This review is edited after a long conversation with the company's owner Peter. At no point did he…read moreask me to change my review, but was rather seeking genuine, more detailed feedback to improve their operations. He also shared measures they've already and still plan to enact to remedy some of the issues I ran into originally. While there were some communications challenges throughout the installation process, the overall professionalism and competence of staff is very good. In my recent interactions, they have demonstrated that they do care about customer service and satisfaction. Their billing invoices are still somewhat confusing and vague, but they are working on making them better. I would like to publicly acknowledge two people on our job that went above and beyond. First was Jose who did the installation, he identified that the lines didn't have to run the attic and other site survey errors that saved us time and pain. He was personable and professional and took pride in his work. The other was Tara who assisted us in identifying and rectifying billing errors and took the time to call and discuss each of my concerns in detail.

Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

Nick is a real-life superhero! We ran out of propane on a Saturday, and none of the major propane…read morecompanies would deliver. Nick answered our call and came to our home within a few hours. I highly recommend him, he's a true professional.

Fitz was very fast and efficient when installing our new water heater. Fitz came back a few days…read morelater and installed a new garbage disposal and once again did a great Job! Fitz did a great job of cleaning up after both installations. I would highly recommend using Fitz for all of your plumbing needs. Jake

I couldn't be happier with my experience with Sunrise Propane…read more They recently set me up with propane service for a new 26kW Generac standby generator, a tankless water heater, and installed the supply lines needed to convert several appliances from electric to propane. What could have been a complicated process turned out to be remarkably easy. A big part of that was Pete. He was outstanding from day one--responsive, knowledgeable, professional, and always willing to answer questions. No matter what came up, he got back to me quickly and made sure I understood my options and the next steps. Having someone that engaged and customer-focused made the entire project virtually stress-free. The installation work was completed professionally, everything went according to plan, and the level of customer service exceeded my expectations. If you're looking for a propane company that communicates well, does quality work, and genuinely takes care of its customers, I highly recommend Sunrise Propane. Ask for Pete--you'll be glad you did.

With the back to back Hurricane Helene and Hurricane Milton mess of the 2024 season, we spent a lot…read moreof time running on the whole house generator (Thanks Duke! /s). This of course consumes quite a bit of propane, and we began to get into the danger zone. Our normal fill company was eight days out, so I began calling every place around Pinellas county, and south to Sarasota. Sunrise not only said they'd fit me in, but for a trivial $75 off-route fee, they could come the next morning instead of waiting a couple days for their normal weekly visit to my area. They showed up right on time and took care of everything; even swapped out my foggy tank gauge so I could see what percentage I was at, which I'd been unable to do for a few years. Five more days on generator and I was ready for a top off the following week, they were back out again on the normal day while everyone else was still a week or more out from being able to get me. The rate per gallon was a bit higher than market, but hard to complain about that when everyone was a week or more out from even being able to service my house.

I am a senior living alone and my old 100 lb propane tank and stove were giving me real trouble…read more Multiple companies turned me away, saying they couldn't fill my tank or come out. Then I called T&D Propane and spoke with Camy. She went out of her way to help. After I sent photos, she personally worked on a solution for me. This morning, two of their men came to my home, thoroughly tested everything, fixed leaks in both the tank and stove, replaced the line, and even dug a hole and set a concrete block so the tank won't rust. They also put a few gallons in the tank so I could cook right away, and they'll return this week to fill it properly - they simply cared and went far above and beyond. Thank you, Camy, and the wonderful team at T&D Propane. You truly made a big difference for this grateful senior. I will recommend you to everyone!

These guys are so much better than anyone else. They are the go to guys for propane supply and…read moresupport, they work with you to get the appliance providers to do their jobs. Outstanding

I have been buying my propane here for a year now. why, I do t know, but they hired this moron to…read morefill you tanks. what a jerk! I knew my 20lb tank wasn't totally emptied. in that case they would only charge what was put into the tank. He put 2lbs in my tank and charged me 19$, the price for filling a completely emptied tank. bottom line, I paid $19 for 1 lb of propane, which is ridiculous. Needless to say they lost me as a customer, be very careful when dealing with this company! There are many others out there that can provide you with propane. these guys are theives, STAY AWAY!!!!!

I LOVE these ppl! Exceptional all the way around! I've only had my home 11/2 yrs.. had no idea who…read moreto call when my a/c went out! The HOA president was quick to recommend.. and they did not disappoint! Honesty and Integrity in every sense..!! This also happened when I was broke Not only did they invoice me 30 days out.. they even gave me an extension to pay remainder Unheard of in these times! Forever my A/C ppl!

It was Wednesday afternoon at 2pm on August 28th and Tropical Storm Dorian got upgraded to a…read moreCategory 1 Hurricane. I immediately called Ridge Propane. Even though the employee that answered the phone sounded extremely overwhelmed with many phone calls, I felt like I was the only customer she had all day. She was sweet as pie and very reassuring. She told me that due to approaching storm that numerous other clients had ordered propane replenishment before me but that they would deliver after the hurricane passed. I said ok and booked my refueling. I should not have let my tank run to 30%. Lesson learned. My new goal is to keep it always at 80%. Yesterday morning, on Saturday, my dogs' incessant barking woke me up early. It was a Ridge Propane delivery driver to refill my underground propane tank. I was surprised since I was informed about my delivery after the hurricane passed & when things got back to normal. I greeted the gentleman with a wide smile & some bewilderment. He was super friendly. He mentioned that the company brought in out of state personnel, like him, to help aide in fulfilling all their fuel deliveries. Now that is customer service. Other propane outfits I had reached out to also promised delivery after the storm some 7 days out from my initial call. Ridge Propane really cares about the community they serve. They will always be my propane provider. Keep up the GREAT WORK!!!

Tried multiple times to reach their customer service but I could never get through. Let messages…read moreand never heard back from the messages.

Older Sunoco gas station with a tiny, not yet remodeled, food mart in Lakeland at the corner of…read moreEdgewood and New Jersey Road. Gas, vacuum & air, propane plus snacks and drinks are available here. Gas was pretty reasonably priced. This station is convenient if in the area and cashier was friendly

I love coming to this station I have known the owner for years he is great. They also open early…read moreenough for us to stop by before work.

Thanks to all who took the time to review Suburban Propane!…read moreWas about to make a mistake by signing on with them until I read your reviews. Am currently with AmeriGas and NOT happy with the way I am being treated after their tank went empty 8 months early. Its been 6 days and I am still out of propane! Guess I will need to keep looking for a new provider.

Sold out to Suburban. Fewer and fewer suppliers around makes the market less competitive and more…read moremonopolistic.

Fast and efficient work. The staff installed a 500 gallon propane tank, hooked it to the generator…read moreand our house. Also, filled the tank the same day the line was dropped. Appreciate the work!

They are convenient and reasonable and very nice people. Always greet you with a smileread more

$20 for a 20 lb tank, cheapest around. BTW all the blue rhino and other swap your tank brands only…read moregive about 15-16 lbs and cost more money. Ever wonder why your tank seems to run out faster?? There's your answer. Weigh your tank and you will see the difference.