terrible - couldnt change a tire. then over torqued the nuts so I had to take it to a mechanic…read morejust to get the wheel off

terrible service. took my car at the scene (after my insurance said I could go with one on the…read morescene) and then held it hostage for three weeks, lying about taking it to the collision reporting centre multiple times and even saying it had been taken when it hadn't. my insurance had to call another tow truck company to get it from them since they never brought it and communication was horrible.

The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

We made the mistake of using them to tow our car when we had an accident in Ottawa. We live in…read moreMontreal. They never gave us an invoice, and the car has been there for 6 days and they won"t respond to any of our voicemails. No one ever answers the phone. I was just told my my insurance company that tow lots generally charge a daily storage fee. Now I know why they won't answer the phone. We will have to drive 2 hours just to find out how much this bill will be and try to have it towed somewhere else. How do people operate a business like this! I'm extremely frustrated.

From the owner: On Star Towing - Ottawa’s Trusted Towing Experts…read more Welcome to On Star Towing, Ottawa’s premier towing and roadside assistance provider. With a commitment to excellence and customer satisfaction, we offer fast, reliable, and professional towing services throughout the Ottawa region. Whether you need emergency towing, roadside assistance, or vehicle recovery, our experienced team is here to help 24/7. Our Services: • Emergency Towing • Roadside Assistance (jump starts, tire changes, lockouts, fuel delivery) • Accident Recovery • Long-Distance Towing • Motorcycle Towing • Winch and Recovery Services At On Star Towing, we pride ourselves on our quick response times and affordable rates. Our team of skilled professionals is equipped with state-of-the-art tow trucks and the latest technology to ensure your vehicle is handled with care. We understand that vehicle issues can be stressful, so we strive to make the process as smooth and stress-free as possible. Why Choose On Star Towing? • Available 24/7 for all your towing needs • Fast and efficient service • Competitive pricing with no hidden fees • Friendly, knowledgeable, and experienced staff • Fully licensed and insured When you’re in need of a tow, you can trust On Star Towing to get you back on the road quickly and safely. Call us today and experience the best towing service Ottawa has to offer!

I needed a boost this morning, called since their site says "boosts start at $60" and I figured…read morethat would be my price. Was told a half hour wait at most, they took an hour and half and then a few, and charged me 90 with tax. Never calling again!

I called to move our small company scissor lift, on the basis of their $95 special. Communicated…read morewell and showed up as promised, but got a bill for $225. It was only a half hour move, so I'm awaiting an explanation.

I called 3 companies and after the first company/person showed up and tried to offer half of the…read moreprice that he quoted on the phone... I called these guys back and it was such an easy and simple process. Other than the initial phone call the whole process was 15 minutes. The driver showed up on time and paid me the cash that we discussed and provided a detailed receipt. The car was loaded on their tow truck within 15 minutes.

Very friendly, and professional. Thank you for a easy…read moreprocess! Would definitely recommend using these guys.

Amazing Lightning Fast Service at amazing rates! Mohamad, Najeem + the mechanics are friendly,…read moreupfront & Honest! I will be contacting them for ALL my future services and repairs! Thanks a lot guys! MIKE (2013 Mitsubishi Lancer - Control arms replacement) April 26, 2022

From the owner: Synthetic Oil Change $59 and Seasonal Tire Change from $60 off rims. No appointment necessary.read more

I've dealt with Deals 4 Wheels on 2 separate occasions and both times they were able to accomodate…read moreme quickly, within 24 hrs at the best price. I was particularly impressed with them on my last visit to replace my tires because as I was driving to the shop my SECOND tire fell off the rim a couple kilometres away. I was stranded on the road without a spare tire but they saved the day! In a matter of 15 minutes they sent out two employees who put on a new tire on the side of the road so that I was able to drive to the shop and get the other 3 put on . All at NO EXTRA charge, NO hassle and a smile. That's what I call service. Thanks!