The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

Used the car manufacturer road side assistance. They in turn used Bradley's Towing and Recovery…read more After receiving several texts stating arrival time and several subsequent changes to arrival time, I receive a text stating "Come outside' . Tow service never calls when they arrive or knocks on address door, they just text saying drivers here come outside . I see text 5 minutes after it was sent , spent 20 minutes standing out side in snow . I call and text Bradleys NO ANSWER, I finally give up go in and call VW roadside assistance. VW roadside states driver drove by , did not see anyone standing by car. so he left . ( the car is in the driveway of the address given) Id say " CRAP SERVICE" By Bradey's. I'd also say maybe rest of the 5 star reviews are FAKE

Using my Roadside Assistance from Hyundai....and I was very pleased with the person sent... Brad…read morefrom Bradley's Towing & Recovery,...came exactly the time I was promised, promptly solved my issue [my bad..had manually turned on inside light and drained my battery overnight] and Brad was so understanding , very personable, knowledgeable and with a great smile on top of it all.... saying it happens a lot ..trying to make me feel better about what I had done. Definitely would recommend and won't hesitate to use his service again if need be as it was excellent!! This review is in Ottawa not Toronto??!!

Very happy with the service. I recommend this business. Friendly and very professional.read more

This company has a stellar reputation Would highly recommend calling these guys before bothering…read morewith any other towing company. Thanks again for everything!!

This is a tough review to write - I actually had a great experience with this company (and…read moreparticularly the driver, Bill), but there was one tiny thing that threw it off. First of all, this was who I was dispatched to after calling GM Roadside Assistance when my little blue car blew it's tire. So tragic. I was told the tow truck would be there in 45-70 minutes, so I didn't rush getting over to where is was parked. About 5 minutes after I hung up with roadside they called to tell me they'd be at my car's location in about 15 minutes. This is great if you're looking for fast service, but unfortunately I had to take some time to get there. That being said, Bill was really patient and although he called me about 3 times in the 20 minutes it took me to get there, he was really kind about it when I got there. He even indulged the little guy I look after by putting on the towing lights and letting him watch the whole process - very nice. This guy's truck was immaculate and he was really nice. He explained a lot about the two truck industry (which I've had a distaste for since forever) and how he really takes pride in helping people, and he's not just chasing the next crash. He really seemed to enjoy his job and took pride in what he does, which I loved. So yes, all this was wonderful and he was a pleasure. But... About 15 minutes after I was seated and waiting in the dealership the manager asked me if the tow truck driver had given me my keys. Um...no. I thought he'd given them to the service person he was speaking to. Turns out he forgot to drop them off (which hey, it happens). This probably doesn't mean anything, but it did irritate me since I was already inconvenienced and time is precious. Anyway, he brought them back promptly. Bonus - they offer a VIP roadside assistance card for return clients, or friends of past clients. If I have to suffer the awful inconvenience of needing a tow, I'll definitely be calling these guys.

Stupid driver unprofessionally only used one chain to hook my car from the back and pull. The chain…read morepulled up and broke my bumper. Driver drove away and told me to call city of Ottawa??? Their customer service tells me my bumper was broken from before. Maybe the worst company I've ever come in contact with. I'd rate 0/5 stars if I could.

terrible - couldnt change a tire. then over torqued the nuts so I had to take it to a mechanic…read morejust to get the wheel off

terrible service. took my car at the scene (after my insurance said I could go with one on the…read morescene) and then held it hostage for three weeks, lying about taking it to the collision reporting centre multiple times and even saying it had been taken when it hadn't. my insurance had to call another tow truck company to get it from them since they never brought it and communication was horrible.

Fast affordable friendly and great price will use them again for sure highly recommended. Good…read morevalue for your money.

From the owner: Cheapest towing company in townread more