I have lactose intolerance so I only order from that section. I ordered a taro root bubble tea for the first time. It was made quickly and tasted delicious but not too sweet. The server was very helpful and made it so fast. The place is as clean as when I first started coming here. read more

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I was pleasantly surprised by how large Tsaocaa's menu is and it's pretty reasonably priced. I'd recommend ordering online in advance cause it can take some time. They have plenty of seating inside. This is one of the few places in the area that has a green grape drink. My favorite is the Iced Muscat Grape Green Tea, which comes with crystal pearls and a milk foam. The drink is a slushee and the foam tastes like cheese foam. I typically sip it first to finish the foam and then use the straw to get to the pearls. They also have fried chicken, ramen, bento boxes, and egg waffles. The fried chicken reminded me of Korean fried chicken and was flavorful and crispy. The egg waffle was crispy on the outside, chewy inside, and they have a lot of flavors. read more

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I've had Tsaocaa before in Pittsburgh and enjoy their bubble tea! They have an osmanthus oolong milk tea, which I find to be somewhat challenging to find. I ordered it expecting it to be just fragrant and flavorful as the one I have before. Thought it was good, I felt like the flavor was lacking and could've been stronger. The boba was solid. I also had the chicken sandwich, which took about 10 minutes to get ready. You can pick the flavor of the chicken, and I got mine soy garlic. It's super delicious and feels large for the price (~$6), though it's definitely a bit messy to eat. The decor is also so cute inside with plenty of seating. read more

Tsaocaa - Richmond - Medium Osmanthus Oolong Milk Tea - Bubble Tea Near Me - Richmond, Virginia

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Went to get bubble tea after stocking up for the snow storm at Walmart and it was the best reward I could've asked for. You use a kiosk to place your order and then pick up at the counter. It took less than 10 minutes (they weren't super busy) and the person who made our drinks was very polite. The drinks were perfect. I adjusted the amount of sugar I wanted and they made exactly how I wanted it. I definitely will be going back. read more

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Whenever we're in the area, we love to stop here for some boba tea. I like the more traditional milky oolong, while my wife had a mango with lactose free frothy milk - an option not found very often! Definitely a great stop; always clean, pleasant and efficient! read more

Tsaocaa - Richmond - Milk oolong & Mango tea with milk foam - Bubble Tea Near Me - Richmond, Virginia

The bubble tea is ok, the tapioca is not great. Most of the flavors are very confusing.

Great bubble tea in Richmond!! Not cheap necessarily but you get a good amount for what you pay for. Taste is fantastic and service was very quick! Also a super cute spot! Decor and colors make it so vibrant read more

Tsaocaa - Richmond - Bubble Tea Near Me - Richmond, Virginia

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After waiting what felt like months for this place to open, we went to grab some dinner there once we heard they were having a soft opening. Upon entering the restaurant, you will find the place nicely decorated with ample seating. There were a couple of kiosks where you can order food on your own and it was very easy to use. Although they had a front counter, no one was available to take your order. We ordered: Chicken sandwich (soy garlic) - the breading on the chicken was soggy and a complete mess. Everything fell apart after a couple of bites. The chicken was moist but it lacked flavor. Wings (honey garlic) - this came out fresh and piping hot. It was crispy however you couldn't really taste the honey garlic sauce it was tossed in. Sweet potato fries - these were pretty soggy and didn't taste that great as a result. Coconut blue (30% sugar) - I'm not sure if their sugar levels are very different from the other boba places in Richmond, or if they forgot to only add 30% sugar level but this drink was way too sweet for us, even though the ice that came with it was melted by the time we got it so it should have diluted the sweetness some. We ended up tossing it. This may just be a personal preference for us but we were surprised at how sweet it was given we only asked for 30%z Coconut Mango Grapefruit (30% sugar) - This drink was also way too sweet, the boba that came with it was really soft. It also came with mango popping boba which was fine. We ended up tossing this as well. Please note that the fried chicken takes about 20-25 minutes to cook. Everything else was made well in advanced as soon as you put your order in but they don't give you your items until everything you order is complete. Our drinks and the sweet potato fries sat at their counter for 15-20 minutes while they were making the fried chicken. By the time we got our order, the ice in our drinks had melted and the fries were really soggy. It would have been nice if they timed things better so that we could have either gotten our drinks while waiting for our food or waited to make our drinks when our food was closer to being done. Additionally, we were not greeted by anyone when we entered nor was anyone at the front taking orders (for those who had questions or did not want to use the kiosks). Given that they just opened a couple of days ago, it would have been nice to have someone stationed up front to answer questions or helped those who had trouble with the kiosks, which I witnessed while I waited for our food. Alternatively, it would have been great if the kiosk gave a brief description of some of the items offered as their drink menu was extensive and thus overwhelming. A brief description would help been helpful! read more

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The boba scene in Richmond is pretty mid, but Tsaocaa is a great addition and it is great to see more authentic places open up. We visited twice during this Grand Opening weekend (once on Saturday and Sunday) since they were offering a BOGO deal. Saturday - Oh boy was it busy! We stopped by around 4:30 PM. They have two self-service kiosks and main cashier person. We ordered the purple potato milk tea w/ bubbles and brown sugar milk black tea w/ bubbles, original egg waffle, and 10 piece honey garlic boneless fried chicken. They called our drinks first. The boba was super soft and chewy. I do appreciate that we can change the ice and sweetness level. However, the food took at least 30 minutes. I feel like the egg waffle was made first and just sitting on the counter while the fried chicken was being prepared. The egg waffle was not warm when we received it and it was kinda disappointed because I grew up with fresh hot Hong Kong egg waffles. The fried chicken was delicious, flavorful, and juicy. Sunday - I stopped by around 1:30PM. The two kiosks weren't working so everyone had to order at the main cashier. There were about 2-3 parties ahead of me, but I probably waited in line for 10 minutes and then another 5 minutes for my drinks. I ordered guava lime green tea w/ crystal pearl and the grapefruit & peach green tea w/ grapefruit jelly. (Note: there is a tea vs slush option, so make sure you're in the correct heading because the name of the drink doesn't say slush). Overall, both drinks were very refreshing. Overall, great location for Tsaocaa, in a shopping plaza right off the highway. The parking lot is smaller relative to the Walmart across the street, but still decent amount of parking spaces. They have cute decorations inside with the Line Friends bear named Brown! read more

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Solid bubble tea place! My friend and I ordered boba and they were very speedy. Would come back here if I need bubble tea in the area

I order delivery from here. A lot. Grub Hub. 3-4 drinks each time. Always get a milk tea with grass jelly Always 30% sugar The rest are fruit teas. My favorite is anything with grapefruit read more

Tsaocaa - Richmond - Bubble Tea Near Me - Richmond, Virginia

Went to Walmart for a belt and saw this spot across the street. A quicc snacc before heading to the airport after the hotel breakfast was a bust .... I ordered the Orange Tea that was made to perfection and the wife got the Passionfruit Lime green Tea. For the meal I ordered the honey garlic and the wife ordered the hot and spicy both were fresh and cooked to order. The actually chicken didn't have "season" but the sauce made up for it. Perfect minimalist snacc to start the afternoon . I will add the spot was very clean and the sunlight shining in gave a great ambiance. read more

Tsaocaa - Richmond - Chicken Sandwich - Honey Garlic - Bubble Tea Near Me - Richmond, Virginia

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Not my cup of tea but the ambiance is super cute and maybe I just ordered the wrong thing. I definitely believe in a second chance and maybe asking for recommendations next time. read more

Tsaocaa - Richmond - Bubble Tea Near Me - Richmond, Virginia

Tsaocaa is a great addition to boba variety in the Richmond area, the inside is clean and the decorations are cute and trendy. The drinks came out pretty quick but the fried chicken took alittle longer. *Matcha Slush 4/5 - I liked this! The matcha taste was there and the sweetness wasn't overwhelming. I enjoyed the drink overall *Grapefruit Yakult 5/5 - very refreshing! My girlfriend really liked this drink. Great grapefruit flavor and not too sweet. Overall I'd recommend checking this place out compared to other boba shops in the henrico/Richmond area! read more

Tsaocaa - Richmond - Matcha slush, Grapefruit yakult - Bubble Tea Near Me - Richmond, Virginia

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Been here 3 times. I like the wings and the taro bubble tea! Interior is clean and the flowers on the table add a nice touch. We placed our orders on a screen. Parking was easy to find. Other customers were there to hang out or study. The bathrooms were clean. read more

Tsaocaa - Richmond - Wings - Bubble Tea Near Me - Richmond, Virginia

my best friend got the coconut mango slush n i got the pork floss + seaweed egg waffle n both were delicious!! my bf said her slushie was super refreshing n creamy n she loved the jellies!! it was my first time having a savoury egg waffle n it was EGGCELLENT (hehe) i loved the flavour combo n if i ever visit richmond again i'm definitely coming back to try more of their drinks n food!! the space is also super nice n spacious w a cute/chill vibe! read more

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I found this little spot while exploring near my new job. I loveeee mochi donuts so I was excited to see that this was nearby. Ordering is done on kiosks and quick and easy. They quickly prepared my order (brown sugar black milk tea and a mochi donut) and were friendly. The space is huge and there is plenty of room to just hangout and enjoy your treats. The milk tea was delicious and the donut was everything I was hoping for. The only reason I took off one star was that the prices were a bit more expensive than comparable spots but I still highly recommend if you are in the area. read more

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I ordered Brown Sugar Milk Black Tea with Bubble and 70% sugar. The boba was chewy and I like how it wasn't super sweet. I also ordered Uji Matcha, which wasn't too sweet either. There's lots to choose from on the menu! Overall, satisfactory. read more

Tsaocaa - Richmond - Bubble Tea Near Me - Richmond, Virginia

Get the garlic honey wings, and the creme rose milk tea!!! Those are some of our favorites, and occasionally worth the 2 hour drive for my wife and I. Highly suggest this place for food, dessert, or drinks. All are good! read more

Wings ( soy garlic) 4/10 flavor was not good but good crunch Drink 8/10 little too milky read more

Tsaocaa - Richmond - Got this it was good Lychee Milk Green Tea W. Yogurt Boba, And soy garlic wings 5 pcs, but wing flavor wasnt really good. Overall 6/10 - Bubble Tea Near Me - Richmond, Virginia

Truly a place you should try one of my absolute favorite chicken sandwiches and very good boba drinks if your in the Richmond area I highly recommend the staff is very friendly always helpful if your new very clean read more

So so. Chicken sandwich is a thigh. I prefer a chicken breast. I wanted to try some place new. Probably won't come back only because it was so so food. Cute place to sit and have a boba tea. read more

We dropped in after happening past, and we're excited to see a new boba place pop up. The place itself is adorable- great photo spot with comfy couches and booths, a lot of seating, and a nice atmosphere. I got a rose oolong bubble tea- it was a great rose flavor, but the milk itself seemed lackluster. The boba was just fine, nothing too special. My partner got the brown sugar boba milk tea- the brown sugar flavor was honestly pretty weak, so it mostly just tasted like plain milk. We might go back since their menu does have some really unique flavor options, but the flavors didn't really impress us all that much. read more

Tsaocaa - Richmond - Seated in the back corner, view of the restaurant - Bubble Tea Near Me - Richmond, Virginia

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Some decent competition for Brecotea at least in terms of drinks. Bubble waffles are pretty spot on- had the original and red bean green tea . I shared a hot oolong tea and it was goood. I'm not a big fan of mochi donuts and wasn't hungry enough to try them (only available on Friday sat Sunday according to a sign) but I'll definitely have to come back to try some their other non drink menu items. Plenty of space for groups and fairly easy access from 64 and Glenside. I honestly didn't think the Richmond market is big enough to sustain all these new Asian shops but I hope this sticks around. read more

Just saw this place located by the Walmart on Forest, it's a cute shop with different Asian desserts and foods. The price is a bit high, but it had good flavor. The egg waffles had a nice texture and weren't too sweet and the boba was good with optional sweetness percentages. The bento boxes were cute and filling, the shumai tasted a little like tater tots. The chicken sandwich was good for the price and the wings had a good crunch on them. There was a bit of a wait for food despite not being super busy, but it's a smaller staff so it's understandable. read more

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The Good, the Bad, and the Ugly The Good - I ordered fried chicken and it was delicious. Plus, the restaurant was clean, which I liked. The Bad - First, the menu isn't well laid out. If you don't want one of their chai teas or bubble somethings, you're out of luck. There is a page of drinks that I found overwhelming (I.e., confusing). All I wanted was a diet cola... forget that. Second, the staff doesn't speak English making questions superfluous. The Ugly - the restaurant is self-service. Sooo, why did they add a 15% tip to my bill. BTW, I (you) had no say in this tip. Honestly, I think this is illegal. There you have it. read more

The boba options are pretty limited in Richmond but this boba spot is pretty good highly recommend and it's refreshing to see they're opened up. There's a variety of drinks. I'd recommend their coconut blue drink it's a bit on the sweet side so probably recommend 50-70% sweetness. Other drinks I'd recommend is their King of Oolong Milk Tea and Sakura Oolong Milk Tea (not sure if this one is artificially flavored) both with milk foam but it's a pleasantly floral oolong taste I'm not used to. Most of their drinks tend to be a bit sweet so Id say 50-70% is a good recommended level for sweetness. Their honey garlic wings are really good but expect it to take 15-25 mins for each order and their matcha waffle with red bean was enjoyable to bring home with a side of ice cream, don't expect it to be overpowering in matcha though. I'd definitely recommend this place over other boba shops besides Zen Cafe being my other favorite in Richmond and I'd like to mention to be kind and patient with the employees as it seems that they have the same baristas and kitchen workers working full time at long hours and it can be exhausting as a food service worker as I used to be a barista/food worker. They're very nice and accommodating compared to other businesses I've been to. read more

I was so excited that this cafe opened. Love the cute interior design and chill vibe they have going on. Lots of choices and flavors on drinks. If you love flavored teas, milk tea/ boba tea, mochi donuts and bubble waffles you must come check this out. I didn't get to try the chicken this time around so I am going to come back. The red bean bubble waffle was so good. Texture was on point. Slightly Crispy outside, chewy on the inside. It was freshly made to order. It was Definitely worth the caloric intake. Great location. Right across from Walmart. read more

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Pretty good place, the drinks are incredible! The food is fast, I really recommend the wings!!! The other food items are tasty with very strong favors! Big back certified review Not too shabby!! read more

Food and drink was so good, great place to hangout with friends, definitely will come back next time read more

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I really like this place. It has great aesthetics/ atmosphere!! The only downside is the parking- if your timing is a little off, it's REALLY hard to get a parking spot. The food is good as are the drinks read more

Service was horrible. Waited 30 mins for my drinks & chicken skewers. Boba tea's was ok and the chicken skewer was frozen, deep fried & didn't taste good. It seems that they even forgot I had ordered the chicken because they didn't start frying them to until after they had already given me my drinks. Probably not going back to this place. read more

The honey garlic chicken wings were soo good. The crispness on the coating and the flavor of the sauce, I'd recommend any day.

Was mid day on a Saturday and almost out of donuts with no intention of making any more for all 5 of us, they only had a few out. Im sorry but if it's mid day you make more if you're open til late. My purple yam boba was garbage! Tasted terrible and had purple rice in it which was not on the computer menu which I ordered on or on the physical menu that was on the counter but the clerk still wanted to argue with me until I had to get loud and tell all 3 at this point I want a new drink without rice in it as I ordered to begin with! My family sat in the booth in the back left bc they loved the bear on the wall, I highly suggest no one does as we did!!! Either the sewer was backing up or rotten food was on the other side of the wall in the kitchen, all we kept getting was wiffs of shit! After eating 2 wings then losing my appetite I went to wash my hands but there was no soap in the bathrooms. I could understand if the place had just gotten ransacked and there were a ton of customers earlier but they were dead and we were literally the only people in the place. I came back to the table to see 3 partially eaten spring rolls, hands down the worst I have ever had and I have spent most of my life with the Asian community, my partner is Filipino and was disgusted by the gelatinous mixture oozing out the middle of this terrible concoction. Needless to say we left there after throwing $60 worth of the worst boba, wings and spring rolls away to head over to Jersey Mikes and try to cleanse my soul of what we just attempted to ingest at this unapologetic and very unpleasant place. Definitely will not recommend this place to anyone! read more

The best boba I've ever had (and I've tried plenty of places across California, New York, Georgia, Virginia, etc), specifically the yogurt drink. If you like tart, definitely try it! My wife gets the brown sugar drink and loves it. We travel an hour from Hampton Roads just for boba from here lol. read more

Just tried their Ruby black milk tea with boba and mochi donuts. It's very good quality and taste with a wide variety on their menu from sweets to savory foods! I would like more tea concentrated flavor but next time I will try another flavor. I love their options and the quality is really good. I was disappointed to learn the mochi donuts are made only Friday- Sunday so I had to come back on a weekend to get it. They should really state this on the social media or online, I only found out when I went to the store and they had a paper saying weekend only for mochi donuts... it would also be nice to know the flavor options if they could post online. The donuts were really good and fresh, not too sweet and with a great chew. I would like different flavor options, they have less compared to other stores. I tried churro, pink velvet, taro sprinkle and fruity pebble. The churro needs more flavor but the others were perfect with toppings. I will return back and try other items. They have an easy and convenient self checkout that's efficient. The service was fine. The store ambiance is very clean and cute read more

Tsaocaa - Richmond - Mochi donuts - Bubble Tea Near Me - Richmond, Virginia

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Best freaking fried chicken anywhere in Richmond. Reminds of being back home in queens. Try the waffles too and eat the doughnuts on the weekend read more

The milk bubble tea is very different than other places in Richmond. Not my preference. Ordered a taro milk tea with bubble. It wasn't mixed at all, and it was a task to dissolve the taro powder, so it just didn't taste right. We also got another one unflavored with 70% sweet but it was way sweeter than expected. We definitely enjoy other boba places in Richmond more, but it maybe just be a matter of taste and what you order - they have many options. Tried the matcha egg waffle, didn't really taste like matcha, just tastes like a very toasty waffle, wouldn't get again. read more

Good drinks and the food seems food from pictures. Ambience is there because I understand the aesthetic of these boba shops, being a bobarista myself. But I waited over 20 minutes for 1 black milk tea with boba. I dont see how this acceptable... read more

very clean, cute spot! the food is very fresh with the largest selection of teas i've ever seen. the chicken is very good & the donuts & egg waffles are amazing! read more