Bought an ATV from here several years back. Purchase experience was fine but all shops tend to be…read moreaccomodating when you are buying. Bad review concerns their repair service. This year I took the ATV in for an oil change. $560 just for an oil change. Apparently "the inspection" is mandatory (though never mentioned) and costs $320 leaving $240 for a simple oil change which I could have done myself if the plastic body covers were easier to remove. I e-mailed the company offering them the opportunity to reduce the charge but they didn't even respond. Will never do business with them again.

Do not buy anything from these folks..Poor customer service, front counter staff ill-informed...I…read morewould certainly suggest trying an alternate place to purchase your goods... UPDATE 2....After receiving a note from Mr Wubs ( a company rep) , I indeed placed a number of return calls as he suggested...I Left 2 messages on different days and (it should be no surprise) that I have not received a response of any sort...Par for the course I suppose.. Again folks, just a little customer service here is all I ask, something as simple as a return phone call..THE QUESTION IS, would you spend $25k on a new sled or Seadoo only to find out that when you have an issue you have this sort disappointing customer communication/service...??? Its worth a second thought I assure you......Ill keep you posted UPDATE 3...After posting the update #2, He did call me back and after a 20 min he told me he would change his operational practice and ensure his people would communicate better etc...But I was still out of luck and he could not help me because it would set a precedent.... He did say that he would put a discount on my file so over time I maybe able to get my money back...YA I DON'T THINK SO.. BE CAREFUL POPLE... DO NOT BUY HERE

I bought a Honda CBR250 from them in April. They were professional from door to door. The purchase…read moreprocess was straight forward and explained quite well. I would have given them 5 stars if they did not damage the bike during its first servicing this month. They are, as of now, ordering the parts to replace the damaged ones.

I highly recommend Ryan G. This wonderful young man was kind, professional, respectful, articulate,…read moreknowledgeable, and most of all, genuine. If you are looking to purchase please ask for him. He will treat you well!

$475 for engine oil change, final drive oil change, and one spark plugs plus supposedly some…read morelubrication. Told me he needed 2 hours to change the final drive oil. Literally a plug outside that a child can do. i just wanted someone with scooter experience do everything, but I should have done it myself and saved $450 plus two hours of commute.

From the owner: Motorcycle, scooter, ATV and snowmobile accessories, riding gear and parts. We carry a large…read moreselection of helmets, jackets, gloves, boots, rain wear, luggage, tires, batteries, filters and lubricants for all types of machines.

Nothing but good things to say about OGTC, just bought my second bike from them. Service was…read morealways great, as is customer service. It has the largest selection of accessories, clothing in the region. I'll keep coming back. 2016 Triumph Street Triple Rx 2017 BMW K1600 GT

Purchased a used bike from there a couple months ago, that was fairly smooth other than the back…read morebrakes not being great and a bike listed for 6,000 turned into a 17,000 loan. Pinkorange or whatever is meh. The clothing side, absolutely atrocious. What a joke of a store upstairs. Bought a jacket that turned out to be loose fitting when I took the liners out, also had lost some weight. Never wore the jacket out of the house, accidentally threw the tags out, tried to return for smaller size and upon their obviously biased "inspection" was told too bad because there's marks on it. White jacket, purchased it with the marks but they refused to believe that. Absolute sh!t, buy your gear literally anywhere else, the dude running that shop is a complete d!ck. I'll never shop there again.

He is a well equipped professional and an overall nice person to deal with. Although his focus was…read moreon making sure my bike would be safe to ride, he was successful in tackling my unique and challenging custom design requests (check the skateboard rear fender). My 1983 Suzuki gs650 runs like new and is turning heads. Good job Rob.

Just wanted to share my experience with Bytown motorcycle repair and the owner Rob…read more Under no circumstances should anyone ever give him a deposit for any work, he will take your money and leave you waiting for months. That's if he even bothers to complete the work. Back in August 2013 I called Bytown asking if he could do a full rebuild on my RD400 motor. At the time I asked for an estimate for both cost and turnaround time. He said he could not provide one without seeing what the bike needs. OK, arranged to drop off the entire bike (That's what he wanted) and a spare motor. I indicated that I only wanted one rebuilt. He said he was very busy but could get it done. I was very clear with my expectation of having a completed bike for spring... Called him once a month to check on the progress, Sept, Oct, Nov, Dec, nothing.... Jan, he started taking it apart. Gives me a call in early feb, needs cash for parts. Give him a 1K cash deposit (huge mistake) Still won't give estimate on when it'll be done. I still mentioning a spring completion. March 28th he wants another 1K cash, (even bigger mistake on my part) Again still won't give estimate on total cost or completion time. Still indicating a spring completion. From then on I'd call him once a month (trying to give him time to work) only to be told he didn't have time to work on it. Early May left a couple voice messages which never got returned (ignoring your costumers now.... classy) May 26th I stop by and find nothing has been done other than dis-assembly. I'm professional, I remain calm and cool but call him out saying I was clear on my expectation of having a bike for spring (Which BTW is March 21st NOT MAY26th) If he could not get the work done he should have turned me away in August OR at the very least not take a deposit in Feb and March. He then proceeds to lecture me about running a business and that it's a process and I have to wait. It takes the time it takes. Calm and cool, I made it clear that I'm not happy with his service and he is not adhering to the verbal agreement. At this point I realize he's screwing me over, so I started looking into rebuilding my other spare motor myself. Wednesday May 28th Rob calls and says to come pickup my stuff, he's pulling the plug on the project. Claims to have spent the 2K deposit on parts which where packed up waiting for me. I am truly blown away by his unprofessional behavior. Holds my bike hostage for 10months, spends my money and then screws me over by not completing the job. I could have sent this motor away back in august and I'd be ridding right now, instead I have t take time off work to deal with this guy. Buyer beware....

I needed tires installed on a non-Harley bike (in fact a Vespa). I hung around and chatted with…read moreDan as he installed them. I did a great job, taking care with the 12" chrome wheels. I really appreciated Dan's work and enjoyed chatting with him. Many thanks!

Contrary to the person giving a one star review who has never used Dans services and expresses his…read morepersonal bitterness in writing a nonsense non review. I actually been using Dan from precision cycles for a few years now to service my Harley. Dan knows his stuff, he is respectful as a person and his work is excellent. His prices are fair. I trust him. See some people look for lip services. This is NOT what I want from my motorcycle mechanic or anyone for that matter. Be honest with me, be respectful and do your work well. Dan does it all. Fine stars highly recommended.