I get my service work at the dealer, which I really like. But they are booking service…read moreappointments (even for oil changes) into June (it's now April 10th) and I was at the recommended 16K km oil change interval. I have read too many horror stories about oil change shops forgetting to tighten the drain nuts, etc., but the positive reviews for GCOC gave me confidence. The reviews proved to be accurate. Friendly, efficient, thorough service....and very quick. Also the cost was reasonable. I'll be back.

These guys are BUSY as it's winter tire change season with a huge first come no appointment line up…read morebut THEY ARE A WELL OILED MACHINE. Fast, professional, quality, honest, and well worth the value.

When my sons car was broken into on Boxing Day evening he needed a replacement drivers door window…read moreand trim. Unbelievably, the dealer couldn't get one for about 2 weeks so I decided to call some scrapyards. A-16 was the first I called and Nabil, the owner, told me immediately that he had the parts I needed and he would call me back when they were ready. True to his word he called within an hour and about an hour later I had the spare window, which was $75, less than the $220 the dealership quoted. A-16 are an awesome business. They have used parts, gently-used parts, reconditioned parts, refurbished parts and can get you new parts as well. I had a small crack in my rear light unit that was going to cost me around $400 through the dealership to get the part. Nabil got me a replacement after-market, new part for $115. If you have any need for parts for your car, and are ok with gently used, then please give A-16 a call. If they don't have it they can get the part for you at way less than the dealerships.

Needed to get work done on my 2008 Ford Escape, A16 took it in quickly , work was well done and it…read morewas a fair price ... and a smile to boot .....

I always go here for an oil change and they are always super nice! Yes, they try to upsell but…read morethat's their job and are always respectful if you decline. When waiting in line for any service they always come check on you a few times offering a beverage. Everyone is so nice and polite. Would recommend.

My experience at the Mr. Lube location at 3767 Strandherd Drive, Nepean for my car Toyota Camry Se…read more2018 Before visiting the store, I called and specifically asked for the price of an off-rim tire change for my 2018 Toyota Camry with 18-inch tires. I was quoted a price of $134.99 over the phone. Based on that information, I chose to visit location. Upon arrival, I waited approximately 30 minutes before my vehicle was brought into the service bay. The technicians then lifted my vehicle, removed all four tires, and only afterward informed me that the actual cost would be approximately $180. I questioned why the price had changed and explained that I had been quoted $134.99 over the phone. I also asked why nobody informed me of the higher price before my vehicle was lifted and the tires were removed. At that point, I declined the service and requested that my original tires be reinstalled so I could have the work completed elsewhere. I was then told that I would be responsible for bay and lift charges. I responded that if I was expected to pay for the time spent due to a pricing discrepancy that was not my fault, then my own time had also been wasted. Shortly afterward, the Manager, Duncan, came out and stated that they would reinstall my tires and that my vehicle would be blacklisted from that location. I found this response extremely unprofessional and inappropriate. My concern is not primarily about the difference in price. In fact, I had other options available for approximately $100 but chose Mr. Lube because it was close to my home and I preferred the convenience. The issue is the lack of transparency, poor communication, and the disrespectful manner in which I was treated when I exercised my right as a customer to decline a service after being presented with a different price than the one originally quoted. Conversation Trail: Good Afternoon Mr Batra, Thank you for taking the time to let us know about your recent experience. I wanted to reach out and apologize for the mixup with pricing and the way you felt treated with the service. Your vehicle is a sedan and the price for a full installation on a car is usually $139.99 for the four tires. However, when a vehicle has a low profile tire with a sidewall of 45 or less (your tire size is 235/45/R18), we do charge $179.99 for four tires. This was clearly not asked properly over the phone to determine an accurate pricing and then the price was different from when you entered and the technicians created the invoice. This is where the Manager was trying to meet somewhere in the middle and took $20 off the correct pricing but didn't meet the expectations you had with the pricing given over the phone, that drove you in for our service. I will be reviewing this with the manager and the team answering phone calls. I appreciate you for bringing this to my attention, allowing us a chance to correct this going forward and potentially retaining your business. I would like to offer you a $20 gift certificate for the misquote. You can use this in the future for any service at any Mr Lube. Can you please provide me with your mailing address and I will have our office team mail this out to you. Thank you for your understanding and providing us with feedback. Sincerely, Denis Gagne Area Manager Mr Lube F&K Trudel Enterprises Inc. Stores 120-137-231 Hi Denis Thank you for your response. To be honest, I was expecting a similar response and wording, including the offer of a discount. My concern was never about receiving a $20 discount, nor was it primarily about the pricing difference. My concern is about the conduct of your staff and the management practices at this location. If the service price was going to be $180 instead of the $134.99 that was quoted to me over the phone, I should have been informed before my vehicle was pulled into the bay, lifted, and my tires were removed. At that point, I was effectively put in a position where I had little choice but to proceed or deal with the inconvenience of having everything reassembled. What I found even more concerning was the response from Manager Duncan when I chose not to proceed with the service. Rather than addressing the issue professionally, I was told that my vehicle would be blacklisted from the location. That statement was unnecessary, unprofessional, and completely unacceptable for a customer who was simply exercising his right to decline a service after a price change. I understand that no further action may be taken regarding Manager Duncan's conduct. However, please understand that this situation is not about compensation or discounts. It is about transparency, customer choice, and respectful treatment of customers. As a result of this experience, I will continue sharing my experience through online reviews and social media so that other customers can make informed decisions about where they choose to have their vehicles serviced. Regards, Anuj Batra

Super helpful and friendly service! We were visiting and had an issue with our battery. Got an oil…read morechange and battery replaced in record time with expert knowledge and installation. Would highly recommend.

Oil Changers nothing more then what you need. They don't try and sell you everything on their…read moreservice menu, unlike Mr. you know who, just what you should consider considering the age and mileage of your vehicle. The service advisor I had was great and considerate. Even went as far as considering my young children in the van by first asking me for permission, before offering them a lollipop. Service was quick but over the 9 minutes as they advertise but that was due to the optional engine flush I got. I found pricing was very reasonable. An added plus is there is a self serve spray bay right beside so after your oil change you can wash your vehicle :)

Excellent service with my tire repair just half an hour before they closed on Saturday March 15,…read more2025. I'm always pleased with there staff and the level of service I receive at the Midas on bank street location.

I started coming to Midas at this specific location when my Toyota Dealership wanted to charge me…read more$1300.00 to replace breaks on a brand new vehicle that I had purchased 2 years prior. I brought it to this Midas location in a panic as I could not afford 1300.00. They calmed me down, they treated me with respect, educated me on how the breaks work and charged me only $450.00. I saved $850.00 and learned a lot about how my car works. Paul and his workers are honest, reliable, trustworthy, and are great mechanics. If you don't understand why something needs replacing or fixing, they explain it to you in layman's terms. In the past I have always left mechanics feeling cheated or mistreated, and I have never left this Midas location feeling this way. If you are a single woman, or somebody that doesn't know much about mechanics and always feel as if you're being ripped off, I highly recommend Midas on Saint Laurent. My husband and I are moving to Manotick and we still planing on bringing our vehicles to this location despite the distance. An honest mechanic who you can trust is hard to find.

I got my oil changed at this location on March 12 2025. Ammar and his team were polite and…read moreefficient. I was very happy with the service I received.

I have went there enough times and always found they did quality service. And they are fairly…read morequick. out of all the oil change places I've tried, they have been the best.

The people here a great. Efficient and knowledgeable. Might have finally found a mechanic I can be…read moreloyal to.

Good quality work and no surprises. The mechanic tells you the exact state of everything. Happy…read morewith the work that was completed.