Used the car manufacturer road side assistance. They in turn used Bradley's Towing and Recovery…read more After receiving several texts stating arrival time and several subsequent changes to arrival time, I receive a text stating "Come outside' . Tow service never calls when they arrive or knocks on address door, they just text saying drivers here come outside . I see text 5 minutes after it was sent , spent 20 minutes standing out side in snow . I call and text Bradleys NO ANSWER, I finally give up go in and call VW roadside assistance. VW roadside states driver drove by , did not see anyone standing by car. so he left . ( the car is in the driveway of the address given) Id say " CRAP SERVICE" By Bradey's. I'd also say maybe rest of the 5 star reviews are FAKE

Using my Roadside Assistance from Hyundai....and I was very pleased with the person sent... Brad…read morefrom Bradley's Towing & Recovery,...came exactly the time I was promised, promptly solved my issue [my bad..had manually turned on inside light and drained my battery overnight] and Brad was so understanding , very personable, knowledgeable and with a great smile on top of it all.... saying it happens a lot ..trying to make me feel better about what I had done. Definitely would recommend and won't hesitate to use his service again if need be as it was excellent!! This review is in Ottawa not Toronto??!!

The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

Fast affordable friendly and great price will use them again for sure highly recommended. Good…read morevalue for your money.

From the owner: Cheapest towing company in townread more

I hope this is the same guy who rescued me out in cumberland on a sunday…read more He took my stress levels from 10 to 0 , i was stranded with my break lines damaged and he came out assured me everything will be cool and even drove me home. If you're reading this I wanna thank you so much again. God bless

Quick response , competitive pricing, modern equipment , clean and courteous operators…read more Was in a crappy situation and they pulled me out quickly and actually took time To Make sure to cause no further damage to my vehicle. A+!

If there was another word I'd use it! They stole my truck then lied about having it for over two…read moremonths

These guys are great. Considering the circumstances i had a great experience with their business…read more Incredible service from start to finish...courteous answering of phone, clear concise and dependable show up at the car that needed towing. The tow truck operator was beyond helpful and professional...the expertise getting a seized car out of garage was commendable. Took their time to make sure it was done right and safely. Would gladly recommend to anyone that needs a classic car moved, or for any towing requirement. Top notch all the way. If youre ever stuck and need help definitely give Ottawa metro a call asap. You wont be disappointed. Dont believe me? Give them a call for yourself

When my sons car was broken into on Boxing Day evening he needed a replacement drivers door window…read moreand trim. Unbelievably, the dealer couldn't get one for about 2 weeks so I decided to call some scrapyards. A-16 was the first I called and Nabil, the owner, told me immediately that he had the parts I needed and he would call me back when they were ready. True to his word he called within an hour and about an hour later I had the spare window, which was $75, less than the $220 the dealership quoted. A-16 are an awesome business. They have used parts, gently-used parts, reconditioned parts, refurbished parts and can get you new parts as well. I had a small crack in my rear light unit that was going to cost me around $400 through the dealership to get the part. Nabil got me a replacement after-market, new part for $115. If you have any need for parts for your car, and are ok with gently used, then please give A-16 a call. If they don't have it they can get the part for you at way less than the dealerships.

Needed to get work done on my 2008 Ford Escape, A16 took it in quickly , work was well done and it…read morewas a fair price ... and a smile to boot .....