WARNING TO ALL CONTRACTORS & CUSTOMERS: DO NOT DO BUSINESS WITH FIVE STAR RESTORATION OR GANI…read moreBERISHA I am writing this review as a warning to both subcontractors and property owners considering working with Five Star Restoration and its owner, Gani Berisha. We performed subcontracting services for this company in good faith. Our work was completed professionally, on time, and without any disputes regarding quality. Despite this, Gani Berisha has completely withheld payment of $2,405 for our labor and materials. He has ignored text messages, ducked phone calls, and refused to pay what is rightfully owed. For Contractors: Protect your cash flow and your team. Five Star Restoration does not honor verbal or implied agreements and will leave you holding the bag for material and labor costs. Do not take jobs from them unless you want to chase your money through the court system. For Property Owners / Customers: Be incredibly careful hiring this company. Because they refuse to pay their subcontractors, you run a massive risk of having mechanic's liens placed directly against your property by unpaid workers, completely disrupting your project and title.A business is only as good as its integrity, and Gani Berisha has shown zero integrity in his business practices.

Do not trust the Google reviews for this company. I strongly recommend not hiring Five Stars…read moreRestoration. We hired them to clean up and repair water damage in our home based on their positive reviews, but the experience was extremely disappointing. The initial cleanup team did a good job drying out our crawlspace--especially Lester. However, once the repair phase began under owner Gani Berisha, the experience deteriorated quickly. Communication was poor from the start. After the drying process, we waited weeks with little to no updates. When Gani finally visited, he seemed unfamiliar with the project and focused mainly on upselling upgrades because insurance was paying, even suggesting LVP flooring despite our home having hardwood. Once repairs began, communication continued to be difficult. We had to repeatedly request updates, which were often ignored or met with frustration. While we were staying in an Airbnb, we were suddenly given one hour to choose between two floor stain options--neither matching our original floors--and had received no prior notice that a decision was needed that day. When I called to ask about additional options or samples, Gani became irate and dismissive. Eventually, the subcontracted flooring company provided several proper stain samples, which resolved the issue. Throughout the project, the work felt rushed and we had to repeatedly point out problems that needed fixing. The project also ran later than promised. When we finally moved back into our home, we discovered several issues: one of our lamps had been broken, paint was on our Dyson vacuum, and one of the bathrooms had been left in extremely unsanitary condition. When we raised this with Gani, he told us he would submit another claim to our insurance company so we could receive a check to cover the damaged items, rather than his company reimbursing us directly. Overall, this was one of the worst contractor experiences we've had. Based on the poor communication, lack of professionalism, and how issues were handled, we would not recommend working with this company.

Courteous and professional. Showed up on time and took care of everything! will definitely be using…read morethem again!

This company and it's people are awesome! Very professional, thorough, and friendly! They repaired…read moreand restored half of my house from a main pipe bursting! They put true meaning to saving the day! Sent the cavalry out the same day I called them!

Company is not reputable. The owner Randy Kangas is a fast talker with promises that's are never…read morefollowed through. Company has been reported apparently to BBB and has been sited for work on someone's job. Do not hire for you'll be disappointed and money taken from your wallet.

DO NOT HIRE THIS COMPANY. Another contractor recommended this guy and it was a huge mistake…read more Should have read these reviews instead. He takes half your money and leaves you hanging for 4 months. Then he comes after calling him 4 times, does a shitty job and leaves without finishing. I'm sure he goes to other paying jobs since he already got all the money. Concrete was pitted and splashed all over the walls of the garage. Forms were left for a week. TERRIBLE CONTRACTOR!

Believe the reviews. What should have been a 3 week job took 5 months. They were recommended by…read morethe insurance adjuster and now I know why. Their customer service is horrible, Their estimate left out many things. Work was behind schedule and they sub contracted. Sent me the wrong itemize bill and then a notice of late payment when they didn't respond to my inquiry about it. Wrong measurements, wrong orders, I had to pay for things myself to get my kitchen back. They charged me for work they didn't do...supplies they didn't order. How they manage to stay in business baffles me. Many months later I'm still upset about it. NEGATIVE 1000 STARS.

We had a leak in our bathroom and hired Wilton Construction to tear out and install a brand new…read morebathroom. We decided to put in a shower stall instead of a bathtub. After demoing and removing everything to the wall studs the crew at Wilton installed the tub floor wrong. They didn't secure the base with mortar which caused the floor to move around and make loud cracking noises. You could hear the cracking noise from the other side of our home. We complained and they told us that was normal. We finally asked them to come and listen for themselves. They agreed it was not normal. Their solution was to drill holes underneath the shower stall base and put in some expanding foam. Well, the foam fell apart and the cracking noises came back within a week. So, we complained again. When they finally came back they drilled from underneath and pushed the shower stall up a little higher. That caused the back shower wall to buckle. Now the shower leaks inside the back wall and is pouring out from the front sides of the shower stall. Lord knows how much damage is being caused inside the walls. I'm starting to smell mold now that it's summer time. We called and asked them to come back and fix this situation and they ignore us now. We texted pictures of the baseboard damage being caused by the water and they didn't care. It's only been a few months and the damage is getting worse. The seal they put around the shower doors is falling out and the water damage is ugly and dangerous.

Our house was a total loss from a fire. The best decision we made during this complicated time was…read moreusing RVA Restorations. They empathized and really cared about what we wanted for our home in the rebuilding process. We were able to take our time and never felt rushed to make up our minds about reconfiguring the home or deciding on something such as the finishes. We would also like to add that they really know their way around all of the intricacies that the insurance company can sometimes make even more difficult. These guys our great. They truly delivered on our dream home!

If you enjoy total aggravation, hire RVA. We were told it would take 3 to 4 months before our house…read morewould be done. No, it took 11 months because we had to fire RVA Restoration due to their incompetent sub contractors and an argumentative superintendent. If you choose them, be prepared to oversee everything they do or you will be sorry. They don't even deserve ONE star! We made the unfortunate decision to choose this company for restoration work. They are highly unprofessional and incompetent. Do not make the mistake of thinking they will finish your project skillfully or on time. You are better off finding qualified tradesmen specializing in specific areas, who care and take pride in the work they do. This company is nothing more than an embarrassment to the industry. They will do low-grade work and leave your home worse off than it was.

Andy Le and his team have our highest recommendation for their quality work. We have had them do…read moreall the floors in our house as well as steps/landings and could not be happier! They are friendly and professional, they communicate well and listen carefully, and they are reasonably priced. Really, give them a call and you will become a happy Andy Le customer like we are!

Andy and his crew just completed refinishing about 850 s.f. of very worn white oak flooring for us,…read moreand they did an outstanding job. The crew showed up to work each day until the job was complete, and all the way throughout, communication was clear and complete. We chose a dark walnut stain with water-based polyurethane in satin finish, and we couldn't be more pleased. We would definitely recommend Andy Le and company.

What an absolute disaster! DO NOT HIRE THIS COMPANY. The house received water damage in December,…read morethey did not complete the work until August! Multiple project managers that quit, would not return calls, or follow up to emails. They have changed their prices multiple times, sent "complete" bills, then tried to bill again for the same service. They broke granite in the house, then tried to get us to pay for it.

PuroClean is a SUPER, HONEST, CARING company. I had a leak in my roof and my HVAC system. It…read morestarted in November 2024 and it's now February 2025 and things are just starting to get fixed. PuroClean has stood by me from the beginning they advocated for me with the insurance company, and they've also helped me with contractors that I could trust. IF it wasn't for PuroClean I think I would've lost my mind as a single lady not knowing what to do with a big mess PuroClean stood by me like a best friend. If you wanted me to rate them 1 to 10, it would be 1,000,000,000,000. For a woman that didn't know what to do or how to start the owner Peter stood by me every step of the way. He was even in my house on SUNDAY!! This man had to be sent from heaven!!! I cannot say enough about this company so if you're a single lady with mold issues and you don't know where to turn call Puroclean, who will stick by you from beginning to end

Daryl provides incredible customer service and installations, all with a fantastic and fair price…read more As a real estate agent, I send all my clients who have crawlspace needs to NCR. I would highly recommend giving Daryl the opportunity to serve you - you will not be disappointed!

As a local real estate broker, I'm always looking for solid contractors who show up when asked and…read moredo a great job resolving issues we find during our inspections. Nixon cleaning and Restoration has helped me many times and they are friendly, honest and informative. Yesterday, I had a final walk through prior to a closing and we stumbled upon a mildew issue and Mr. Nixon showed up within 30 minutes of me calling and explained his thoughts on the new found issue and treated the mold/mildew on the spot and made the purchaser feel confident moving forward. Very impressive. Do not hesitate to reach out to NCR.

John did an excellent and thorough job with my new home inspection. He took pictures and included…read morethose in the report and put all of it in a nice binder when he finished up that day! We then sat down and discussed what he had found. He explained everything that needed attention immediately and things that needed attention at some point. I highly recommend Home Integrity!

Professional, friendly, industry expert, customer oriented, very detailed reporting (received in a…read more3-ring binder, you don't get this type of service often!). 10/10 would recommend John to any one looking to have a Home Inspection done.