1. TSK Tesla Service

0

Cypress , CA

TSK Tesla Service

4.8 (118 reviews)
Closed • 9:00 am - 6:00 pm

Get pricing

Response time

2 hours

Response rate

15%

Services - TSK Tesla Service

Auto battery and fluid recycling

Auto fluids and filters maintenance

TSK Tesla Service Photos

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Recommended Reviews - TSK Tesla Service

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Reviews With Photos

Wheel cover, floor may protector, a clean car (inside and out) and a cute pink Christmas tree 12/18/25
Caroline P.

12/12/25 I had a new indicator like come on titled "air suspension unable to rise" with a saggy right wheel well. I got in contact with Alex to let him know I may need to bring it in. Since Serge advised against driving it via phone update, I opted to drop it off Friday and have them assess the issue the following Monday. On Monday, I received texts and call updates about its status and how much the estimate would be. For some reason, I thought I heard 10k over the phone but I may have mistaken that for if the car had further issues beyond a simple fix. I asked for an email with deets to review. After giving the green light to continue, they fixed the compressor issue. However, they then found an air Leak in the strut (front passenger) area. This also needed to be changed. I got another estimate with options for that. I gave another green light and they wrapped everything up by Thursday. When I picked up my car, it was washed, vacuumed and scented by link air freshener. Such awesome service. As much as I'd like to not come back for car repairs, I know there will be more visits in the future as my car ages (almost 10). The awesome part, I know whatever needs that may arise, the team at TSK will take care of it. Nothing beats peace of mind and knowing they are skilled in their craft. Thank you, Alex, new Serge and the behind the scenes team! If you have a Tesla that needs a repair or any kind, don't hesitate to get an estimate here. They are awesome! PS. I love the new wall mural and Tesla charger owner Bogdan put up. Cool vibes!

Nice lobby!
Tony D.

I have dealt with my fair share of Tesla service centers and collision centers, both first and third-party. I have owned a Tesla since 2014 so let me tell you, I've see some ****. With that said, TSK Tesla Service is the absolute best service center I have ever been to in my 12 years of owning a Tesla. Had a hit and run happen to me, and with the help of some law enforcement, was able to get info from the other side. I came here for a quote and Sam was very helpful in giving me an accurate estimate (it ended up being very close in the end) and also explaining to me the process of the insurance. Had I listened to the law enforcement, I would have been dealing with a much longer case, as Sam recommended I do not get my insurance involved at all and only file with the opposing side. I dropped off my car in the first week of February and got my car back in the first week of March. Most of the delay had to do with insurance and supplements and adjuster approvals/rejections which opposing insurance kept trying to involve me but Sam was glad to take care of everything when I forwarded the communication to him. I was probably a pain in the butt calling them and asking for an update every week but Sam and Sergei were very awesome people to work with. They were able to provide me a rental for the duration of the repair and it was a equivalent/higher model than my car so that was nice. On the final day upon pickup, the repair was done perfectly and they also ended up fixing a hinge issue with my trunk that they noticed while working on the car. This was a very pleasant surprise, because since I purchased my current car in 2023, Tesla's official service center has repeatedly told me that there is no hinge issue with my trunk despite me bringing to them multiple times for closure and striker issues. I said NOTHING to TSK about it and yet they noticed and fixed it. That's some stellar service right there, going above and beyond what the expectation was. Picking up the car, the exterior and interior was all cleaned up very nicely and some light detailing was done. Got some cool merch too from TSK which is always a nice touch. Small things like that show that TSK really does care about their customers. Glad to also hear they are opening up another location in Santa Ana, so I could recommend it to my parents who live closer over there. Thanks for everything, TSK!

This was fixed great

Great service and very reasonable price, would totally recommend to all. Almost like brand new again.

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2 years ago

Excellent work, service, and customer care. Sergey took care of my car nicely. He is very professional.

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2 years ago

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Bogdan G.

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2 years ago

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Bogdan G.

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2 years ago

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Bogdan G.

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1 year ago

It's amazing Tesla service shop. Staff and workshops are very helpful and thrust worthy. I highly recommend it.

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1 year ago

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Bogdan G.

Thank you we very much for your positive feedback!

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2 years ago

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Bogdan G.

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2 years ago

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Bogdan G.

Thank you Kandice for your review! It was our pleasure to help!

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2 years ago

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Bogdan G.

Thank you Kim for your positive review! It is really valuable to us!

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2 years ago

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1 year ago

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Bogdan G.

Thank you very much! Really appreciate your feedback!

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2 years ago

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Bogdan G.

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1 year ago

Elon was great. Had some cosmetic damage and he fixed it right away at the lowest cost. Would come again.

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Bogdan G.

Thank you! Were honored to help!

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1 year ago

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Bogdan G.

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2 years ago

Quick, friendly and helpful. Nicer than the Tesla dealer in Long Beach. Convenient location around corner from Cerritos Costco.

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Bogdan G.

Thank you for your positive review!

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2 years ago

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Bogdan G.

Thank you very much for your positive review! We really appreciate it!

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2 years ago

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Bogdan G.

Thank you for your positive feedback. We were happy to help!

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1 year ago

Fantastic Service! They took care of me like no other. %100 recommend this place to any and all Tesla Owners! :). Thank you TSK team!

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Bogdan G.

Thank you so much! We truly appreciate your positive review!

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2 years ago

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Bogdan G.

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1 year ago

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Bogdan G.

Thank you very much for your review!

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2 years ago

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Bogdan G.

Trully appreciate your feedback! Drive safe!

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2 years ago

Professionally repaired my 2016 MX air compressor & replaced filter and saved me quite a bit of money.

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Bogdan G.

Thank you Daria! We appreciate your positive feedback!

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2 years ago

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Bogdan G.

Thank you Derek for your review! It was our honor to help! Drive safe!

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1 year ago

Amazing experience. Everything was taking care of car looks like new. Would highly recommend to anyone looking to fix there tesla

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Bogdan G.

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2 years ago

Best Tesla service shop. People are very nice and so far I am satisfied with the work they did.

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2 years ago

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Bogdan G.

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3 years ago

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1 year ago

great service, price was reasonable. staff was very friendly and helpful. glad to know this place

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2 years ago

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Bogdan G.

Thank you very much! We were happy to help!

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2 years ago

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2 years ago

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Bogdan G.

Thank you Karla, we really appreciate it!

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2 years ago

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Bogdan G.

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2 years ago

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Bogdan G.

Thank you James! We appreciate your feedback!

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2 years ago

Was involved in a rear end collision. TSK made the car looking new. Thank you all, boss is pleased!

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Bogdan G.

Thank you very much! It was our honor to help

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2 years ago

TSK did a great job fixing my car. They made a lifelong customer! My model 3 performance is better than ever.

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Bogdan G.

Thank you so much for the positive review! We were happy to help!

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2 years ago

Amazing customer service! Very helpful as well! They were able to fix my car and make it look like new!

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Bogdan G.

Thank you Chepe! It was our honor to help!

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2 years ago

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Bogdan G.

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2 years ago

The staff was very thorough with the process and upfront with all the things that might come up during the repair

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Bogdan G.

Thank you Sean, we really appreciate your positive feedback!

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Page 3 of 3

Ask the Community - TSK Tesla Service

Review Highlights - TSK Tesla Service

“The customer service of Sam and Sergio is always professional and made me feel at Ease with my Tesla Repair.”

Mentioned in 4 reviews

Read more highlights

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I took my 2026 Tesla Model Y to City Collision Center after someone backed into me in a parking…read morelot, and I couldn't be happier with the experience. From the moment I walked in, I knew I was in good hands. Everyone, from the manager and owner to the front office staff, was friendly, professional, and made the entire process stress-free. Denise was absolutely amazing. She went above and beyond to work around my schedule since I work late hours, and she even offered to deliver my car 45 minutes away if I couldn't make it before closing. That's customer service you don't see very often. They also made returning my rental car incredibly easy by taking care of everything for me. Most importantly, the repair quality was outstanding. My Tesla looks brand new, and the attention to detail was incredible. I truly appreciate everything City Collision Center did, especially Denise. If you need collision repairs, I highly recommend them. I'll definitely be referring friends and family their way!

Not sure why there are so many positive reviews here, but my experience was beyond bad…read more My vehicle was brought here by the tow truck company because the primary one that my insurance recommended was closed during that hour. The car went through a teardown and was eventually considered a total loss, but their quote for the teardown was excessively higher than the average teardown cost and the insurance wasn't going to pay out that whole amount. There was some negotiation and it was able to be taken down, but during that entire period of a month, the collision center charged an excessive amount of storage fees ($500 per day) which was 100% higher than the high end of average. The insurance company refused to pay this amount and basically the vehicle was held hostage at the collision center, despite getting higher management involved as the insurance company was unable to negotiate. In addition, the insurance company did further investigation and found that there's been the same complains to the BAR for this collision center with similar excessive charging, and from my own investigation, the licensure of the collision center seems suspicious with it being opened, closed, reopened under a different name, etc. Do your own investigation before you go with this collision center so you don't have your vehicle held hostage.

Bumper Buddies

Bumper Buddies

(624 reviews)

scraped front end, new car. I was very concerned about paint match…read more mike from bumper buddies spent 3 hours and the car is looking brand new. Body shops wanted the car for 4 days and double the cost. Dings, dents, and scrapes, BB saved me time and money and did a pertfect job. Shout out to Mike the tech, he is an artist. Randy W

This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.

TSK Tesla Service - autorepair - Updated October 2026

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