Carlo was AWESOME. He fixed our rock chips and restored our headlights. His customer service was…read moreWAY beyond expectations. DEFINITELY recommend him. Thanks Carlo :D

Carlo restored headlights on my Infiniti and 1 of our limousines. Absolutely amazed at the…read moredifference it made! He also repaired rock chips in our SUV and did an amazing job. I appreciated his professional customer service.

I first had John with Sphinx out in 2022, when he was able to fit in a repair for my Chevy window…read moreregulator on short notice. He is super professional, offers mobile service, and had a fair price. I was able to talk with him on the phone, and we had some follow ups by text -- he made the whole process of getting my car window repaired very easy. I would highly recommend his work. Fast-forward to 2024. He came out to look at my wife's Audi, which had a small leak which we noticed when we would get a car wash. He walked me through the options, and we eventually decided do hold off on doing any major work. A repair service who advises you when you *don't* need to do something right away is really the most trustworthy kind of advisor. I'll for sure be going back to John/Sphinx for auto glass repair work in the future.

Great response time from my initial call, came to my location the next day. Superb service with a…read morenice quality windshield & rate, thank you John!

Great service. Same day replacement. One hour and It was done and I was gone. Very friendly staff.read more

Steer clear. Expensive, rude, and unprofessional. 1st time complainer, long time yelp user. I've…read morenever felt compelled to write a negative review before. The quote I received from them was 66% higher than what 2 competitors came in at. That's just the start.... When I called them for a quote on new shower glass for a bathroom remodel, I was told to send pictures by email. After 4 days, I got no reply to the email. I called them back. They said they'd answer by email. In the email reply I finally received, they didn't even read the email. I was asked what color glass and hardware I wanted. (Only this was in the original email.) In all of the emails, not once did the person leave a name. When I declined the high price, I told them it was awkward that they never gave a first name, their response was: "I do 600k a month in sales. so i guess i'm doing something right." Receipt attached

After a LOT of research and quotes from various auto glass companies around town, I'm so glad I…read morelanded on Kaizen. Super friendly service, very reasonable cost, and a high level of quality work. Fixed mechanical issues with my power windows and replaced my windshield, and in hours. Great shop, will use again.

Needed to replace a windshield that had cracked all the way across after an initial deep chip. The…read moreresponse time to my request was very quick, and they gave me both aftermarket and brand windshield estimates. We scheduled for a Saturday and everything was done very efficiently and amazing job. No leaks or issues since the replacement and I am definitely bringing all of our cars here for any glass or seal repairs.

Unfortunately some mentally ill individual smashed my front windshield my back windshield and one…read moreof the windows on my driver's back window. I was so very happy with Glass America's response time and their excellent work. I previously had my windows tinted when I had purchased the car and the tint was way too dark. So when my new windows were put in I had a mismatch of very dark tinted windows and my new windows which were tinted and the repair man removed all the tint on all of the other windows and I am so happy now I can see so much better to drive at night. I wouldn't use anybody else other than Glass America

Great service and staff is always friendly and ready to help. Also, convenient service to your…read morelocation. Thank you.

Very understanding. Wors well with clients. Understanding that saying good bye to your car you had…read morefor 9 years. Isn't easy.

This is my third experience with them and I wouldn't have used them, but I could have the body…read morerepairs started two days later. 6 weeks and dozens of calls were met with excuses. They finally called and indicated that I could retrieve my car...however, a mirror trim was on order from Germany. It would be in stock in 3-5 weeks. After 2 months, they had no record of the part. I asked for a remedy, pay for the part from a dealer, they refused. Manager was rude and would not budge. Reported this to my insurance company and was informed that there were numerous complaints. I will never go there again.

Marcos is the best , most congenial glass repairmen I have met . Fixed my broken window on my Kia…read moreSoul . And a very reasonable price to afford . Done in less than a half hour . All in my drive way . Very professional .

They have gun above and beyond. I had my windshield replaced by them three years ago and I noticed…read morethere was some moisture in the car. I called them up and mentioned that and they sent somebody under warranty without asking any questions. It turned out it was my moonroof and has nothing to do with them but I was very impressed with their diligence. Ironically I thought that first I had to use Premium glass and when I call them premium glass guy said that they don't keep any records and they can't verify if I use them or not and tried to sell me a new glass. To be honest this is night and day difference between the two companies.

Dropped by to have a ding checked out. Jimmy was very courteous and helpful. He looked at the…read morewindshield and advised up honestly. Thank you so much!

Damaged my cowl on my 2017 BMW 540i, did a terrible replacement of my rear view mirror, and a few…read moreother issues that you can see in the photos. It took a year for them to order the part to replace my cowl, they were terrible at taking responsibility and taking their time to reach out to fix it. I called about the issues and sent pictures of everything, I was told there was no wrong doing and to handle it legally. Which I am 100% doing I prefer because the lack of accountability is totally unacceptable!

Fast. Friendly. Great work. Highly recommend. Legacy Glass was recommended by a handyman we've used…read morein the past. They came to the house within a day and fixed our shower door.

We had our glass slider door shatter in the heat over the weekend and were eager to get it fixed as…read morequickly as possible. Legacy responded to our inquiry right away and were able to get someone out the next day to take a look. The replacement glass was ready within 5 business days and they were able to install the same day the glass came in. Other companies we reached out to estimated 3-7 weeks start to finish. Needless to say, we were thrilled to get it fixed so quickly and enjoy the patio through the end of the summer. Thanks to Val and team for everything!

I do not recommend getting your car detailed at this establishment. I dropped my car off at 8am for…read morea full detail and was told it would be ready around 4pm and cost $200. A little long and a little expensive I thought, but I believe it's better to be cheated in price than quality and they had good reviews so I figured I'd chance it. Also, just to add, I had washed and vacuumed the car the weekend before so it really wasn't that dirty, just some dog hair and other details that I didn't want to have to deal with myself. When my car was ready I came to pick it up and was not happy at all. As i started looking at the car I could spot multiple places that were missed as well as some places that were actually DIRTIER than when I dropped it off... One of the detailers noticed me checking the fuel tank cover interior which was still filthy and told me, "See the scratches in the dirt, we tried to clean it but couldn't get it all off." Low and behold, the owner also noticed and it took him all of one minute to fully clean it off. They also missed the lower door jams, both cup holders still had sticky residue still in them, and there was a large black spot I'm assuming from car oil from the shop on the left side of the driver's seat, in addition to other discrepancies. All in all, I feel like they spent about 1 hour on my car even though it was there for about 7. When I tried to talk to Ron about the lack of attention to detail (ironic when talking about a car detail...) he definitely left something to desire in the customer service department. After giving me many excused including that he "doesn't usually do that much work to other cars", Ron asked me what I do for a living as if I didn't know what I was talking about...why he asked that I'm not sure but it's definitely not a professional move. Sorry Ron, not a good job, wish it had gone differently.

So after my fiasco with my car on the missing rubber mats fiasco with Mercedes Benz of Portland…read more(see that review) my GF saw what a nice detail can make a car look like. But rather than spending $255 on a full complete detail she went looking around for a detail shop. She drove by this place on the way to work and decided to call Ron for a interior cleaning of her messy interior. I dropped off the car with Ron the night before her scheduled appointment and he looked at the car and said that the car was in pretty good condition and recommended that a hand wash and wax might be a good idea for an extra $25. The GF agreed and had that option added to her bill. We came back the following night to pick up the car. Because we were busy with other activities we asked Ron if he could leave the car outside and we would pick it up. He agreed to it. We got to the car and inspected the work. The car was very clean, the interior was like brand new. Apparently a few years ago there was a stain on the seat that my GF thought would never go away but they shampooed and cleaned the seats and the carpets. The interior was very clean. While the outside was clean there are some impurities that were on the car. Of course this was just a hand wash and wax so I wonder what it would the car feel like had she paid higher for a full exterior that likely include a clay bar or something. Building looks run down from the outside, but the service was pretty good. I might bring my car there since my GF was satisfied with the work.