I love this veterinary clinic, and so does my dog! (My cats love no vet.) Sarah Kalstrup had been one of my two favorite vets at the now-defunct Westside Family Pet Clinic (the other being Dawn McCluskey, who I understand currently practices in Black Earth). I wasn't happy with my default option after Westside closed and so was delighted to see a reference to a new clinic opened by Dr. Kalstrup. I was even happier when I went to the True Vet website and recognized three of the nicest employees from the old clinic working at True Vet as vet techs or office folks. The location outside of Verona, just off 151/18, works really well for our family because we live on the southwest side of Madison and go to the Prairie Moraine dog park frequently (same exit), which makes picking up food and flea/tick products easy. (And a wash-your-own-dog facility that I haven't needed to use yet is on the other side of the parking lot.) On my first visit to True Vet, with the dog, Dr. Kalstrup recommended a food and a supplement that in the six or seven weeks since then have improved his mobility so much that he can again get up on the couch by himself without needing a boost. And he was happy to return a couple of weeks ago for a shot. The cats were treated with equal loving-kindness and insight on their visit to True Vet, but being cats did not exhibit the same enthusiasm as the dog upon seeing their old friends. These people are great. There's a lot of both listening and feedback and just general friendliness. Their love for animals and their respect for both the animals and their people companions are wonderful. Prices are reasonable for the greater Madison area. I noticed also that the clinic has an excellent professional credential--is the abbreviation AHAA? Anyway, it's been awarded an important professional seal of approval that not all clinics in the area have earned. So all thumbs and paws up from our house! read more

Don't go ANYWHERE else. These people are the best! They took care of me, made feel safe and truly cared about me. My name is Lucy Vance and I've been to many different Vets between here and California in my 13 years and none have been anywhere near as caring as my new friends at True Veterinary Care. I had a somewhat emergent situation but they were booked solid for 3 months out. Normally that would mean a referral to an ER but rather than subject me and my dad to a day of waiting in an ER, they had him leave me with them for the day and they worked me in between appointments. They saved my life. They diagnosed the problem and went far and above the norm by contacting a surgeon and arranging for my dad to take me there for surgery to remove my spleen the following day. Thankfully, it was just a hematoma and not cancer. I can't thank these wonderful people enough. Just. Go. Here. read more

I feel Dr. Sara and her staff deserve more then just a review. We took our beautiful kitty to Dr. Sara as she suddenly became ill. Sadly she passed away, it was one of the most difficult times my has family experienced. We were shocked and saddened. The staff was SO compassionate and truly cared for Eevee as we saw the tears they shed for her as well. They handled everything for us with such grace. We got Eevees paw prints, ashes, and even texts from them letting us know we were in their thoughts. We received a surprise card in the mail today letting is know that our Eevee has a tree dedicated to her from Dr.Sara. Dr. Sara and her staff are truly they best. I will be using them from this point forward for all my veterinarian needs. read more

I drive across town to take my dog to True Veterinary and it is worth it. Sarah and her staff are very compassionate and take a lot of time to examine my dog and talk about different options. They are very knowledgeable and the office is comfortable and clean. The office has been nice and quiet when I'm there and they are always running on time. They are very upfront about the cost of each option and understand that, while I love my dog, my there is a limit to how much I am able to spend on her. Overall, their services are affordable, especially considering how much time they take with each animal. They follow up via email which works well for me. I would highly recommend this vet. read more

We brought our puppy here earlier this year and it has been nothing short of an outstanding experience every time! Through all the puppy treatments- shots and spay and even an emergency visit, the staff has always been very kind, understanding and willing to answer our many questions. (They even have an after hours text line that has saved us overnight panic numerous times). Oh and they have adapted to Covid practices flawlessly - leaving medications by the door and pickups/drop offs via texts. Highly recommend Nicki, Dr. Sarah and the whole staff over at True Vet. They have made the beginning of our first pet experience truly wonderful! read more

Sarah Kalstrup is the best veterinarian we've ever had. She took wonderful care of our very sweet dog and beloved old cat during their final years, and was gentle, thoughtful, and respectful of our process during the tough transition that followed. We never felt rushed, or pushed into a particular course of action; she gave us all the information we needed, and helped us sort it through. We are so delighted that we will be able to take our new puppy to such a wonderful doc. Oh -- and the office folks are top-notch too. Great with our critters, authentically warm, really competent. Highly recommended. read more

Dr Sarah Kalstrup is very knowledgeable, experienced, skilled, practical, kind and compassionate. We are completely confident entrusting the care of our puppy to her and her staff. Everyone is friendly and accommodating at True Veterinary Care.. The clinic is new, clean and comfortable. They even offer coffee and tea! I've had questions and they were promptly answered via email. I love that they take a picture of every pet that comes in. They have a special monthly payment plan that is so helpful. I can't say enough about this Vet and clinic. We feel lucky to have found it. read more

Love this vet clinic! Dr. Sarah is amazing with our grumpy old dog. Everyone in the clinic is truly great. They are very professional and kind. They always explain the cost of things and don't push a bunch of unnecessary tests. Dr. Sarah clearly knows her stuff and what's even more clear is how much she cares for the animals. All the staff is very knowledgeable and helpful and the pricing is very reasonable as well. I also love that they email/call the next day to check on our dog and to make sure he is doing well with his medications. read more

This is a wonderful clinic. We came in with our lab/hound mix for a wellness visit and concerns about allergies and weight. Dr. Jackie and Annie sat down and truly listened to my concerns. The treatment room is comfortable and my dog was not stressed at all. The entire staff is warm and welcoming. We were able to get questions answered and created an action plan moving forward that together, will make my dog healthier. I am so happy we found this clinic and only wish I would have found them a year ago! read more

Dr. Sarah has been great with my 2 cats, they are always comfortable around her and she makes arrangements so that they aren't stressed. She is a pleasure to speak with about their care and very knowledgeable and open about all the options for diagnostics and treatments, and costs involved. I don't feel pressured into anything because we work within my budget and I feel involved in making decisions about their care. I am genuinely happy to have a vet that I can truly trust with my pets! read more

Dr. Sarah and her staff are some of the most kind, compassionate, knowledgeable people I have ever met. Their excellent care of my recently-adopted dog, Hodge Podge, was exceptional. From a total nose-to-tail wellness check to their wonderful suggestions of healthy, natural treats and remedies, my pup and I both walked out of their clinic feeling elated (not to mention with a bag full of awesome goodies and samples). I would recommend True Vet Care to anyone in Southern Wisconsin. read more

When I came into True Veterinary Care with my kitty Penelope, she was nervous and unsure about the vet. My biggest fear was that she would have a bad experience and it would be a struggle getting her to the vet. By the end of the visit Penelope was her normal, mischievous self. The team did such a good job taking it slow and letting her warm up to them. True vet is awesome and Penelope thanks you. read more

Sarah Kalstrup is the best veterinarian my dogs have had in over 22 years and the only one I will use ever again. Not only does she have an excellent demeanor, but she truly listens and will take whatever time is needed to figure out the best course of treatment. And did I mention how much my boy loves her? I am thrilled True Veterinary Care is open and she now has a permanent clinic. read more

Dr. Kalstrup and Staff are wonderful! They are always friendly, on time and so easy to talk too. Last winter my dog Rosie was really sick and she provided great care, answered all my questions and spent lots of time with us. I am happy that Dr. K has opened her own practice and I would recomend her to anyone who wants the best care for their animals. She is AWESOME!! read more

This is a beautiful spacious new veterinary clinic in Verona. Dr. Sarah is a very knowledgeable and compassionate vet, who relates well to people and animals. Her staff is friendly and helpful. They answer your questions and don't rush you during appointments. They are considerate of a pet owner's budgetary limitations. I highly recommend them! read more

Best Veterinary Clinic I have ever been to! My cat Zuli Marie has been a patient for about 6 years. She is very calm and content at this clinic she loves all the staff which is rare! (She is a very discerning kitty) I wouldn't think of going anywhere else even though there are closer places it's worth the short drive to Verona from Middleton read more

This vet is top notch. Sarah and the staff are awesome. I have never trusted a vet more to care for my cats while taking a conservative and financially responsible approach. Sarah even texted in the evening following a procedure to check-in and the office texted the following morning. Amazing! Highly, HIGHLY recommend! read more

Dr. Sarah is remarkable! She took the time to assess our dogs, and the time to talk to us is clear and concise terms. I am impressed with her knowledge base and awareness of treatment modalities, as well as adjunct therapies available in the area. We felt connected even in the era of Covid 19. read more

Love this place. Dr Sarah is great. She is very courteous, listens and understands where you're at. She also helps save you money if she can from her vet care plans or telling you to get a OTC medicine to save on pharmacy costs. The staff is wonderful and caring as well! Truly a great vet. read more