It's actually so fascinating to me how there are people on here actually celebrating the help, and health their animals say they received. We unfortunately have a much different experience to share about this BARBARIC AND DISGUSTINGLY RUN house of terror! What's truly insane about this process is this "facility!" Is nearly impossible to contact. They have one phone line in and out apparently so if they are on the phone already you can't reach! While our dogs were in this hell hole, this "State" ran facility went without power for three weeks that an actual "Veterinarian!" Admitted was the reason we were not made aware of sooner when our baby puppy (we moved two dogs over from the mainland!) Was discovered to have a horrific infection / wound on his paw that needed treatment IMMEDIATELY! After landing in May, they "finally contacted us in June!" The woman I spoke with said "we will attempt a topical treatment to help dry the lesions or we may have to amputate, depending on the spread and issue with the dogs health!" I was located on an outer island, and so I was in shock, STUNNED even. So, as the "communication" between their "veterinarians" and "staff!" It became apparent we didn't ever get a clear answer, so as we waited out the "120" day wait for this absolute BULLSHIT excuse of a "State" ran facility to perform their "job in protecting the islands from rabies!" It was worsening and worsening my fear, as well as my spouses. Finally in the beginning of September, we get a call, days before we expected, that we could come pick them up! It isn't until you accrue $3,948.00 in charges that they offer a "payment" and promise to pay program to finally rescue the poor animals you've trusted to the care of this fucking JOKE of a facility! So, as we drove in and I witnessed that fact that the "State" was basically housing our dogs in kennels fit for a DOG FIGHTING RING, I saw puppies hunkering in these rusty ass cages with rain soaked fur and no visible water / food bowls! When they "opened" at 12, the tiny Micronesian looking woman who tried to help me handed me off to this Asian woman with way too much BLACK AND BLUE EYE SHADOW ON, (I'd start using an eyeshadow primer!) anyways, I'm livid at this point, I have NO idea what sort of care or health my animals would be in! Once we processed my $1000.00 down payment, the remainder of payments applied, I was given this form and told to enter this gate! I handed the form to this tiny man who said "oh their 595957" and NO fucking help! As I walked pasted rows and rows of these "kennels" that was just washing layers of rust down them on to the concrete flooring of these HOVELS I BEGAN TO SINK IT, how PISS POOR AND SHITTY THE STATE ALLOWS THESE FUCKERS TO OPERATE, so, I began to get livid, and finally at the end I saw them! I freaked out and then realizing they had no collars, no leashes, I began to scream for help! Mind you, this facility had one grounds keeper who was an older man in a green jump suit and he started to get sassy and fucking rude to me. So I went in on him, and he's one of those pieces of SHIT who don't like it when gay men or even women probably back talk him ,anyways his piss poor attitude made me realize I needed a leash and he said some caregiver would be coming by. I walked back to the kennel and this woman met me there. She handed me two leashes and I went into the kennel. Which, the kennels are locked with just this weird hook thing, I gathered my two puppies and began to walk back. I walked passed where that old fucker in the green jump suit was and the caregiver was there again. She apologized and I asked her what the fuck and who the fuck had called me about my dogs leg and how it went from a topical treatment to amputation!!! She was confused and apologized because she had the care of all the dogs in this giant section and told me to stop by the "dispensary! Which is literally just some fucking crack in the window in the hall way on your way back to the layered gates to get out of this hell! There I stopped and these two pieces of trash fuckers in "doctor" garb stood there, one was a chunky tall white lady with a short pixie cut (bad idea!) and then some mousey brunette who had a long horse face were standing very defensively! I asked them again who the fuck made this call to me and the one with the long hair and face walked up and was like "no one said that!" Trying to deny this whole HORRIFIC experience didn't happen! Then some short Asian woman walked up and the brunette walked back to her coworker. The Asian woman had these forms trying to justify the phone calls and deny all at once! At this point I was so emotionally spent, I asked for copies, she said no the front may be able to help! At this point I was like done! So I walked out and then got the puppies in the car. Loaded up. I have emails, photos, and an experience that I can't even write in detail on this Yelp because it has a word limit! I'm so not done! So BEWARE OF THIS HELL HOLE! read more