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    Sunrise Propane

    4.1 (12 reviews)
    Open 7:00 am - 4:00 pm

    Services - Sunrise Propane

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    2 years ago

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    3 months ago

    Very professional and friendly!. Bought two tanks and had them filled for a decent price.

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    1 year ago

    Great customer service. Install went as planned. Highly recommended. Amanda was very helpful with the whole process.

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    1 year ago

    Great service and friendly, parts service and propane at reasonable prices ......try them you will like them

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    3 years ago

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    4 years ago

    Excellent service at a fair price. I was surprised at how clean and organized they were. Not your typical propane outpost.

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    5 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    Ask the Community - Sunrise Propane

    Review Highlights - Sunrise Propane

    They installed my gas line for stove in a very timely manner.

    Mentioned in 2 reviews

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    Suburban Propane

    Suburban Propane

    (3 reviews)

    Communicating with this company is an endurance event. I've called for both routine refills and…read moreemergency refills, and each time the response clock seemed to run on "Suburban Time", about seven hours minimum. Most recently, I'll admit I missed checking the tank (apparently we've been very enthusiastic gas users). So I called Suburban Propane to schedule a refill. The automated system told me the wait would be 30 minutes, so I requested a callback at 5:30 PM. That callback came... at 10:30 AM the next day. So much for urgency. Ironically, the only way I managed to get someone out within seven hours of my original call was by reporting a gas leak. That's not a workaround customers should have to discover. They proudly advertise customer service and satisfaction, but my experience reflects the opposite, slow responses, poor communication, and urgency only when safety is on the line. If reliability matters to you, I'd strongly recommend steering clear of this company. ***UPDATE*** Want to make it abundantly clear that the actual service team, "Jeffrey and Braleo" were excellent, and the reason I changed the rating from one star to three.

    This company is terrible for the customer. They double charge you and will not fix their billing…read more We have gotten one cylinder exchange every two months for some time now. They said they delivered two tanks in November, charged us for two, but we only received one. We had to order another one in January (per our normal usage of one tank every two months). They will not fix their mistake. They also often push us out from our original delivery date and you just have to hope you don't run out of propane. We will be going elsewhere for our propane needs!

    Propane Ninja - 2023 Starting Bulk Delivery Services for Bulk Consumers

    Propane Ninja

    (18 reviews)

    Propane Ninja is one of the finest companies I have ever dealt with. The company itself and every…read moreperson I was privileged to have contact with demonstrates personal concern, integrity and professionalism from start to finish. Specifically, that includes Xavier in sales, Ben the controller, Nicole in permitting and Haley in accounting. In the end, they didn't actually install propane tanks for me due to unexpected circumstances, but they persevered with me through several months of challenges (on my end, not theirs) and took care of me well. As soon as Xavier came to the house, I was impressed with him and with Propane Ninja. He was totally honest, provided expert guidance and did not try to talk me into anything. I paid an initial deposit of 50% of the contract price (standard practice), and then they pursued getting the permit from the City of Tampa. That turned out to be quite a challenge, due to the unique situation with my lot and the desired location of the tanks and generator (another company was handling the generator installation). The reason I needed a backup generator was due to my wife's serious health issues. In the process of me pursuing a "design exception" with the City of Tampa in order to try to get the permits approved, my wife unexpectedly passed away. And then I really didn't have a pressing need for a backup generator. Propane Ninja was gracious enough to agree to refund the full deposit I had paid them. Well, it turned out to be quite a challenge in order to actually make that happen, not because of any problem on their end, but again, on mine. Basically, it had to do with the bank I had used to make the initial deposit and the bank's system not allowing a refund to come back into the account. But then "superhero" (as far as I'm concerned) Ben, the controller at Propane Ninja, jumped into the ring, and after trying multiple ways to get the refund processed, was ultimately able to make it happen! I can't say enough positive about the folks at Propane Ninja. There just aren't very many companies like this anymore, sadly, that take the kind of personal interest they do and have the willingness to persevere through every challenge in order to make sure the customer is taken care of.

    Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

    Suburban Propane

    Suburban Propane

    (16 reviews)

    I have read too many excruciatingly negative reviews about this company. As our family's financial…read moresituation gets worse, along with the economy, corporations are seemingly attempting to maximize their profits by increasing cost to the consumers. We see it in every aspect of our lives. Anyway, those of you that follow me, know that I report the whole truth about my experiences (good or bad), which in turn gives businesses the opportunity to take applications steps to improve relationships with the public. Suburban Propane is facing, not only public outrage but, class action lawsuits regarding overpricing, fraudulent practices, lack of communication, and poor customer service. I received a bill on 7/24/24 for propane priced at $8.099 a gallon! That's almost twice the price of the listed price by the EIA (Energy Information Administration). This has been an ongoing nightmare for many US citizens trapped within the market with tank rentals and few alternative providers. Not to mention the cost of changing or replacing equipment for electricity. Enough ranting, but I feel this is an important educational opportunity for all of you that have been feeling abandoned. Today I called (800) 776-7263, which is the corporate 24/7 service line. Angela was extremely polite and very respectful. All I said was that I received a bill that was too high and and she placed me on hold for about 2 minutes. When she returned she lowered my price per gallon to just above $6.00 a gallon! She then stated she would review our family's account for average usage and would see how they could adjust accordingly in the future. This type of interaction is very rare in our current economy. I would like to offer, at this time, maybe Suburban Propane is changing their practices. If you are a current customer I would recommend questioning your next bill if it seems unreasonable. Please let me know. SYOY! Bill P.

    I haven't even gotten gas from this company yet and I'm considering cancelling my appointment. The…read morecustomer service rep was rude and mumbling under her breath because I had questions.

    Sunrise Propane - propane - Updated May 2026

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