiful. I will be going back again. Definitely worth the 25 minute drive from Kennewick. read more

TSP Bakeshop - Beautiful and Delicious Sugar Cookie! - Bakeries Near Me - West Richland, Washington

Love The Scones!!! Each Month they have their Scone of the month besides their usuals. Very Clean and Exceptionally Nice Employees!!! Perfect Neighborhood Bakery read more

We had our wedding cake done by Melissa and her team at TSP Bakeshop. We were impressed from our initial meeting. She set up the tasting in a way where we could try multiple combinations. She continued to impress us by making a drawing of our cake right then and there. I wanted a BIG cake which was going to be easy since we were looking at 300+ guests. When he had to downsize, Melissa innovated and made part of our cake out of foam to keep it looking the way I wanted. On the wedding day, the cake was beautiful but more importantly it was SO GOOD. When my husband and I cut the cake we did the whole feed each other a bite and I remember our eyes widening thinking "wow this is so good"! We ended up tucking away to finish the whole piece together. There was no leftover cake! We should have kept the big cake since my mom kept getting asked if the leftover cake was at her house the next day. PS - cake flavor was chocolate & vanilla with salted caramel. read more

This is our go to bakery for birthdays. Very tasty and nicely decorated. Highly recommend! read more

TSP Bakeshop - a tray of cupcakes with honeycombs - Bakeries Near Me - West Richland, Washington

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I purchased 3 items 1) quiche was very dry no flavor would never purchase again. 2) lemon bar one bite I thought I was going to puke it tasted rancid. 3) cinnamon donut muffin I think is what it was called was very dry and stale it might have tasted ok if was moist All 3 items went in the trash. This was my 3 time buying items from them and it will be my last I'm surprised they are still in business. I have been going to desserts by kelly for 25 plus years and never have I had anything bad and I have pretty much tried everything they make and is still the BEST BAKERY in the Tri-pCities read more

Everytime I go there I don't regret it. Such good food and treats. My girls love the beautiful sugar cookies, my son loves the brownies and I love the quiche. Mmmm mmmm good! Did I mention the staff is awesome. read more

This is by far my most favorite place. Great baked goods. Largest choice of gluten free items. Friendly staff. Everyone needs to visit. 3/14/20 I continue to visit, and eat the best baked "goods" of any place in the Tri Cities. The staff is wonderful and the baked "treats" are wonderful. You should make a daily or weekly visit. You won't be disappointed. 6/20 TSP continues to produce delicious treats. Call if you want some delicious treats from TSP during this crazy time we live in. read more

Mixed feelings about this bakeshop. I wanted to give it 2 stars originally but talked myself into that extra star because I support local businesses and bakeries and if they are both- wahoo! I liked that the store was clean and bright and had good hours. I liked the selection of the baked goods although the store space is quite long and narrow so it feels like you've seen everything for sale right after you step in the door. Maybe put something in the back to create a little bit more of a cozy atmosphere? They had probably 12-15 different selections but it felt fewer than that. I think the employees could use some help with their customer service, though. The gal who helped me did not want to discuss the baked goods or give recommendations of what to try. She didn't offer to heat the ham and cheese croissant even though there were microwaves and toaster ovens along the back wall. And this is what got me- after assuming we wanted our pastries to go (even though my children had already sat at a table), she placed my ham and cheese croissant on top of a frosted and decorated cupcake in the to-go box. Yep, right on top. Thanks. See why I wanted to go with 2 stars? It was an unimpressive visit to say the least. Good luck to them. read more

I have blessed in life with being gluten free, so finding a gluten free pastry is near impossible in the tri-cities. I got the gf peanut butter cookie there and it is by far the best gf, if not regular cookie I have ever had. My husband and I go in as often as we can to get one. The store is super clean and homey feeling. They are a new store so there isn't too many pastries in the cases but everything my husband has tried is great! It's a good location for west Richland which makes a nice walk if you live near by! Everyone should try and support local. read more

The mister and I were out of town for our anniversary and spending time meandering through Richland. We popped into Tabor Street Brewing Co and had some of the BEST soft pretzels we have ever had in our life! These were not your typical soft pretzels like you find at a German restaurant or Antie's in the mall. These were light and flaky - almost croissant like - and we were in love so we inquired as to the source of these gems and then put on our "to-do" list: TRACK DOWN MORE PRETZELS from TSP Bakeshop. Silly side note: The name TSP Bakeshop originally threw me off because I am a baker and a DIY home remodeler, so I know two things: 1. teaspoon is abbreviated tsp not TSP and 2. TSP (all caps) is short for trisodium phosphate, a heavy duty cleaner that is often used before painting. Now, I don't know about you, but I am PICKY when it comes to baked goods. I have been baking for profit and pleasure for decades and there are a few things that I look for when I go into a bakery. First, it needs NEEDS to be clean and the baked goods have to look pretty too! First impressions really are everything. I also really believe eating treats should be a very pleasant multi-sensory experience because they should be savored and mindfully enjoyed (as well as limited so as to stay healthy, happy, and lean). This bakery delivered on both fronts, certainly much better than 90% of the other bakeries I have visited! But here's why I didn't give five stars: They didn't have the prezles! (Just kidding, I wouldn't rate down a place because they didn't carry something that one day) I rate it four stars because I am still looking for that one place - the one bakery that wows me. The bakery that turns out cookies and cakes that taste as good or better than the ones I make at home. And, the place that not only has a good first impression, but is also warm and inviting inside. This place wasn't that way. It was friendly and tidy (but not spic and span and there was a huge dead bug in the bathroom that had me a little worried), but it wasn't the overall experience I am looking for. However, everything we tried did indeed taste great. My recommendation: go and try them out and then post your own review! read more

Friendly staff and great service. Best quiche I've ever had and they serve Roaster's coffee! Definitely will back! read more

TSP Bakeshop - Inside the new TSP Bakeshop! - Bakeries Near Me - West Richland, Washington

This is the best bakery in town. Their GF items are out of this world. I especially love their scones! They make the most creative cookies that would be perfect for your next event. Definitely check them out!! read more

Love the honey pecan tart. Scores are also a favorite. Husband enjoys the monster cookies and the snickerdoodle cookies.

I was flying in from Denver and needed decorated sugar cookies for a party in Walla Walla. I was able to send the school logo via email and work with the decorator to get the design finalized. The cookies turned out perfect and taste wonderful. Thanks so much for making it so easy. read more

I really like this local business!!! They make amazing gluten free chocolate chip and peanut butter cookies. My little boy loves the chocolate chip cookies. During farmers market season, you can find them off of George WA Way in Friday's!!! Don't miss it! Think Local!!! Think Delicious Local Treasure!!! read more

Delicious cookies! Friendly, helpful staff, ready to work with you to meet your party requests

I've tried this business twice. The first time I got a croissant and some macaroons and they were pretty hard. It was later in the afternoon when I stopped in so I just assumed that it was because everything had been out all day. I tried an almond croissant and got s sugar cookie for my kids at the farmer's market today and experienced the same thing. The sugar cookie and icing on the cookie were so hard that my 1 year old couldn't eat it at all and my 2 year old had such a hard time that I wound up taking it away from her. The croissant was not fluffy at all and also kind of hard. Again, they both had good flavor but it seemed as though they were a couple of days old. The gals at the stand were really friendly. Unfortunately, I probably won't give them another try. Both times I've purchased from them I've been disappointed, especially considering the price. read more

Very beautiful baked goods. The wedding cake they made for us was exactly what we wanted. Great rotation on their other take out snacks.

I attempted to place an order for a birthday cake with TSP Bakeshop with what I thought was a reasonable pick up date of one week. To my surprise I was told they would not accept my order as they were simply too busy due to, "all of the weddings and stuff". I did get an apology (a "sorry" with a shoulder shrug) but that was the extent of the service. I asked if they were sure that there was absolutely no way to take my order and the reply was, "no, sorry". Typically, I'd ask for a little more detail before walking out after all, I'm the customer (in this case a potential customer) and I expect at least an effort be made to accommodate. It was clear that TSP did not need or want my business. I am reasonable and understand capacity constraints however, being dismissed so tactlessly leaves a bad taste in my mouth, enough to share my experience and avoid TSP Bakeshop for any of my future needs. I went elsewhere (another local bakery) and received a level service that I think all customers are entitled to, regardless of the transaction. In summary, a lot of customers and potential customers would like to support a local/neighborhood business and will pay a premium to do so. If they put the effort in to avoid convenience for something special, please put the effort into the customer service to deliver to the best of your ability. In this aspect, I believe TSP Bakeshop can do much, much better. read more

Horrible Customer Service. I guess each bakery in the area has their own signature "flavor". Didn't know this, and tsp puts almond flavoring in their cakes , but there is no posting notifying customers. The staff was NOT customer friendly read more

I really wanted to give more more stars but I just can't bring myself to. First off, the positive. I've tried several of their baked goods ( even gluten free stuff) from farmers market, and several coffee shops that carry their baked goods. They are quite tasty.... usually. One time I asked for a chocolate orange scone and I saw her grab a beth one and put it in bag. I asked her about it and she said no it was choc. Orange. I let it go, paid and left. Got home.... berry scone. Now the MAIN reason for one . Their customer service is really lacking. BAD I don't know if they are overwhelmed... ( I know they have a lot of wholesale orders) or what it is but it's really too bad. I called to order a cake , and I did get a call back and placed the order. Their shop is adorable, as I got to see it when I picked up my order . The staff there have little to no excitement about their business or seems... I asked about other things they make and I got really short answered and it was just so strange. The cake was absolutely adorable. My son absolutely loved it. The problem came when we ate it. The cake itself was great. We got a simple chocolate and it was good. The problem was the icing, it was bad. REALLY really bad. It was buttercream, and tasted just like a stick of butter. I think the sugar got left out. A huge mistake. I called the next day ( they never answer phone) and left a message with my name, number and the issue with the cake. I NEVER got a call back. I decided to try and order another cake and give them another try about a month later for another one of my boys birthdays. I called three times and left two messages. I never got a call back. So, needless to say I moved on to another bakery. ( Frost Me Sweet) And they did a spectacular job. So from now on I will order from them. I wasn't expecting a refund or even a discount to my next order... Just a phone call. Really disheartened about the customer service ... And when you are a local small business that is key! . read more

Ordered two cakes for a bridal shower. I gave them just the shower theme and let them take it from there. The cakes turned out amazing! The decorations on the cake were perfect and so delicious. The servings per cake they estimated are very large pieces so we had plenty of cake. They did a great job. Will go there for my next party! read more

TSP Bakeshop - two cakes on a table - Bakeries Near Me - West Richland, Washington

I highly recommend this bakery!! Their customer service is absolutely amazing! They saved the day! My mom gave me a last minute notice about getting married and wanted me to get her a cake. By last notice.. I mean she told me on Friday! This bakery was able to make the most beautiful cake and it was super good!! read more

I'm not one to eat healthy but I got gluten free peanut butter cookies and now I have to go back at least once a week. I also had the almond croissant, the cheesecake in a jar, and their chocolate sea salt caramel tart, all of which I could eat until I got sick and then keep eating. If you want fantastic baked goods, go here! read more

The shop is immaculately clean and bright, really cute. It's kind of a strange layout when you first walk in because the back is just empty. The baked goods are A-MAZING! Marionberry scones, handheld pies, sandwiches...all fabulous. Their cupcakes are great and so much better than other bakeries around who's cupcakes are all frosting. TSP's actually have CAKE, and it's awesome! read more

I went there today, as they just opened yesterday, and had to say I was happy that they are in the neighborhood. We got 2 Quiches, 1 scone and 1 muffin, and all were amazing. Will definitely be back! read more

So I only tried a cookie and it was just OK but the price was right for the size. TSP doesn't have much/any personality, it's rather sterile in the shop. Not a place I'd want to linger over a coffee and go back for a second ($$$$) pastry. Staff wasn't friendly either. I wish them luck though. That strip mall seems to see the quick death of any food related businesses that attempt to open there. Doesn't anyone in this town do any due diligence before they open up a small business? read more

We were searching for a matcha cheesecake in time for my daughter's birthday! They were happy to make one even though it wasn't a regular menu item. What a relief! Mission accomplished...the results were delicious and much appreciated. read more

Best gluten free desserts and scones. Not too sweet just right! I first tried their scones at Roasters and now I go to their bakery to get them sometimes. If you call ahead they will bake fresh ones for you which is awesome. read more

I've been to this bakery a couple of times and had OK service. Not bad but not exceptional. When my kids were there last week, they were treated with such disrespect that I will never set foot into this business again. I know how teenagers can be but know for fact what was said because I was on the phone with my daughter when the woman at the counter was incredibly rude to these group of girls. Good news travels fast and unfortunately, for this business, bad news travels faster. NOT impressed. read more

I'm done with this place. I've tried and have tried hard to support this business, but the poor customer service has completely turned me off. They very obviously don't want my money. I live in the same neighborhood as Tsp, so when they opened I was excited to support them, because really, who doesn't love baked goods? I went on opening day and was disappointed with their customer service then. Call me crazy, but when you walk into someone's business the expectation is to be greeted. I got nothing. Nada. But whatever, I shrugged it off and chalked it up to a bad day, even if it was their first day in business. I stopped in a couple more times after that and even though I was greeted those times, the staff always came across as cold and acted as though they had better places to be and better people to serve. Fast forward to my son's first birthday last year, I called and left them a message, as well as emailing them twice, telling them that it was my son's first birthday and I loved one of their cakes that I saw in their online cake portfolio. Do you think they responded? Nope. I then took my business to Frost Me Sweet, who of course got back to me with a swift response. You would've think I learned my lesson from last year, but this year for my son's second birthday, I thought to myself that I'd give them another chance to redeem themselves from last year. So I messaged them on Facebook messenger (I've found that I usually get a quicker response from businesses on Facebook than their email) telling them that I'd like a small cake for my kid's second birthday and I let them know that I didn't get a response from them a year ago. I was hoping that would clue them in to the fact that I was disappointed a year ago and that they would rectify their lack of communication by responding to me this year. Well of course, I got nothing. Zip. So once again I took my business elsewhere and got a beautiful cake from Desserts by Kelly. I can't even begin to express how disappointed I am with this business. They even had a grand re-opening and I was hoping that they would've fixed their poor customer service issues (there are other reviews on here and Facebook with people complaining of poor service), but that's proven to not have changed. There are people on here who've had good luck with Tsp, and that's fantastic for them. I don't know if they're selective in who they respond to, I don't know. All I know is as far as this girl right here, I'm officially done. I will gladly go elsewhere. read more

The general "goodies" are ok , however I was disappointed in the carrot cake I ordered - no raisins, nuts,and had to look hard to find any carrots. This is not the carrot cake I am used to and wish I would have baked it myself. Too much frosting between layers but the outside was alright since I asked for "naked cake". I fault myself for not asking questions about the ingredients in the cake, but since I reviewed cake nowyou won't have to ask. I will make my own cake next time. read more

My boyfriend stopped by this place to check it out, the display case was empty, but someone asked him what he would like. He asked about some cupcakes, and they said they might have some in the freezer!! He unwisely stayed while the cupcakes defrosted and were then frosted. Big mistake! The cupcakes were dry and tasted horrible terrible. The buttercream frosting on top, while smooth, was devoid of flavor. I would not try this place again! read more

TSP BAKERY REVIEW: I found it interesting that my review has been removed. I spent a great deal of time composing an honest review, both with my positive thoughts about tsp bakeshop as well as some suggestions I felt could benefit this new shop & hoped the owner/employees might consider them. My wish was to continue to support them as I felt they had the potential to be a wonderful addition to W. Richland as well as the Tri City community but lacked warmth, both in atmosphere & personal service & the baked good needed to be fresh, contrary to my several experiences, hoping I had always been in on an off day. A bakery business can't afford to have too many off days. Since tsp bakery has dishonored my review by removing it, I will no longer be a customer & will not be willing to encourage others to give them a try. read more