I took my car to Kevin's Auto Care to repair my emergency brake cables. It was my husband and I's…read morefirst time, as normally we go to our dealership. We were both so pleased with the interactions and quality of repair that we intend on returning. Gilbert(?) took some time to talk with my husband, who is more mechanically-inclined than I am, after the repair was done to explain everything and answer my husband's questions. The price ended up being better than the dealership. Even with delays resulting from unexpected part orders, my car was returned quickly as well - just in time before the weekend!

find my family has been going to Kevin since 1990 and he has been doing an amazing job on cars and…read moreeverything and he's the best mechanic in the world

Autotec is a no-frills old-school repair shop, owned by the mechanic who does the work. You're not…read moregoing to get a fancy loaner, free buffet breakfast, air freshener, or anything else as an incentive to be a customer. What you will get is honest and reliable service; quality work. I have taken every car I have owned to Autotec, since my first beater in 1997(at first having had 1 or 2 other estimates done beforehand). In all those years, I have never been unhappy with the service.

I really can't say enough good things about this shop. It's one of those rare places where you can…read morejust drop your car off and completely trust the advice you're given and the quality of the work. Larry, the owner, always gives me an honest assessment of works that's a good idea and also the work that he feels may not be necessary. I never feel pushed into preventative work that may not be worth while. As an example, I brought my car in and asked to have some preventative maintenance work done and the tires changed. I ended up not going ahead with the maintenance work as he suggested it wouldn't be necessary right now. He lost two hours of labour costs but continues to build trust and respect with great service and honest advice. Like the previous reviewer mentioned, it's a no frills operation but luckily I don't look to my mechanic for good coffee and a place to watch TV.

Booth St. Auto has some pretty amazing employees! These guys go above and beyond when it comes to…read morecar repairs! They are honest, quick, and provided me with quality service. They took the time to explain exactly what I needed done, my options, and what it would cost. There were no hidden fees or surprises. I am happy to say that I will never go to another mechanic ever again!

I can say that Tony and his employees are BY FAR the best in Ottawa and beyond for car repairs…read more Nice, friendly folks who would NEVER rip you off. They will treat you the same whether you are brand new customer or had been going there for 10 years. They explain everything, tell you to wait for repairs if they are not needed right away and give the respect people do expect from any business out there. I recommended them to everyone I know and all I always hear big THANK YOU. What can one say, these guys are the stars.

Paul the owner is amazing! We came from Toronto to visit my…read moresister from out of town and my husbands car started getting a check engine flashing light and we almost had a panic attack on the 401! He was very friendly, helpful and super knowledgeable! 100% recommend! He fixed our problem immediately even though they were busy and we showed up after 2 minutes of calling him. Thanks so much Paul!

Honest, Fair and excellent work Paul is a great guy and…read moreMechanic. nothing but good experiences, and helpful advice.

I recently had a really positive experience at Bob Peters Garage in Ottawa…read more From the moment I walked in, the team was welcoming, professional, and easy to talk to. They explained what was going on with my car in a clear, straightforward way without using confusing terms or pushing extra services I didn't need. It felt honest and transparent. The work was done efficiently and on time, and everything ran smoothly from start to finish. My car feels great now, and I appreciated that there were no surprises when it came to pricing just fair and clear communication throughout. Overall, it's a reliable place with good service and a team that seems to care about doing things properly. I'd definitely go back in the future.

i've been having issues with my work truck for A while constantly adding oil took it to the…read moredealership 3 times telling them this issue all 3 times they told me there's nothing wrong and it's weird why I keep adding oil so I ignored the dealership and went to Bob peters garage and wow such professionals they were able to pinpoint exactly the issue and also show me all the other issues that the dealers never pointed out I totally recommend these honest people such a hard time to find a real good mechanic finally found the one thank you Bob peters garage you're the best

Went in to get basic, normal safety, my car was just safetied at the Hyundai dealership 36 days…read moreago. I got a ride home from their driver, very unprofessional. Car was bottoming out on the road, I did not feel safe. I could hear parts banging around under the car as we drove over bumps. 6 hours after I dropped my car off, they call me telling me I need $2,000.00 of work done and there's no way it passed a safety 36 days ago. One of the parts he said it needed was just replaced 2 months ago. (passenger lower control arm and bushing). Weird, HYUNDAI did a safety on it and everything was fine. He quoted me on the phone 800$ for the work but when I show up, the quote on paper is $2,000.00. I was upset of course and he asked me to never come back to his establishment again. They tried to take advantage of me because I am a young female.

Today I was glad to be a Lorelli's customer. Outstanding service,remarkable kindness.The seat on my…read moreNissan Versa,wouldn't move forward,so I went to Lorelli's.They told me it was still under warranty,but since I felt it was unsafe for me to take it to the dealership(my feet could barely reach the pedals) they agreed to take a look.Long story short,they took it to the dealership, called me,offered me a loaner while car was being repaired and called me when it was ready to be picked up at Loelli's.No charge people!It restored my faith in humanity! Special thanks to Otto.Great service center,I've been a customer for about 3 yrs. now and have always been happy with the service.

Moved to Russell from Winnipeg and finally found a solid mechanic and garage to service our…read morevehicles in Duke's garage. DUKE aka Frank is a very honest owner and highly qualified mechanic who is honest, fair and very efficient with all my vehicle repairs. If you need a quick oil change or tire rotations this is my go to garage in Russell or Embrun.

They are really great but busy, so your car might be there the whole day. No shuttle service, but…read morethe work is great.

This is a great shop. Auto mechanics is a very difficult domain but this shop has always taken care…read moreof me and my Civic over the years and I'm very thankful. You'll always get good service and I feel very trusting of this shop more than anyone else. Shoutout to Shannon as she is a rockstar at her job lol :)