The service is absolutely horrible at this location. Avoid this location at all costs to not deal with the angry Asian lady. They will not give you a water with your meal. You just have to eat it dry. Do not tip this location. There is maggots in the kitchen. read more

My husband and I feel Tsing Tsao West makes the best Chinese food in Des Moines. Generous servings, great food, and ready for take out in 5 minutes if you call ahead. We always have enough leftovers for the following day, so twice as nice! read more

Drove all the way from great Frederick , MD for this bussin Chinese food explosion. I see this place all over social media. I was so hyped the whole way there. I was just waiting for the food to touch my mouth so I could transcend to Chinese food heaven. Definitely recommend even if you live a million miles away! read more

Driving through Iowa, craving some good Chinese food and stumbled across this hidden gem. Walked through the door and was hit with the smell of heaven. Absolutely breathtaking. A slice of China in the middle of Urbandale. Praying this wonderful family would share their recipes with the world! read more

I went yesterday to get egg foo young &mongolian beef. It also comes with egg rolls & crab Rangoon's& fried rice. The food was wonderful as before I ordered it. I went in to order I think I had it in 10 minutes not even tthat they are so good so fast wonderful flavor. I normally do not like eggrolls I didn't eat it so I put it in my air fryer today. Oh my God it tasted just like a spring roll. It was so so good. You could tell that they are fresh ginger in there because I could taste Ginger kudos to them. read more

Our order was delivered earlier than expected and still piping hot and fresh. The meal was very tasty.

I've been eating here for 4 years now and it's never disappointed. I've always ordered takeout, which is performed via a very easy and intuitive process on their website. The food is great, staff is friendly, and always on time. Would definitely recommend! read more

The best chinese food i have ever had, the portions were great for the price, the Egg Drop Soup was good and i dont like egg drop soup, szechuan vegitables were fresh and cruchy, and the sauce was great. food was served fast, and the lady at the front counter was very friendly. Will be returning again. Would give more stars if i could read more

Great service. Good comes out super fast and fresh. I love their Mongolian beef and soup choices.

My husband and I wanted to try a good Chinese place today and were thrilled that this place was open on Christmas evening for dinner. We were both in the mood for some Szechuan chicken so that's what we ordered. We also got some hot and sour soup. The food came pretty quickly. We got our soup first, but when we saw how light-colored it was, we knew it wasn't a good sign. It also didn't have many things in it; maybe just some eggs and skinny strips of tofu. The best hot and sour soups always have meat, vegetables, tofu and mushrooms in it and have a dark thick broth. This soup had none of those qualities. It was soup but it wasn't hot and spicy. In fact it was pretty bland. We thought that was a bad omen for our entrees. When we got our Szechuan chicken dishes, they came with an egg roll and crab Rangoon. The Rangoon looked very hard and dry like it had been previously cooked and reheated later on. It didn't have much flavor and the egg roll was kind of bland, too. The sauce for the dish was a little spicy but kind of one-dimensional like it was missing something. The chicken tasted like maybe it was cooked separately from the sauce. It was boring and didn't have any pan-seared flavor to it.. for the prices they charge, I was expecting much better quality. The food all tasted bland and Americanized. It definitely didn't have the authentic Chinese flavor I was expecting. We definitely won't be back again. read more

The food, service, and ambiance is incredible!!! I am always greeted with a smile and their food is some of the best in town! Plus, how insane is their giant fiddleleaf fig?! It's incredible! read more

Ordered on Christmas Day. We knew it would take a long time given the holiday and were willing to wait. We were told 30 minutes which was great! My husband arrived after 30 minutes. We were told it would be another 30 minutes. My husband paid for the food and sat down to wait. After another hour, we decided we would not wait any longer. My husband went up to request a refund, at which time the owner yelled at my husband, accused him of taking the food and then coming back to ask for his money back. Essentially, what happened was they gave our order to someone else and accused my husband of stealing food and money from them. Unreal. We will no longer support this business. read more

Took the kids to Tsing Tsao West/Urbandale for lunch a while back This place used to be a solid go-to for me, but over the past year(ish) or so the food seemed to have slipped in quality. Ownership or kitchen change maybe? This stop was more of a convenience for me... I know the menu, what the kids like, and that they weren't likely to be too busy. Garlic chicken, beef lo mein, orange chicken, an order of crab rangoon, and three fountain drinks... $30 and change before tip. I was pleased to find today's food reminded me of how it used to be before it went downhill (imo). It was all good including the hot and sour soup. It's still not Shanghai (or Great China...I really miss Great China) but it was better than buffet quality. Typical fast casual Chinese food. I'll have try it again, sooner rather than later, to see if they are truly back on track or if this was a fluke. Date of service 07/21/2018 read more

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My son and I went in for lunch on a Wednesday around 12:30. Unfortunately or fortunately it wasn't very busy, so we went right up to order. Service was good and the food was good, it came out right away. I always forget what my go to meal is. It's not schezuan, it might be the Hunan. I ordered the Schezuan, it was good, but not what I thought I wanted. It was nice and spicy, I ordered extra sauce so I could sop up the rice in it. Soup was OK, I'm not an egg drop fan, but my son devoured mine and his. The crab Rangoon was rather sad looking, there was no twist to the ends, just a flat triangle, that wasn't overly flavorful. Egg roll was crunchy. read more

Salty salty kung Pao chicken. When I told the lady taking orders she brushed it off. I had to pay for another meal. I think this is under new owners. Lady taking orders was extremely rude. Another table left almost all their meals. Do not waste your time or money. read more

I used to really like this place. The food sadly was not good, the vegetables had a very putrid smell/taste. The lady at the front desk blatantly ignored us, and then when we asked if we could order she acted annoyed with us. read more

If you've ever been to Denver and visited one of the "scoop" establishments, the food quality is about on par. The price of $5.50 or so for a lunch is good--it includes some soup, a small crab rangoon, fried rice, an egg roll and your entree. If spicy food is your thing you'll be disappointed as very few Hunan and szcheuan-type entrees are available. The restaurant was quite dirty when I entered around one o clock; it appeared the limited staff had trouble keeping up with the lunch rush. Soiled plates abound. read more

Tsing Tsao West - Hot and sour soup - Chinese Near Me - Urbandale, Iowa

I've come here a couple times over my lunch break when I was wanting Chinese food -- quick. The food is very bland at this particular location, I'm not sure what it is that they do differently but the other two locations are much better, specifically the South location. I did know this beforehand from my prior visits and asked for 4 stars to add some heat and extra flavor. I honestly think they forgot to put any in there. Anyway, I really don't think it's worth the time and money to come here just out of sheer convenience. I happened to ask a couple questions upon my visit. First when they brought my food out, I asked if they had duck/plum sauce (they do not, bummer). Secondly when I was comfortably full, I asked for a box. They seemed annoyed & inconvenienced at both questions, though they did have a box for me! One thing in particular I did like was they were playing Christian music over their speakers. I thought that was neat and relaxing. read more

Tsing Tsao West - Hunan beef extra spicy - Chinese Near Me - Urbandale, Iowa

Walk in: Say for here or to go, and then order. Your food will come out quickly, and it will be a huge pile of it. We chose to dine in. Much to my dismay, the material on the seats is completely falling apart. We sat in a booth, and little pieces of fabric stuck to my legs (I was wearing shorts). It grossed me out. It's bad. It's really bad. It's beyond the "part of the charm" and into severe neglect. Why not spend a little and get all of the furniture reupholstered to keep your restaurant looking nice? Anyway, the food came out instantly, and we sat and ate. We both had the Kung pao chicken. It was fine, but nothing amazing. The spring rolls were crunchy on the outside, but gooey on the inside--not the best. I'd say this place is fine for a quick lunch, but it will not be my go-to for Chinese food. read more

Tsing Tsao West - Kung Pao Chicken - Chinese Near Me - Urbandale, Iowa

Tsing Tsao allows you to order via their website and choose a time to pick up. When I arrived it was ready, as expected. The General Tso's chicken was pretty good. I'd gladly have it again. Their crab rangoons were average and lacked some flavor, but they were cooked right and not over done. I also got an egg roll, which was below average. Again it was cooked right but didn't have any noteworthy flavor. The rice was probably above average, though a bit too much soy sauce was used in the preparation. Fried rice with just soy sauce and a few frozen vegetables isn't usually a winner, though. The hot and sour soup was above average. The service was nice and fast. They do have lunch specials, which drew me to order here. I see potential and would likely come back for more dishes during lunch. read more

Tsing Tsao West - General Tso's Chicken - lunch - Chinese Near Me - Urbandale, Iowa

Not sure how we have lived so close and never knew about this place. This location is amazing. Greeted with kindness and food always made so quickly. We only get takeout, because we are not dine in people, and this is our favorite. Large portions that give even the teenagers leftovers for tomorrow. Oh and that hot and sour soup is the best! read more

Great food with plenty options to choose from. I recommend ordering the general tso chicken with white rice. They switch the white rice. Its alot softer and tastier. read more

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Food was very average. Sweet and sour chicken was all breading and no chicken. Chicken, egg roll and crap Rangoon were very greasy.

This is a chain around the metro area and they all seem to be different than one another. Not the menu but the actual food itself. They're not consistent when you order Mongolian Beef from here than if you were to order it from another location. This one in particular looked fine, all the Chinese decor and a big tree near the window. The people up front also looked to be Chinese as well. I don't believe that should be a telling of how the food will be but you kind of get that prejudice feeling that, 'oh they're Asian the food should be good at a Chinese restaurant.' This wasn't what what I got unfortunately. I got Mongolian Beef and it was very salty. The boyfriend got Orange Chicken which just looked like Sesame Chicken and actually tasted like it too. I don't know if they made a mistake or they're too lazy to cook up more and tried masking it. I just have to say, it's always a hit or miss at all the Tsing Tsao. read more

Really good Orange chicken and sweet n sour chicken. Loved the egg rolls too. The crab rangoons as well as the steamed rice weren't very good, it seemed like they had been sitting out for awhile. We also ordered the chow mein crispy noodles and they weren't crispy at all, but they were still good. Next time we will go for lunch because the dinner portions are huge! read more

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Just moved here from AZ, been searching for GOOD Chinese and finally found it here! We dined in, lunch specials with soup, rice, egg rolls, etc. Ordered Orange Chicken, Chicken Fried Rice, Pineapple Chicken (added spicy to this dish) and Beef with Broccoli. It was all so good we ordered an extra Orange Chicken to go so we would have it at home later. Service was excellent. We will be back for more! read more

I've eaten here many times. The service is always very abrupt and rude. I usually order the chicken fried rice which is pretty good. Tonight I tried General Tsao Chicken. It was not fit to eat. It had been overcook probably at lunch. $10. That's a lot of money for a meal that is not fit for human consumption. read more

We used to eat at least once per week here. The last trip had food that did not taste fresh. I had a chicken lo mein. They charged extra for the noodles. Did not used to do that. Wont be back. The food just tasted lik leftovers. read more

I had sesame chicken 8-10 pieces with practically 8 spoons of rice for 7$. Moreover I was thrown off by the size of the crab rangoon, it was the flattest crab rangoon & soggy. So no!! 3 stars is for the person who owns the place. Attention: GPS doesn't locate this place so look for Mc Donald's & dollar tree on hickman road. read more

Terrible customer services she was yelling and giving bad names don't recommended staying there to eat read more

Tsing Tsao West - noodles in a styrofoam container - Chinese Near Me - Urbandale, Iowa

The food seems to be, old & watered down down here! Very bland and skimpy as well. I'm sad I didn't research it more, because I ended up at the wrong one. There are apparently 3 locations. All separately owned? This one does not taste the same. Doesn't help that the front lady is kind of rude and short with you. read more

Good stuff. My go to chinese place and has been for years. Decent amount of food for the price as well. Always have leftovers the next day.

Amazing food! Everytime I order from them, the food is fresh, the chicken is crispy and the pieces are perfectly cut, not too big of pieces not too small. For around $6 bucks you can't beat good quality and yummy Chinese food. The service is very fast and the staff is friendly everytime. read more

Tsing Tsao West - Sesame chicken lunch comes with soup, hot and sour or egg drop, crab Rangoon, egg roll and fried rice. Around $6 bucks and change. - Chinese Near Me - Urbandale, Iowa

Nice cheap Chinese-American fast food! This is a popular place in the Urbandale area due to its affordability and location. It's kind of a guilty pleasure of mine. Price: Pretty affordable. There's a lunch/dinner menu where dishes range from 5.20 to 6.60 and it comes with a few sides. Lunch includes soup, fried rice, egg roll, and a crab rangoon. Dinner is the same except no soup and steamed white rice instead of fried rice. Food: Don't expect anything out of the usual. like the Shrimp with Lobster Sauce. My only complaint is that the crab rangoon could have more cheese in it since it seems like mostly skin. read more

They changed the noodles. :( I only went here because I loved their lo mein. Now they have a spaghetti shaped noodle and it wasn't good. read more

Tsing Tsao West - They must have got a new type of noodle. Please bring back the old type of noodle. Cheng's gardens noodles are better. - Chinese Near Me - Urbandale, Iowa

I hate to say it but the food was bad. The egg roll and crab rangoon were old. Even the hot and sour soup tasted wrong. A really off-putting experience. read more

Beef egg fu young is really good! This is really the only thing I've tried here so far but I find myself craving it every so often. I had some of the chicken on there too but I would skip it next time. They use dark meet, not great. The beef is good though. I know my egg fu young. Yummmm. They give you a huge portion too. The owners are super friendly. This place gets good business for dinner. Hmmm, maybe I'll go back this weekend : ) read more

My girlfriend and I stopped here the other night to have some Chinese food. Needless to say it was overpriced for what you got and the flavor as bland. We've been to the Waukee location what seems to be better, but unless you want mediocre Chinese food with above average prices - try another place. The only good thing about the place is the folks who take your order - they are super nice. read more

The employees at the restaurant are friendly and helpful. Food is always served fast, and hot! Regular customers are recognized and acknowledged. This is my go to spot whenever I want good food fast. I would travel there once a week, if it was closer to work or home. read more

I've been eating at Tsing Tsao for years. With four locations you can get your fix anywhere in town. What make this the best Chinese food in DeMo, the prices for sure. Well that and they are always consistent, I can't think of a single time where I was disappointed and that's rare in the food business! I tend to stick with one of their three specials of the day. The price ranges from $4-5.50 lunch special only, my favorite being the #2 combo. This is usually the spicer dish(tho never spicy) with 2 chicken wings on the side. I always ask for 5 star spicy with extra chili on the side. Like most Asian spots in DeMo, it's not really hot unless you do it yourself. Depending on what day of the week you go you also get one of their three signature soup's. The standard egg drop, hot and sour, or corn soup. My personal fav is the hot and sour. On cold days I'll order only the hot and sour soup, larger bowl with extra fixings. They make it special here, I'm not sure what they put it there but, it is delicious! I used try to plan my lunches based on that being the soup of the day. A few years ago I joined a friend for lunch and corn soup was the daily special. It now shares "almost" an equal spot in my stomach for favorite. I no longer plan my lunch I just go! read more

Tsing Tsao West - the front of the restaurant - Chinese Near Me - Urbandale, Iowa