Do not trust the Google reviews for this company. I strongly recommend not hiring Five Stars…read moreRestoration. We hired them to clean up and repair water damage in our home based on their positive reviews, but the experience was extremely disappointing. The initial cleanup team did a good job drying out our crawlspace--especially Lester. However, once the repair phase began under owner Gani Berisha, the experience deteriorated quickly. Communication was poor from the start. After the drying process, we waited weeks with little to no updates. When Gani finally visited, he seemed unfamiliar with the project and focused mainly on upselling upgrades because insurance was paying, even suggesting LVP flooring despite our home having hardwood. Once repairs began, communication continued to be difficult. We had to repeatedly request updates, which were often ignored or met with frustration. While we were staying in an Airbnb, we were suddenly given one hour to choose between two floor stain options--neither matching our original floors--and had received no prior notice that a decision was needed that day. When I called to ask about additional options or samples, Gani became irate and dismissive. Eventually, the subcontracted flooring company provided several proper stain samples, which resolved the issue. Throughout the project, the work felt rushed and we had to repeatedly point out problems that needed fixing. The project also ran later than promised. When we finally moved back into our home, we discovered several issues: one of our lamps had been broken, paint was on our Dyson vacuum, and one of the bathrooms had been left in extremely unsanitary condition. When we raised this with Gani, he told us he would submit another claim to our insurance company so we could receive a check to cover the damaged items, rather than his company reimbursing us directly. Overall, this was one of the worst contractor experiences we've had. Based on the poor communication, lack of professionalism, and how issues were handled, we would not recommend working with this company.

Alonzo came to shampoo my carpets and did a wonderful job. He was very professional, and he was…read morevery detail oriented. I would highly recommend him. Rita Snow

Courteous and professional. Showed up on time and took care of everything! will definitely be using…read morethem again!

This company and it's people are awesome! Very professional, thorough, and friendly! They repaired…read moreand restored half of my house from a main pipe bursting! They put true meaning to saving the day! Sent the cavalry out the same day I called them!

I found out I had an extensive mold problem after a water leak and started calling around to…read morecompanies to try and get help immediately as I have asthma and allergies. Not only was Robert friendly but he was knowledgeable and showed up on time to provide pricing and explained what I could expect during the whole process. After speaking with him I knew I was making the right choice in selecting his company. In addition to his responsiveness and competence, my experience was as painless as any project could be. Overall, I would highly recommend him to all my family and friends!

From the owner: Our specialized expertise encompasses mold testing and removal, as well as water damage…read morerestoration. As a family-owned business, we prioritize the utmost respect for all our customers. We are acutely aware of the traumatic experiences that individuals endure as a result of these events. For an honest assessment and competitive pricing, please do not hesitate to contact us.

It took 10 days to get a return call the schedule a visit for estimate. After 20 more days, I was…read moreinformed very rudely by Susan at the office that it would be another month before they could even get an estimate back. In what world does it take over a month to create an estimate? The normal turn around is 3-4 days. I even waited when I was informed it would take up to 14 days to get the estimate back, when that date passed and I still had heard nothing, I followed up and was told now they aren't even going to to do the estimate!! They dropped the ball from the start. They didn't call me back in over 10 days, didn't get an estimate to me in 20 days, and when I complained they said they weren't going to do it all. So unprofessional, I have wasted almost a month waiting on them because I believed in their company's reputation. Avoid Walker and Frick at all cost!!

They did a great job helping us get our house back in great shape after our water heater destroyed…read moreour flooring. They gave us a bunch of options and were very helpful and up-front about what/why things were going to happen.

There was a torn up section of carpet that I needed to get fixed. I had some extra carpet material…read morebut didn't have the padding. He had some padding and was able to patch it up nicely.

I can't say enough positive things about the great experience I had with Carpet Doctors! From…read moreanswering the phone on my initial call, providing an estimate in a timely manner, repairing our damaged carpet expertly, to following up in all areas of the process. Highly recommend Scott and Carpet Doctors!

So thankful to Joe and MoldStoppers! He came out and provided excellent customer service and…read moreknowledge of what was going on with my home. After coming out to my home, he determined that I did not actually need his services but still offered advice of how to remedy my specific situation. So grateful to this company. Jeff Yarbrough Fayetteville, GA.

From the owner: MoldStoppers™ Remediation inspects and tests for mold in your home, apartment, workplace or…read morecommercial property. MoldStoppers™ Remediation specializes in remediating the harmful environmental conditions which are caused by all types of toxic mold, including stachybotrys (the "black mold"), and which have been linked to Sick Building Syndrome. MoldStoppers™ is a Certified Installer of moldBLOCK™. moldBLOCK™ is a proven performer for mold protection for Single Family & Multi-Family Homes. If you are a home owner having a home built or a builder building a new home, moldBLOCK™ and MoldStoppers™ should be a part of your plans because it's.. Every MoldStoppers™ remediation project will start with a top to bottom visual inspection. We have to determine the water source before we can correct the problem. At that point, we may require testing before a detailed scope of work can be written. Our crews are made to follow the scope of work on all contracts so there is no surprise. Please note we seal off all contaminated areas in a home from safe areas. All work is done with the thought process that this is 'our home'.

As a local real estate broker, I'm always looking for solid contractors who show up when asked and…read moredo a great job resolving issues we find during our inspections. Nixon cleaning and Restoration has helped me many times and they are friendly, honest and informative. Yesterday, I had a final walk through prior to a closing and we stumbled upon a mildew issue and Mr. Nixon showed up within 30 minutes of me calling and explained his thoughts on the new found issue and treated the mold/mildew on the spot and made the purchaser feel confident moving forward. Very impressive. Do not hesitate to reach out to NCR.

Super responsive and can say that this is an honest business not out there to get your money !…read moreDaryll came out for moisture issues we had at our home. Turns out , it was small enough that I could handle myself for less money - and Thad's exactly what he recommended. Daryll -thank you for your recommendations.