I would have to say that on average, I am here atleast 2-3x a week before heading to work. The line is either long or short, but moves quickly. The TSA Agents are most times friendly, they are quick and sometimes personable. There are two TSA checkpoints in Terminal 1. You have the option of entering either at one side of Lobby 2 at the Ewa end of the terminal or the relocated Checkpoint 1 at the Diamond Head end of Lobby 3. Word of Advice for savy travelers. Get yourself TSA Pre-check, CLEAR, or Global Entry to bypass the regular screening line. Don't forget that Wifi is also free at HNL. read more

TSA Checkpoint 1 - Public Services & Government Near Me - Honolulu, Hawaii

It checks out... If I could take a video of the other line as it passed the ropes area and went all the way down the closed Japan Airlines check in counter and practically down to the other security check line it was beyond insane. Having PreCheck pretty much saved my sanity as building up to this point has been short of a miracle that I got here in tact the process is so easy though wished it wasn't so far away though I could use the exercise as I didn't need to take anything out and just hele on was so easy. Thank you! read more

TSA Checkpoint 1 - Check this out! - Public Services & Government Near Me - Honolulu, Hawaii

OMG !!! I am loving the CLEAR Status! It has made traveling inter island so much smoother. It's much quicker than TSA. When the TSA Pre-Check line is long. CLEAR Members are taken ahead of regular TSA Pre-Check. Who can beat those odds? read more

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I have a total hip replacement and that is why I have TSA precheck. On 12/1/24 at 8:25 AM TSA officer Perez told me after I told him I had to use the update model to get screening. He literally told me threw my sunglasess in my bag while another TSA agent told md I cannlt hold onto the machine when I trying to take off my boots. What is the point to get the TSA precheck while the government paid employees can not even show the basic respect and communicate with an efficient matter. As a physician and consumer I am afraid I would not be visiting Hawaii unless TSA is willing to take some official reform to replace their incompetent staff that is wasting tax money we paid! read more

Long line is long. People trying to get home to the mainland backing up into the walk ways. Lucky for us, a kind TSA agent had pity on is and left us to another area with less of a line, so that their work load would be lessened. The folks were pleasant, the people were efficient and in the end, I got thru with minimal fuss. read more

TSA Checkpoint 1 - Public Services & Government Near Me - Honolulu, Hawaii

Not sure if I'm gonna be allowed to write about this or keep this review here but uh...here goes: Despite what I just went through, I'm going to give this service 5-stars for the work they do to ensure we Americans are kept safe before, during, and after flights to anywhere in the world. Kudos to the TSA staff for doing what they do with professionalism and a positive attitude. This check point is for the Hawaiian Airlines flights to the neighbor islands here in Hawaii, to the mainland aka continental United States, and to other countries HA flies. Idk what it is - well actually I do know what it is lol - but every time I fly, I have to be searched literally almost from head to toe. Sheesh. If you travel, don't put your make up anywhere in your carry ons even though you fear not having them with. If you take your make up brushes, mascara, lipsticks, eyeliner, lash curler, concealer sticks with you, you will almost certainly be detained until they figure out that all you're carrying are make up applying implements. Those items appear as dense objects and so your bag will need to be opened. And checked. And everything removed. For everyone to see. But they do try to be somewhat discreet. I think. Right? So... Same scenario goes for skin care products in little bottles. And Vitamins. And Nuts or snacks more than a little bag. And electronic devices other than perhaps tablets and laptops. It does not know what to do with Amazon paper whites :/ so it gets scanned multiple times. When your bags get x-rayed, the xrays can't penetrate the dense items so you'll end up being detained pulled on the side to wait for an indefinite period to have TSA take everything out with gloved hands and swipe everything with drug searching stridex looking pads. If there are a lot of ppl, you might wait quite awhile. They do they to hurry, that's for sure. Once that's over, you'll have to hope they are good at packing bags. Or else you will end up forced to repack everything back into your bag. Once that's over, you may or may not be subject to a pat down everywhere on your boday. And your shoes will be removed. And scanned again. And you'll be touch searched perhaps for a second time. again. Even though you already went through the scanning machine with your arms held above your head. Oh boy Perhaps it's the not so obvious ppl TSA should scan more closely rather than the obvious ones say like me who carries make up, skin care, vitamins, and vegetarian nuts for snacks. Idk. All I know is that they are the experts doing their best to keep us safe and sound and for that, they can search whatever they want all in the name of safety for me and my fellow Yeep, peep, man, woman, and child. Thank you for taking my items that were fine and for waiting for me to be scanned, drug tested, prodded multiple times, and for me to repack bags both going to and returning from LA :/ , Nadine C.! :) wimper :( On a positive note: Thanks for keepin' us safe, TSA folks! :D What a dilemma... N&J's LA 2016 adventure #2 of ___ read more

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The TSA agents need to humble themselves. They think they are a U.S. Marshall or FBI. But in reality just work at a shitty airport. Only bad part of my week vacation in Hawaii. read more

Review on 5/25/20 During covid outbreak. I appreciate that they only allow one party through xray & metal detector ONE at a TIME. So like we did the ID check proceeded to the X-ray....the whole line waited and no one was allowed in until my family passed thru the metal detector. Also, I noticed the TSA Agent had a spray of alcohol and spritzed the belt and table before & after we were done. Another I noticed they didn't PAT DOWN. When my son was selected he went thru that big ass X-ray/blowing/detector thing and was wanded but wasn't pat down, so just glad no one touched him lol. It was fast since no ones there. So we took our time & was careful not to over touch anything read more

I had to go through check point 1, because the main area was closed. I have a defibrillator and can go through the regular scanner. I need to go through the body scanner. At this check point where I was directed to go through, did not have the body scanner. I was embarrassed by being patted down. I felt discriminated against because I have a difibrillator. This is not right and does not sit well with me. There needs to be changes to accommodate citzens with medical conditions. Upset read more

The security checkpoint agent named Justin told my husband to take the contents of our baby stroller and put them in the bin. My husband was doing that and Justin yelled at him saying hurry up. Then he yanked the stroller from my husband, put the stroller upside down and shook all the contents out onto the floor. This actually slowed my husband down because he then had to pick the stuff off the floor and put them in the bin. This is uncalled-for harassment and no way to show aloha spirit in front of tourists that were watching. What a jerk! read more

TSA check point is hit or miss. We came through on a Monday afternoon and there was only one checkpoint open for all the mainland bound flights(United Airlines side, not Hawaiian). Is there short staffing or break time going on? No one knows. There's a reason they tell you to check in two hours early and it's usually because of this line. TSA workers are also hit or miss. Some of them are super friendly and helpful, while others talk to you like they hate their life and they want you to hate yours too. If I were more fancy, I would have tsa pre check and skip all this, but I like to keep my money and spend it elsewhere. Sometimes when the tsa pre check line is empty, they will let some of us "regular" folk in, but we still need to scan our shoes through the X-ray machine. Of course, this was yelled super loud at me by a TSA worker (relax, lady!) Thumbs up for scanning my fifteen year old son's slippers for a random shoe bomb check. The 'random' checks seem to always be some little old lady or my children. This is not isolated to HNL, my daughter's stuffed reindeer from Disneyland also got the bomb screen at LAX. I have also been bomb screened multiple times, which ended up from shiny tinsel like thread in my sweater or rhinestones on my jeans or some other clothing issue. However, the tsa check point at the Hawaiian airlines side is the best! Especially when the dogs are on duty, the line goes super fast. I wish there were more dogs, but they are only allowed to work an hour at a time. read more

Rude - made me leave 11 year old who went through pre check and friend was not pre check. Because friend was 12 they made me leave pre check and go to other end of terminal. Then gave me bad time when my phone had pre check but they made me put in bag. Insensitive and strictly by the rules unless you are related. The kine not so kind ! Hunter was supervisor who didn't care that unaccompanied minors left alone. Someone needs to check into this. No - I am not related to any TSA so no consideration! I have pre check - minor does not. Have minor go by themselves to another area because it is the "rules" BS. Use your head ! You ok leaving some minors alone because of rules ? Like there are no abductions ? Airports #1 people take abductees to get out of area!!! read more

REVIEWER #7 TSA is honestly the best way to go when traveling! Trust me, people, I tried it and loved it. Fast, and easy screening service without feeling as if you have to strip to prove a point. I left Hawaii on a Labor Day in the morning and surprisingly, the airport was not busy at all. Short lines and delightful people ready to greet you. The TSA Pre-Check is clearly marked with signs and is easy to maneuver through. There was an agent that asked to see my ID and afterward, I proceeded to the screening line. No need to take off my shoes or anything like that. I was in and out in less than 5 minutes. If you want easy and fast service, buy the $100 for 5 years and get TSA Pre-Check! read more

Very organized and didn't have take take off our shoes because they had this beautiful TSA dog who appeared to really enjoy his job. With his help the line flowed quickly. Which was great for the holiday rush. read more

I hate long lines and TSA Pre-Check helps me avoid them. That is why I love it. It makes flying and dealing with the stresses of frequent travel so much easier. With TSA Pre-Check at Honolulu leaving the Island is more of the Aloha you expect. The agent was nice and friendly and when he saw my NV drivers license made the comment I can't wait to come to your hometown again. The wife and I got through the checkpoint in just under 5 minutes. The regular line was at least 20 minutes long. So glad to not have to wait and waste more time trying to get to the gate. read more

Quick, fast, and in a hurry. It's hit and miss. I travel pre check so i'm spoiled. TSA has a way of making you feel safe but honestly being overbearing isn't safe it's inconvenient. Not that i've ever had to deal with it... read more

Upside was agents allowed the backup of TSAPre folks to use other lanes and gave us a yellow paper indicating TSAPre. Downside was we needed to remove electronics (computer and iPad) from bags. Of course, I find out after walking through the X-ray machine. The agent had to pull it out. Not a hard stop but inconvenience compared with similar airports. read more

They need to do some thing about the drivers license department and come to some kind of agreement with accepting the temporary paper ID... It is out of our hands to control the fact that the department of licensing issues us the paper ID vs. Giving us a hard plastic like they used to. TSA won't allow it they have strict regulation a supervisor in Kona said that any one can photocopy and create there own... Which is semi true I guess however, it is still a legitimate identification according to the Department of Driver's Licensing... They issue a huge expiration date in front and a bar code in back.... One point I brought up to the supervisor was to get a scanner and start scanning people ID... I mean the system needs to work together somehow someway.... Luckily I had my old I'ds with me so she could easily identify us. But than again what's good with an old I'd if it's expired.... Overall, I made my argument with her and she accepted the fact that the Honolulu airport used it and allowed us to come home to O'ahu.... read more

Slowest process to get to the gates. These people need some fire under their @ss and put some pep into their step.

Our founding fathers are turning in their graves! What an atrocity! American citizens traveling with in the United States should not be subject to illegal search and seizure! These TSA people are on a power trip too! I asked the gentleman shouting to remove all the food drink (especially the candy) if we were still removing our shoes. He said give me your ticket and I did and he said "Mel-veeeeeee -na take off your shoes"" it was a command! (First of all that is my middle name, second why would anyone even try to pronounce my name. Wow! And he shoved my tickets back at me! Wow! I will pray for these people oh I pray they see and are actually motivated to do something about it too, woe the atrocities of Liberty. read more

Sharilynn from HNL International Airport TSA has been such as great help and the only person who was capable of assisting me. I initially lost an item 7/16/2018 and each time I called, an employee would tell me to call another number. So I called the other number, and played tagged for an entire day until I finally spoke with Sharilynn the next day. She was able to direct me in the right direction and now I have retreived my lost item. Thank you Sharilynn! read more

Just went through Security and it was the worst experience I have had with TSA. My wife got "randomly" patted down, in the front of the line with everyone watching. They kept back my laptop to test it...never had that happen. My wife forgot some lotion in her bag, they took it and when my wife asked to use a little before they threw it away, the mean little rude agent scolded her like a child and told her it was a sterile area and she would have to go back out to the checked area to use it. No reason to be so rude about it. The line was very slow even though there was like 10 agents walking back and forth talking about when the next break was. Appears to be so inefficient and a waste of tax dollars. read more

I had a great experience through this TSA. I was through it in about 5 minutes. Probably because I have PreCheck and go through the expedited PreCheck line and don't have to take my shoes off, laptop or soaps and stuff out of my bag. The TSA agent was nice enough. If you want to have a good experience like I did, get the TSA PreCheck. read more

We have the TSA Pre-Check status. Unfortunately at Honolulu, there is no separate TSA pre-Check line. You still have to go through the standard long regular line to check ticket and ID. If you ticket has "TSA PRE" on it, you are given a yellow card. The only difference is you don't have to take off your shoes for the scanner. All other inspection procedures are the same. As much travelers as Honolulu gets, it seems obvious TSA would implement Pre-Check lines. read more

Had the best ever experience at HNL airport security on may 23. They used a dog to check passengers. No hassle no taking off shoes and unpack laptops! All passengers where relaxed and happy. I definitely endorse hiring more dogs. Great service keep it going! read more